mx key problem - phone not responding - GSM-Forum

devilsdad007 · 03-20-2010, 18:42

i am using mobile ex version 3.3 rev1.x when i connect the phone and i press scan i get a message which says phone not responding.when i press nokia service tool from module option i get a message which says items market is empty please select the correct path
im not having good time with this dongle.

anybody please help to resolve.

many thanks in advance

devilsdad007 · 03-20-2010, 18:51

just a quick note! using new UFS cable which i used with JAF previously. and also ive tried 5-6 phones. drivers are correctly installed.
on JAF box i see blue LED blinking which means JAF box is communicating with phone....

WAJID PNR · 03-20-2010, 19:32

check phone coming localmode or not
if not showing this error

devilsdad007 · 03-21-2010, 20:45

yes it goes in local mode

Andra · 03-21-2010, 22:27

are you have another cable with good quality

just make sure,if have cable problem

br,

devilsdad007 · 03-22-2010, 03:52

thanks for the reply mobile ex team. but let me tell you that i have brand new cables and i have already tested mx key with 5-6 working fones. i am having problem with mx key. please help me to troubleshoot.
What cable you recommend to use? i used UFS cables which i used before with JAF's pKey.

thanks and need your support on urgent basis as it is effecting my business.

regards

Rhyan777 · 03-22-2010, 04:06

Try to CHANGE the FLASH LOADER..!!(CONFIG TAB)

Br,.
Rhyan777

rakesh15 · 03-22-2010, 04:37

Quote:

Originally Posted by devilsdad007

i am using mobile ex version 3.3 rev1.x when i connect the phone and i press scan i get a message which says phone not responding.when i press nokia service tool from module option i get a message which says items market is empty please select the correct path
im not having good time with this dongle.

anybody please help to resolve.

many thanks in advance

press power
when it says phone not responding

xe_d_sono · 03-22-2010, 10:55

Same problem here, if i try to BUS CHECK, he read some data, but faild after Bluetoth ID.....

helpp please

xe_d_sono · 03-22-2010, 12:52

Could be windows 7???

NAVEED74 · 03-22-2010, 13:04

I myself tried to flash 3110c and 6680 in both flashing . there was problem..

i use UFS and trying to flash.. 6680 when files selected and press button flash. its just showing flash completed and nothing erase and write.. and last shown information ..

and today. when i tried to flash 3110 its erase completely then while writing its shown error.. and when i tried to flash with usb same thing..

same set with same cable i sucssfully flashed with jaf..

plz MX team try to fix this problem soon.. And if this is due to UFS error.. then plz launch new hardware interfence so we can flash easily with MX Key.. because i am very very happy with MX Key... i Love this tool.. and i dont want to use other tool...

thanks

Br

Naveed Yousaf

devilsdad007 · 03-22-2010, 19:24

power on option i just tried again. the problem is same. please resolve the issue we are loosing our business. i even cant scan the phone.
when i attach UFS cable with the JAF box it goes in local mode and then i press scan button, after 5-6 seconds it shows "phone not responding"

Andra · 03-22-2010, 19:31

@all who have problem
try update your software with last version
Download from:
MX-KEY - Official mirror
RapidShare: MX-KEY - Official mirror
also available in support area and download page

then if still same problem,
please post it with log from the phone

br,

nadim_mobiles · 03-22-2010, 21:42

you Must Be having some PRoblem in CAble Just Power up phone WHen it Says Phone NOt Reponding!
regards

devilsdad007 · 03-27-2010, 14:39

thanks. there was a bug in the last version of mobile ex. now its fixed. thanks again.
BUT now i am having another problem.

Phone Type: RM-84 (Nokia N70)
SW Version: V 05wk07v25.3 16-09-05 RM-84 (c) Nokia.
Imei plain: 35936700603581-0
Product Code: 0529914
Cellular System: GSM
ASIC ID: 0x0000, type: 0
Language Pack:
- not available.

Failed to read SP data

i have tried on 3 phones so far. what is creating problem now? anybody help.

thanks
regards

03-20-2010, 18:42	#1 (permalink)
devilsdad007 Junior Member Join Date: Sep 2007 Posts: 32 Member: 589070 Status: Offline Thanks Meter: 0	mx key problem - phone not responding i am using mobile ex version 3.3 rev1.x when i connect the phone and i press scan i get a message which says phone not responding.when i press nokia service tool from module option i get a message which says items market is empty please select the correct path im not having good time with this dongle. anybody please help to resolve. many thanks in advance Last edited by devilsdad007; 03-20-2010 at 18:45. Reason: picture uploading

03-22-2010, 13:04	#11 (permalink)
NAVEED74 No Life Poster Join Date: Oct 2005 Location: lahore Posts: 516 Member: 188574 Status: Offline Sonork: 100.1590742 Thanks Meter: 751	No there is bug in New version I myself tried to flash 3110c and 6680 in both flashing . there was problem.. i use UFS and trying to flash.. 6680 when files selected and press button flash. its just showing flash completed and nothing erase and write.. and last shown information .. and today. when i tried to flash 3110 its erase completely then while writing its shown error.. and when i tried to flash with usb same thing.. same set with same cable i sucssfully flashed with jaf.. plz MX team try to fix this problem soon.. And if this is due to UFS error.. then plz launch new hardware interfence so we can flash easily with MX Key.. because i am very very happy with MX Key... i Love this tool.. and i dont want to use other tool... thanks Br Naveed Yousaf

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03-20-2010, 18:51	#2 (permalink)
devilsdad007 Junior Member Join Date: Sep 2007 Posts: 32 Member: 589070 Status: Offline Thanks Meter: 0	just a quick note! using new UFS cable which i used with JAF previously. and also ive tried 5-6 phones. drivers are correctly installed. on JAF box i see blue LED blinking which means JAF box is communicating with phone....

03-20-2010, 19:32	#3 (permalink)
WAJID PNR No Life Poster Join Date: Nov 2007 Location: Dubai. Posts: 1,063 Member: 625961 Status: Offline Sonork: 100.1590447 Thanks Meter: 1,285	check phone coming localmode or not if not showing this error

03-21-2010, 20:45	#4 (permalink)
devilsdad007 Junior Member Join Date: Sep 2007 Posts: 32 Member: 589070 Status: Offline Thanks Meter: 0	yes it goes in local mode

03-21-2010, 22:27	#5 (permalink)
Andra No Life Poster Join Date: Feb 2005 Location: AD Posts: 4,665 Member: 976728 Status: Offline Sonork: 1589709 Thanks Meter: 4,775	are you have another cable with good quality just make sure,if have cable problem br,

03-22-2010, 03:52	#6 (permalink)
devilsdad007 Junior Member Join Date: Sep 2007 Posts: 32 Member: 589070 Status: Offline Thanks Meter: 0	thanks for the reply mobile ex team. but let me tell you that i have brand new cables and i have already tested mx key with 5-6 working fones. i am having problem with mx key. please help me to troubleshoot. What cable you recommend to use? i used UFS cables which i used before with JAF's pKey. thanks and need your support on urgent basis as it is effecting my business. regards

03-22-2010, 04:06	#7 (permalink)
Rhyan777 No Life Poster Join Date: Nov 2008 Location: U.S.A. Posts: 1,173 Member: 893209 Status: Offline Thanks Meter: 274	Try to CHANGE the FLASH LOADER..!!(CONFIG TAB) Br,. Rhyan777

03-22-2010, 10:55	#9 (permalink)
xe_d_sono Freak Poster Join Date: Jul 2008 Posts: 480 Member: 813493 Status: Offline Thanks Meter: 85	Same problem here, if i try to BUS CHECK, he read some data, but faild after Bluetoth ID..... helpp please

03-22-2010, 12:52	#10 (permalink)
xe_d_sono Freak Poster Join Date: Jul 2008 Posts: 480 Member: 813493 Status: Offline Thanks Meter: 85	Could be windows 7???

03-22-2010, 19:24	#12 (permalink)
devilsdad007 Junior Member Join Date: Sep 2007 Posts: 32 Member: 589070 Status: Offline Thanks Meter: 0	power on option i just tried again. the problem is same. please resolve the issue we are loosing our business. i even cant scan the phone. when i attach UFS cable with the JAF box it goes in local mode and then i press scan button, after 5-6 seconds it shows "phone not responding"

03-22-2010, 19:31	#13 (permalink)
Andra No Life Poster Join Date: Feb 2005 Location: AD Posts: 4,665 Member: 976728 Status: Offline Sonork: 1589709 Thanks Meter: 4,775	@all who have problem try update your software with last version Download from: MX-KEY - Official mirror RapidShare: MX-KEY - Official mirror also available in support area and download page then if still same problem, please post it with log from the phone br,

03-22-2010, 21:42	#14 (permalink)
nadim_mobiles No Life Poster Join Date: Sep 2008 Location: karachi Posts: 894 Member: 867259 Status: Offline Sonork: 100.1595961 Thanks Meter: 215	you Must Be having some PRoblem in CAble Just Power up phone WHen it Says Phone NOt Reponding! regards

03-27-2010, 14:39	#15 (permalink)
devilsdad007 Junior Member Join Date: Sep 2007 Posts: 32 Member: 589070 Status: Offline Thanks Meter: 0	thanks. there was a bug in the last version of mobile ex. now its fixed. thanks again. BUT now i am having another problem. Phone Type: RM-84 (Nokia N70) SW Version: V 05wk07v25.3 16-09-05 RM-84 (c) Nokia. Imei plain: 35936700603581-0 Product Code: 0529914 Cellular System: GSM ASIC ID: 0x0000, type: 0 Language Pack: - not available. Failed to read SP data i have tried on 3 phones so far. what is creating problem now? anybody help. thanks regards