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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box > BB5 Easy Service Tool (BEST) Nokia Dongle


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Old 06-17-2011, 12:07   #1 (permalink)
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Arrow C6-01 save info?!?


Hello,
I've got an c6-01 dead(vibrates only) and I need to save the phonebook from it.
I tried but I get error

Code:
Connect phone on selected interface...

Phone found!
Series 60 Device detected!
read info...  - Ok

Reading Phone Info....
Connected phone -    Nokia C6-01
Software ver : V 92PS1_10w36.4 06-10-10 RM-718 (c) Nokia
IMEI    :      353759040608014
Ape Ver :      012.006
APE Var :      012.006.00.01012.006.01.01012.006.00.01
APE ADSP:      256
DSP Ver :      TB92PS1_10w36
APE Test:      0.040
PPM     :      
CNT     :      
Product SN   :     CYD439997
Product code :     059C1D4
Base Prd.code:     059C012
Module code  :     
Long Prod.SN :     0
Hardware info=======
HWID  : 0500
Retu  : 40
Tahvo : 00
Batery: 4704 mV
Camera: 
CMT BT: 
APE BT: HCI Version 4 (rev. 0). LMP Version 4 (rev. 7455). Manufacturer 13.
APE HW: 256
LCDVer: 
RF ic : |Alli_4.3.4
Lock info ===========
IMEI       : 353759040608014
IMEI spNet : 
IMEI svNet : 

Conf key     : 0000000000000000
Provider key : 2440700000000000
Provider    : AT&T;U.S.A. (3650)
Counters   : Key 0  [3] , Fbus 0  [10]
Blocks      : 7

LOCK STATUS :
=============================
BLK : 1
 Lock1:Open Lock2:Open Lock3:Open Lock4:Open Lock5:Open
BLK : 2
 Lock1:Open Lock2:Open Lock3:Open Lock4:Open Lock5:Open
BLK : 3
 Lock1:Open Lock2:Open Lock3:Open Lock4:Open Lock5:Open
BLK : 4
 Lock1:Open Lock2:Open Lock3:Open Lock4:Open Lock5:Open
BLK : 5
 Lock1:Open Lock2:Open Lock3:Open Lock4:Open Lock5:Open
BLK : 6
 Lock1:Open Lock2:Open Lock3:Open Lock4:Open Lock5:Open
BLK : 7
 Lock1:Open Lock2:Open Lock3:Open Lock4:Open Lock5:Open
=============================
LOCKS :  All Open
=============================
User code : Crypted
UserDataExLevel : Low [Gallery] 

Done!

BackUp UserData : [PhoneBook]
Generation mode : [S60]
Operating mode is OK, no need change...
SmartPhone algo initialise...
Setup data...
StartUp FileSystem...
Fsrun OK...
Detect Symbian OS Generation...
Detected: [Symbian OS 9.3/9.4] Phone!
Warning! Many [9.3] and [9.4] phones not supported now :(
Running : APE_TEST_SERVER,w23_10,(c)NMP
Not found :( 
PhoneBook not found at all :(
Error during read...
I succesfully flashed phones with safe flash ticked and I wanna know if it's possible to do the same with this phone?
Can be the save operation improved for this kind of newest phones?
Thanks!
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Old 06-17-2011, 12:40   #2 (permalink)
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Hello.
Phonebook dead - as i see in logs
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Old 06-17-2011, 19:17   #3 (permalink)
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Quote:
Originally Posted by Dzirt View Post
Hello.
Phonebook dead - as i see in logs
It might be possible to be one of unsupported phones or bug from the program?
Code:
Warning! Many [9.3] and [9.4] phones not supported now :(
I encountered the same problem with an nokia N8 and with N70.
Tomorrow I'll try with some other new phones(c7,c6-00,e72...)
Regards!
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Old 06-18-2011, 06:01   #4 (permalink)
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N70 supported.
C7, C6, N8, E72 - not. We working on solutions.
In 9.3/9.4 symbian Best will show - exist phonebook or not. In this log i can't see phonebook.
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Old 06-20-2011, 15:49   #5 (permalink)
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Arrow

Quote:
Originally Posted by Dzirt View Post
N70 supported.
C7, C6, N8, E72 - not. We working on solutions.
In 9.3/9.4 symbian Best will show - exist phonebook or not. In this log i can't see phonebook.
Hello,
can You check in the next future versions to improve detection of phonebook because there are some bugs in this.
You said that for some phones (c6,c7 ...) the software detects if there is phonebook in the phone but it might get errors on saving.
As You can see this is the same phone from the first post(I solved it hw) and I also checked it if is detecting the presence of phonebook but it's the same job like first time
Here is the video made with the phone wich has contacts but the software don't detect it.
I'm sure that will be solved this inconveniences and the comunications will be improved.
Regards!
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Old 06-20-2011, 16:18   #6 (permalink)
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It depends on Symbian version and many other facts.
Actually on 9.4/9.4 - we can detect phonebook present. (read also possible, but not work as well , we try end it soon )
About S^3 can't say anything - not have such phones yet for tests.
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