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BlackBerry (RIM) Blackberry phones discussion, firmwares, tutorial, media, repairs. |
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02-15-2010, 13:40 | #1 (permalink) |
Registered User Join Date: Jul 2007 Location: tunisia Age: 50
Posts: 558
Member: 542173 Status: Offline Thanks Meter: 110 | bb 8310 red link Unable to reconnect to the device during a multi-stage load operation. please any one help me its urgent |
02-15-2010, 14:19 | #4 (permalink) |
No Life Poster Join Date: Nov 2008 Location: UAE
Posts: 2,937
Member: 890592 Status: Offline Sonork: 100.1581951 Thanks Meter: 4,429 | |
02-16-2010, 12:20 | #12 (permalink) | |
No Life Poster Join Date: Nov 2008 Location: UAE
Posts: 2,937
Member: 890592 Status: Offline Sonork: 100.1581951 Thanks Meter: 4,429 | Quote:
Unable to reconnect to the device during a multi-stage load operation. Cause : There are multiple causes for this issue. There is insufficient power for the loading operation to complete on the BlackBerry smartphone. The connection between the USB port of the BlackBerry smartphone and the computer's USB port is unsustainable. The USB drivers failed to initialize during BlackBerry smartphone initialization. Resolution Complete the following tasks: Verify that the battery is inserted in the BlackBerry smartphone. Verify that the battery is not faulty. Turn off the Power Management option for the USB root hubs on the computer. For instructions, see the Additional Information section. If a laptop computer is being used, make sure the computer is not connected to a docking station. Make sure the BlackBerry smartphone is connected directly to the computer and not to a USB hub. Disconnect all other USB devices (for instance, cameras) from the computer. Connect the BlackBerry smartphone to another USB port on the computer. Turn off antivirus or firewall programs that are running on the computer. Turn the programs on again once a connection to the BlackBerry smartphone is established. Additional Information : To disable the Power Management option for the USB root hubs on the computer, complete the following steps: Open the Control Panel by clicking Start > Settings > Control Panel. In the Control Panel, double-click System. Select the Hardware tab and click Device Manager. In the Device Manager, expand Universal Serial Bus controllers. Right-click USB Root Hub and select Properties. Select the Power Management tab and clear the Allow the computer to turn off this device to save power check box. Repeat steps five and six for other entries named USB Root Hub. | |
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