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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box > BB5 Easy Service Tool (BEST) Nokia Dongle


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Old 06-08-2011, 02:54   #1 (permalink)
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Lightbulb best dongel problem


I bought a last month best dongle i install 1.20 it's windows open but i not use a software activate also done.i also try a usb flash but not success its my fault but i don;t know how can i flash a usb.......
but last time i update a software 1.22 dongle showing error. but i don't know how can i do........plz guide me.senior for dongle user and support team an also guide how can i flash a usb cable??????????????


dongle(b9a479f8) in not activated for current software model.
Current dongl activation level :0001
Required dongle activation level:0008
Contact to your reseller to get information about additional activation



show the error and close a windows...
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Old 06-08-2011, 09:36   #2 (permalink)
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the log you have posted above shows that you are using infinity box not best dongle
if you have best dongle, disconnect infinity box from PC , and connect only best dongle and run the software
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Old 06-11-2011, 20:07   #3 (permalink)
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infinity box and best dongle cant run same time remove one
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Old 06-11-2011, 22:18   #4 (permalink)
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Hello

Disconnect Infinity-Best Run Infinity box software
after connect Infinity Best and Run Infinity Best software ,
Mostly It work If not First connect infinity Best and Run after connect infinity

Br
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