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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box > BB5 Easy Service Tool (BEST) Nokia Dongle

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Old 03-08-2016, 17:18   #1 (permalink)
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InfinityBox BEST, navi manager Err


card found: S/Nxxxxxxx
registered to: xxxxxxx

Connect phone on selected interface...

IDM initializing, wait...
Checking access to Products folder...
Folder for RH-126 not exist. Attempt to create
Prepare done, collect info
Can't connect to server
Check your internet , proxy

Something went wrong

pls help me
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Old 03-08-2016, 17:23   #2 (permalink)
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Update your software version to 2.19

Sent from my GT-I9500 using Tapatalk
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Old 03-08-2016, 17:26   #3 (permalink)
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Quote:
Originally Posted by sureshske View Post
card found: S/Nxxxxxxx
registered to: xxxxxxx

Connect phone on selected interface...

IDM initializing, wait...
Checking access to Products folder...
Folder for RH-126 not exist. Attempt to create
Prepare done, collect info
Can't connect to server
Check your internet , proxy

Something went wrong

pls help me
Bro now stoped navi manager for downloading firmware so you try to alternate with google
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The Following User Says Thank You to Akshayhackman For This Useful Post:
Old 03-09-2016, 00:06   #4 (permalink)
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Quote:
Originally Posted by sureshske View Post
card found: S/Nxxxxxxx
registered to: xxxxxxx

Connect phone on selected interface...

IDM initializing, wait...
Checking access to Products folder...
Folder for RH-126 not exist. Attempt to create
Prepare done, collect info
Can't connect to server
Check your internet , proxy

Something went wrong

pls help me
What is your installed [BEST] version ?
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Old 03-10-2016, 06:33   #5 (permalink)
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Quote:
Originally Posted by Akshayhackman View Post
Bro now stoped navi manager for downloading firmware so you try to alternate with google
Try get out and look aroud world. It more bigger, than your cave.
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Old 04-10-2016, 14:43   #6 (permalink)
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Quote:
Originally Posted by YellowBoss View Post
What is your installed [BEST] version ?

InfinityBox__BEST_v2.19
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Old 04-10-2016, 15:33   #7 (permalink)
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Quote:
Originally Posted by sureshske View Post
InfinityBox__BEST_v2.19
why not try update 2.21?
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Old 04-10-2016, 15:35   #8 (permalink)
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Quote:
Originally Posted by sureshske View Post
InfinityBox__BEST_v2.19
Download latest BEST (for today its 2.21) and try again.
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