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09-17-2018, 14:36
| #1 (permalink) |
| Freak Poster   Join Date: May 2007 Location: MY MAMA LAND
Posts: 345
Member: 504913 Status: Offline Sonork: 100.1659651 Thanks Meter: 28 | Bad dongle Serial No (S/N): 4B09|**** i i wanted to use the software today but noticed that the dongle is not opening again i was getting this error Dongle is not found! connect Dongle and restore software. i have tried to use it in several other pc and have even replace the smart card in another card reader but was still getting the same problem pls i don't know how to solve the problem again ..but the most fuuny thing is that my other infinity dongles are running perfectly (infinity CM2 and the older box with infinity box and pinfinder) activations are working okay .... |
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09-17-2018, 15:54
| #2 (permalink) |
| Product Supporter  Join Date: May 2005 Location: uae
Posts: 29,245
Member: 148515 Status: Offline Thanks Meter: 19,534 | Hello, Try to connect Dongle to another PC Try to insert Smart-Card into another Card-Reader or Box (if you have it) If problem still exist: - Remove Smart-Card from Card-Reader - Clean Smart-Card contacts - Try to use hot air gun and heat Smart-Card - Insert Smart-Card back to Card-reader If problem still exist this means it's a hardware problem and you need new Smart-Card. |
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| The Following User Says Thank You to InfinityHelp For This Useful Post: |
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09-19-2018, 17:26
| #3 (permalink) | |
| Freak Poster Join Date: May 2007 Location: MY MAMA LAND
Posts: 345
Member: 504913 Status: Offline Sonork: 100.1659651 Thanks Meter: 28 | Bad dongle Quote:
I have done all this to no avail | |
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09-20-2018, 00:31
| #4 (permalink) | |
| Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,476
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
If you have more activations at your card please see instruction before buy anything - http://www.infinity-box.com/doc/?r=20 | |
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09-20-2018, 16:39
| #5 (permalink) | |
| Freak Poster Join Date: May 2007 Location: MY MAMA LAND
Posts: 345
Member: 504913 Status: Offline Sonork: 100.1659651 Thanks Meter: 28 | Quote:
Can my activation be moved to another smart card? If any where can i get new smart card this is it's earlier recorded dongle manager operation Last edited by valentine aquil; 09-20-2018 at 16:44. Reason: corrections | |
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09-20-2018, 16:45
| #6 (permalink) |
| Freak Poster Join Date: May 2007 Location: MY MAMA LAND
Posts: 345
Member: 504913 Status: Offline Sonork: 100.1659651 Thanks Meter: 28 | === DongleManager [Infinity] v1.70 [5/26/2017 14:09:30] === Box/Dongle type selected: [BEST] Card-Reader: SCM Microsystems Inc. SCR3310 v2.0 USB SC Reader 0 HWID: 0103897010321292 Box/Dongle found: [BEST] Reading... Serial No (S/N): 4B098970 Firmware version: 0122.02 === Process started: 5/26/2017 14:09:31 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today ! === DongleManager [Infinity] v1.70 [5/26/2017 14:10:36] === Searching... Card-Reader: SCM Microsystems Inc. SCR3310 v2.0 USB SC Reader 0 HWID: 0103897010321292 Box/Dongle found: [BEST] Serial No (S/N): 4B098970 Firmware version: 0122.02 "UK Edition" status: Off Last launched Application: 0030 v.0229 => Activations: - 03: [BEST] v.0122 |
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09-21-2018, 10:57
| #7 (permalink) | |
| Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,476
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
What do you want to transfer ? | |
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