My reseller told me It’s my fault my 2 HTI dies because I updated them, so he refused

[tunningcel]

Hi Manole, I read this:

Originally Posted by MANOLE

Your reseller should replace if for free, even if your HTI is not any more in warranty.

If you got problem with your reseller and he do not want to change for you
or you want to save shipping costs, we give the chance for ppl like you to
get MXBOX at 15 usd. Here is direct link for pay with PayPal:
Buy HTI at 15 usd with discount VOUCHER

BR,
Manole

So I asked my reseller to change my 2 HTI, he told me he will not change any HTI warranty, because it was my fault to updated them, his exact words in Spanish were: “did I told you to update them? No, so it is not my fault and I will not change any of your 2 HTI”

I asked him, how is his nick and e-mail as your reseller, and he not only, did not replies me anymore, he banned me from his msn messenger.

I know you will offer me the 15usd Boucher, but It’s not fair, that, reseller like him, told me It was my fault because I update the sw! (Or is he right? do the update damage my HTI? I don’t think so) then he banned me from his msn messenger. He lives near my city so, the exchange of the 2 HTI only could take 2 days and 4 usd for delivery (tops), is less than the 30usd I may spend with your gentle Boucher offer. You should make something with this type of bad resellers, that makes your product support looks bad.

My 2 HTI does not have the malfunction IC.
OTP ID: 351B13130D114E53229B874B000000F5
OTP ID: 0F080E01680C50533902414C000000F5

Thanks for your time and possible solution/support in this problem.