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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box > BB5 Easy Service Tool (BEST) Nokia Dongle


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Old 06-14-2021, 12:24   #1 (permalink)
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Authentication failed! Dongle is not Registered yet ?


=== DongleManager [Infinity] v1.81 [6/14/2021 16:23:34] ===
Searching...
Card-Reader: Alcor Micro USB Smart Card Reader 2
HWID: 0001254921F34082
Box/Dongle found: Infinity [BEST]
Reading...
Serial No (S/N): AD9A2549
Firmware version: 0122.02
=== Process started: 6/14/2021 16:23:36 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0005] Authentication failed! Dongle is not Registered yet ?
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Old 06-14-2021, 13:11   #2 (permalink)
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Quote:
Originally Posted by Fune4u View Post
=== DongleManager [Infinity] v1.81 [6/14/2021 16:23:34] ===
Searching...
Card-Reader: Alcor Micro USB Smart Card Reader 2
HWID: 0001254921F34082
Box/Dongle found: Infinity [BEST]
Reading...
Serial No (S/N): AD9A2549
Firmware version: 0122.02
=== Process started: 6/14/2021 16:23:36 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0005] Authentication failed! Dongle is not Registered yet ?
As I can see you got an e-mail with registration already.
Now you can update dongle firmware.
What is the result?
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