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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > SmartKey


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Old 03-13-2008, 12:20   #1 (permalink)
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instal smartkey???


how to instal smartkey?????
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Old 03-13-2008, 15:57   #2 (permalink)
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but that schifezza of dongle you have made? it is not settled, the antivirus ones finds to me exe like virus, not dates support to your customers, you are only able to make of the copia/incolla of a program that in net finds free? if within this evening you do not resolve the problem,mi vedro' forced to render the smartkey and to ask the restitution for the due.
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Old 03-13-2008, 16:34   #3 (permalink)
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your AV free anti-virus detects our sotware as a virus because it hasn't got it in its database. To simplify, it can't manage to code our software and reads it out (decodes) it as a avirus.

s a general rule of thumb, if you think kaspersky is flagging up files falsely, send a sample, (zipped and password protected) with the password in the body of the message to [email protected], and perhaps put "possible false positive" in the subject line.
I think most anti virus apps will flag it up:
Trojan-Downloader.Win32.Crypt (Kaspersky Lab) is also known as: TrojanDownloader.Win32.Crypt (Kaspersky Lab), PWS-Datei (McAfee), Download.Trojan (Symantec), Trojan.PWS.Detei (Doctor Web), Troj/Cryptldr-A (Sophos), TrojanDownloader:Win32/Crypt (RAV), TROJ_DATEI.A (Trend Micro), TR/Dldr.Crypt (H+BEDV), Win32:Trojan-gen. (ALWIL), Downloader.Crypter.C (Grisoft), Trojan.Downloader.Crypt (SOFTWIN), Trojan.Downloader.Cryptex (ClamAV), Trj/Datei.A (Panda), Win32/TrojanDownloader.Crypter.C (Eset)


and what refers to the first post

copy the software to C:\Program Files\SmartKey\LG and not C:\Programii

regards
SmartKey.eu
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Old 02-19-2009, 13:34   #4 (permalink)
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I need Help to FLASH KF510d with SMARTKEY...

Somebody can help me?

Add me in MSN: [email protected]

THANK YOU!
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Old 02-20-2009, 08:20   #5 (permalink)
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ok, i will get in touch with you in a moment on msn
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