LG KC910Qa Unlocking Problem
 

Hello!
I used the credits to unlock a LG KC910Qa Movistar Argentina.. i checked before if it was supported..
and LG SRS told me that was supported..
then i did the unlock but when the phone rebooted i get a yellow screen with this text:

Unavailable
OPT Block

how to solve the problem now? the phone is totally bricked!

ops, the error is:
Unavailable
OTP Block

in client click on restore, and then press unlock again to restore to previous state..

I already did it! But nothing to do! Same thing!!
Now i can't do it again because i bave no more credits..

Try unlock by codes which is safe and easy.

I tried this method because appeared more secure... But now i have a Yellow screen bricked phone.....

whats your srs username ?

my SRS username is:
SRS014173

i placed back 3 credit on your account, please do restore job again

i flashed the phone yesterday with another firmware version and now i get:

The Phone is NOT supported for unlock yet...

bah.. i tryed 3 different firmware versions but i still get this error now.. and the phone after the upgrade remains on yellow OTP block screen

Try with direck unlock, i think repair this problem on screen OTP yellow.


Mr.P@b!0

ok.. i restored the old firmware.. now is viewed as supported

BUT... i restored my first SRS kc910Qa backup.. and nothing to do:

unavailable:
otp Block

then i tryed to do again the unlock... same result...

what i have to do now? i do not have any box for repair it!

when you restore the firmware did you marked erase EFS ?
if not please do so

yes, i restored using erase EFS.. the phone stuck at Unavailable otp block

what i can do now? noone from your support can help me?