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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > SETool2

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Old 08-05-2008, 07:43   #1 (permalink)
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FAQ on SETool new support area access


How to enter new support area?
Download latest version of Supporter software from www.setool.net, start it and press "GO SUPPORT" button. Also you can enter support area from SETool software by pressing the same button (v0.91380070 and higher).

Why did you change support system? Get all back!
Old support system will not be installed back. Users and administrators are more satisfied with new one. Please no more discussions on this topic.

Very slow downloading
Approximate download speed per peer is 50Kb/s. If your download speed is slower, it seems, that your internet provider has too narrow connection to the direction of SETool support server location. Unfortunately, we cannot deal with this problem. You need to check your internet connection

Cannot connect to server/Cannot display page/Connection has been reset, mysql reports error, etc.
Maybe server is currently down. Please create one (only!) topic in this section and wait until support access will be restored. If such topic already exists, no need to even post in it. It is enough for us that it exists to pay attention to problem

Resuming downloads
Download resuming is supported. You should use it if possible. Please pay attention to the fact that several Download Managers are incorrectly use features of HTTP protocol, incrementing by this daily download counter by 2 instead of one. I checked FlashGet only. It is working fine. Cannot say something about the others.

Errors list explained

Your account is suspended by admin. Please contact your reseller.
Please contact your reseller. Don't spam forum. Contact your reseller first and do as he says.

This link is already used. Please relogin from software.
If you closed browser window, you need to relogin to support area from software only.

Please login from soft only
Please ensure you entered support exactly from software. If you did so, then probably the problem is in the fact, that your browser does not accept cookies. You need to set it up to allow cookies at least from setool.net. If you will still get this error with IE, download Mozilla FireFox, install it and make default browser: http://www.getfirefox.com.

Wrong IP. Please relogin from soft
Your IP is changed during browsing support area. Please relogin from software.
Please ensure also, that you don't use proxy server for internet surfing.

This session is expired. Please relogin from soft
Just relogin from software.

You have exceeded your today's download limit
Just wait for the next day for daily download limit to be reset.



If there is no answer to your question in this FAQ, please create one (only!) topic in this forum, clearly describe your problem and wait for us to answer. If such topic already exists, don't create another one.
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Old 09-05-2008, 16:36   #2 (permalink)
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how do i use the us b cable to flash my phones? all effort to use it failed.
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Old 09-05-2008, 16:38   #3 (permalink)
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Quote:
Originally Posted by doonyi View Post
how do i use the us b cable to flash my phones? all effort to use it failed.
you must always press C on phone to connect phone via USB.
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Old 09-05-2008, 16:47   #4 (permalink)
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i did that but phone doesnot respond , how to i do to let phone respond to box via usb?
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Old 09-05-2008, 17:06   #5 (permalink)
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first u should install Usb flash driver which is located in setool driver directory
select USB as ur interface
press C or 2 button on the phone and isert usb cable
Note:ur bettry should be fully charged
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Old 09-05-2008, 17:24   #6 (permalink)
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Quote:
Originally Posted by Maiwand khan View Post
first u should install Usb flash driver which is located in setool driver directory
select USB as ur interface
press C or 2 button on the phone and isert usb cable
Note:ur bettry should be fully charged
please may yopu give me the name of the drivers in full and how to go about it?
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Old 09-05-2008, 18:15   #7 (permalink)
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open that directory where setool exe is located (example=v0.914038)
there is folder by the name driver and than another by name of USBFlash_driver
and there is icon by name DPInst
doble click to install it
in my PC locate here(D:\v0.914038\drivers\USBFlash_driver
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Old 09-05-2008, 18:21   #8 (permalink)
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Quote:
Originally Posted by Maiwand khan View Post
first u should install Usb flash driver which is located in setool driver directory
select USB as ur interface
press C or 2 button on the phone and isert usb cable
Note:ur bettry should be fully charged
thank you it really worked by preasing the 2 key . thanks for your post
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Old 09-05-2008, 18:28   #9 (permalink)
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i flashed k550 phone and after flash this massege apears whats wrong?
v0.914038/UNI
CARD SERIAL: 00063640
Loaded 51 flash descriptors
SIGNED MODE (USING SERVER).
ChipID:9900,EMP protocol:0301
BOOTROM MODE DETECTED
Speed:921600
OTP LOCKED:1 CID:51 PAF:1 IMEI:35665701848739 CERT:N/A
FLASH CID:52 COLOR:RED
PATCH:061205 1523 HANCXC9876543210_DB2020_MEM_PATCHER_R2A006 0
LDR:061201 1314 HANCXC1329129_DB2020_FLASHLOADER_R2A005
Flash ID check:897E
Flash props sent ok
writing G:\flash\k550\cid52\r6bc002\R6BC002_1250669_GENERI C_LI.ssw.bin
can't open file "G:\flash\k550\cid52\r6bc002\R6BC002_1250669_GENER IC_LI.ssw.bin"
Elapsed: 13 secs.
SIGNED MODE (USING SERVER).
ChipID:9900,EMP protocol:0301
BOOTROM MODE DETECTED
Speed:921600
OTP LOCKED:1 CID:51 PAF:1 IMEI:35665701848739 CERT:N/A
FLASH CID:52 COLOR:RED
PATCH:061205 1523 HANCXC9876543210_DB2020_MEM_PATCHER_R2A006 0
LDR:061201 1314 HANCXC1329129_DB2020_FLASHLOADER_R2A005
Flash ID check:897E
Flash props sent ok
writing C:\Program Files\setool flash files\k550\R1KG001_1250669_GENERIC_LI.ssw
CURRENT FLASH FILE CID:52
SSW uses complete hash, hash len is:9200
Will flash 460 blocks...
SSW loading returns:0
writing C:\Program Files\setool flash files\k550\R1KG001_FS_EUROPE_1_LI_RED_CID52.ssw
CURRENT FLASH FILE CID:52
SSW uses complete hash, hash len is:3380
Will flash 169 blocks...
subblock 00B NAK, [45E90000/00010000]
Elapsed: 276 secs.
SIGNED MODE (USING SERVER).
ALTERNATIVE SECURITY BYPASS ENABLED.
PRELOADER SECURITY BYPASS ENABLED.
phone pre-boot failed,possible RECOVERY needed.
PROCEDURE WAS STOPPED BY USER
Elapsed: 21 secs.
SIGNED MODE (USING SERVER).
ALTERNATIVE SECURITY BYPASS ENABLED.
phone pre-boot failed,possible RECOVERY needed.
PROCEDURE WAS STOPPED BY USER
Elapsed: 22 secs.
SIGNED MODE (USING SERVER).
phone pre-boot failed,possible RECOVERY needed.
PROCEDURE WAS STOPPED BY USER
Elapsed: 39 secs.
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Old 09-05-2008, 18:29   #10 (permalink)
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i flashed k550 phone and after flash this massege apears whats wrong?
v0.914038/UNI
CARD SERIAL: 00063640
Loaded 51 flash descriptors
SIGNED MODE (USING SERVER).
ChipID:9900,EMP protocol:0301
BOOTROM MODE DETECTED
Speed:921600
OTP LOCKED:1 CID:51 PAF:1 IMEI:35665701848739 CERT:N/A
FLASH CID:52 COLOR:RED
PATCH:061205 1523 HANCXC9876543210_DB2020_MEM_PATCHER_R2A006 0
LDR:061201 1314 HANCXC1329129_DB2020_FLASHLOADER_R2A005
Flash ID check:897E
Flash props sent ok
writing G:\flash\k550\cid52\r6bc002\R6BC002_1250669_GENERI C_LI.ssw.bin
can't open file "G:\flash\k550\cid52\r6bc002\R6BC002_1250669_GENER IC_LI.ssw.bin"
Elapsed: 13 secs.
SIGNED MODE (USING SERVER).
ChipID:9900,EMP protocol:0301
BOOTROM MODE DETECTED
Speed:921600
OTP LOCKED:1 CID:51 PAF:1 IMEI:35665701848739 CERT:N/A
FLASH CID:52 COLOR:RED
PATCH:061205 1523 HANCXC9876543210_DB2020_MEM_PATCHER_R2A006 0
LDR:061201 1314 HANCXC1329129_DB2020_FLASHLOADER_R2A005
Flash ID check:897E
Flash props sent ok
writing C:\Program Files\setool flash files\k550\R1KG001_1250669_GENERIC_LI.ssw
CURRENT FLASH FILE CID:52
SSW uses complete hash, hash len is:9200
Will flash 460 blocks...
SSW loading returns:0
writing C:\Program Files\setool flash files\k550\R1KG001_FS_EUROPE_1_LI_RED_CID52.ssw
CURRENT FLASH FILE CID:52
SSW uses complete hash, hash len is:3380
Will flash 169 blocks...
subblock 00B NAK, [45E90000/00010000]
Elapsed: 276 secs

Last edited by doonyi; 09-05-2008 at 18:35.
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Old 09-05-2008, 19:12   #11 (permalink)
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@doonyi
Check battery. Maybee connections problems.
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Old 09-05-2008, 19:34   #12 (permalink)
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Yes check ur battery,must be fully charge
Clean ur phone cable connector with CTC
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Old 09-05-2008, 20:43   #13 (permalink)
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v0.914038/UNI
CARD SERIAL: 00063640
Loaded 51 flash descriptors
SIGNED MODE (USING SERVER).
ChipID:9900,EMP protocol:0301
BOOTROM MODE DETECTED
Speed:921600
OTP LOCKED:1 CID:51 PAF:1 IMEI:35665701848739 CERT:N/A
FLASH CID:52 COLOR:RED
PATCH:061205 1523 HANCXC9876543210_DB2020_MEM_PATCHER_R2A006 0
LDR:061201 1314 HANCXC1329129_DB2020_FLASHLOADER_R2A005
Flash ID check:897E
Flash props sent ok
writing C:\Program Files\setool flash files\k550\R1KG001_1250669_GENERIC_LI.ssw
CURRENT FLASH FILE CID:52
SSW uses complete hash, hash len is:9200
Will flash 460 blocks...
subblock 000 NAK, [44C90000/00010000]
Elapsed: 147 secs.
SIGNED MODE (USING SERVER).
ChipID:9900,EMP protocol:0301
BOOTROM MODE DETECTED
Speed:921600
OTP LOCKED:1 CID:51 PAF:1 IMEI:35665701848739 CERT:N/A
FLASH CID:52 COLOR:RED
PATCH:061205 1523 HANCXC9876543210_DB2020_MEM_PATCHER_R2A006 0
LDR:061201 1314 HANCXC1329129_DB2020_FLASHLOADER_R2A005
Flash ID check:897E
Flash props sent ok
LDR:070904 1245 AN2CXC1250562_DB2020_CSLOADER_R3A013
loader startup: executed
Loader refused to start GDFS services,error is:29
loader GDFS startup failed, that is fatal
Elapsed: 19 secs.
SIGNED MODE (USING SERVER).
Elapsed: 0 secs.
SIGNED MODE (USING SERVER).
file can't be found or opened
Elapsed: 0 secs.
SIGNED MODE (USING SERVER).
phone pre-boot failed,possible RECOVERY needed.
PROCEDURE WAS STOPPED BY USER
Elapsed: 32 secs.
SIGNED MODE (USING SERVER).
ChipID:9900,EMP protocol:0301
BOOTROM MODE DETECTED
Speed:921600
OTP LOCKED:1 CID:51 PAF:1 IMEI:35665701848739 CERT:N/A
FLASH CID:52 COLOR:RED
PATCH:061205 1523 HANCXC9876543210_DB2020_MEM_PATCHER_R2A006 0
LDR:061201 1314 HANCXC1329129_DB2020_FLASHLOADER_R2A005
Flash ID check:897E
Flash props sent ok
writing C:\Program Files\setool flash files\k550\R1KG001_1250669_GENERIC_LI.ssw
CURRENT FLASH FILE CID:52
SSW uses complete hash, hash len is:9200
Will flash 460 blocks...
subblock 014 NAK, [441A0000/00010000]
Elapsed: 106 secs.
SIGNED MODE (USING SERVER).
file can't be found or opened
Elapsed: 0 secs.
SIGNED MODE (USING SERVER).
RECOVERY MODE STARTED
DB2020 EROM UPGRADE STARTED
BOOTROM MODE DETECTED
OTP LOCKED:1 CID:51 PAF:1 IMEI:35665701848739 CERT:N/A
FLASH CID:52 COLOR:RED
Flash ID check:897E
Flash props sent ok
EROM UPGRADE CAN'T FIND QUALIFIED PART
Elapsed: 67 secs.
SIGNED MODE (USING SERVER).
phone pre-boot failed,possible RECOVERY needed.
PROCEDURE WAS STOPPED BY USER
Elapsed: 39 secs.
SIGNED MODE (USING SERVER).
ChipID:9900,EMP protocol:0301
BOOTROM MODE DETECTED
Speed:921600
OTP LOCKED:1 CID:51 PAF:1 IMEI:35665701848739 CERT:N/A
FLASH CID:52 COLOR:RED
PATCH:061205 1523 HANCXC9876543210_DB2020_MEM_PATCHER_R2A006 0
LDR:061201 1314 HANCXC1329129_DB2020_FLASHLOADER_R2A005
Flash ID check:897E
Flash props sent ok
writing C:\Program Files\setool flash files\k550\R1KG001_1250669_GENERIC_LI.ssw
CURRENT FLASH FILE CID:52
SSW uses complete hash, hash len is:9200
Will flash 460 blocks...
SSW loading returns:0
writing C:\Program Files\setool flash files\k550\R1KG001_FS_EUROPE_1_LI_RED_CID52.ssw
CURRENT FLASH FILE CID:52
SSW uses complete hash, hash len is:3380
Will flash 169 blocks...
SSW loading returns:0
LDR:070904 1245 AN2CXC1250562_DB2020_CSLOADER_R3A013
loader startup: executed
Loader refused to start GDFS services,error is:29
loader GDFS startup failed, that is fatal
Elapsed: 381 secs.
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Old 09-05-2008, 20:55   #14 (permalink)
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i need very urgent k310 cid50 flash files
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Old 09-05-2008, 21:01   #15 (permalink)
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v0.914038/UNI
CARD SERIAL: 00063640
Loaded 51 flash descriptors
SIGNED MODE (USING SERVER).
ChipID:9900,EMP protocol:0301
BOOTROM MODE DETECTED
Speed:921600
OTP LOCKED:1 CID:51 PAF:1 IMEI:35665701848739 CERT:N/A
FLASH CID:52 COLOR:RED
PATCH:061205 1523 HANCXC9876543210_DB2020_MEM_PATCHER_R2A006 0
LDR:061201 1314 HANCXC1329129_DB2020_FLASHLOADER_R2A005
Flash ID check:897E
Flash props sent ok
writing C:\Program Files\setool flash files\k550\R1KG001_1250669_GENERIC_LI.ssw
CURRENT FLASH FILE CID:52
SSW uses complete hash, hash len is:9200
Will flash 460 blocks...
subblock 000 NAK, [44C90000/00010000]
Elapsed: 147 secs.
SIGNED MODE (USING SERVER).
ChipID:9900,EMP protocol:0301
BOOTROM MODE DETECTED
Speed:921600
OTP LOCKED:1 CID:51 PAF:1 IMEI:35665701848739 CERT:N/A
FLASH CID:52 COLOR:RED
PATCH:061205 1523 HANCXC9876543210_DB2020_MEM_PATCHER_R2A006 0
LDR:061201 1314 HANCXC1329129_DB2020_FLASHLOADER_R2A005
Flash ID check:897E
Flash props sent ok
LDR:070904 1245 AN2CXC1250562_DB2020_CSLOADER_R3A013
loader startup: executed
Loader refused to start GDFS services,error is:29
loader GDFS startup failed, that is fatal
Elapsed: 19 secs.
SIGNED MODE (USING SERVER).
Elapsed: 0 secs.
SIGNED MODE (USING SERVER).
file can't be found or opened
Elapsed: 0 secs.
SIGNED MODE (USING SERVER).
phone pre-boot failed,possible RECOVERY needed.
PROCEDURE WAS STOPPED BY USER
Elapsed: 32 secs.
SIGNED MODE (USING SERVER).
ChipID:9900,EMP protocol:0301
BOOTROM MODE DETECTED
Speed:921600
OTP LOCKED:1 CID:51 PAF:1 IMEI:35665701848739 CERT:N/A
FLASH CID:52 COLOR:RED
PATCH:061205 1523 HANCXC9876543210_DB2020_MEM_PATCHER_R2A006 0
LDR:061201 1314 HANCXC1329129_DB2020_FLASHLOADER_R2A005
Flash ID check:897E
Flash props sent ok
writing C:\Program Files\setool flash files\k550\R1KG001_1250669_GENERIC_LI.ssw
CURRENT FLASH FILE CID:52
SSW uses complete hash, hash len is:9200
Will flash 460 blocks...
subblock 014 NAK, [441A0000/00010000]
Elapsed: 106 secs.
SIGNED MODE (USING SERVER).
file can't be found or opened
Elapsed: 0 secs.
SIGNED MODE (USING SERVER).
RECOVERY MODE STARTED
DB2020 EROM UPGRADE STARTED
BOOTROM MODE DETECTED
OTP LOCKED:1 CID:51 PAF:1 IMEI:35665701848739 CERT:N/A
FLASH CID:52 COLOR:RED
Flash ID check:897E
Flash props sent ok
EROM UPGRADE CAN'T FIND QUALIFIED PART
Elapsed: 67 secs.
SIGNED MODE (USING SERVER).
phone pre-boot failed,possible RECOVERY needed.
PROCEDURE WAS STOPPED BY USER
Elapsed: 39 secs.
SIGNED MODE (USING SERVER).
ChipID:9900,EMP protocol:0301
BOOTROM MODE DETECTED
Speed:921600
OTP LOCKED:1 CID:51 PAF:1 IMEI:35665701848739 CERT:N/A
FLASH CID:52 COLOR:RED
PATCH:061205 1523 HANCXC9876543210_DB2020_MEM_PATCHER_R2A006 0
LDR:061201 1314 HANCXC1329129_DB2020_FLASHLOADER_R2A005
Flash ID check:897E
Flash props sent ok
writing C:\Program Files\setool flash files\k550\R1KG001_1250669_GENERIC_LI.ssw
CURRENT FLASH FILE CID:52
SSW uses complete hash, hash len is:9200
Will flash 460 blocks...
SSW loading returns:0
writing C:\Program Files\setool flash files\k550\R1KG001_FS_EUROPE_1_LI_RED_CID52.ssw
CURRENT FLASH FILE CID:52
SSW uses complete hash, hash len is:3380
Will flash 169 blocks...
SSW loading returns:0
LDR:070904 1245 AN2CXC1250562_DB2020_CSLOADER_R3A013
loader startup: executed
Loader refused to start GDFS services,error is:29
loader GDFS startup failed, that is fatal
Elapsed: 381 secs.
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