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03-14-2016, 13:15
| #1 (permalink) |
| Junior Member Join Date: Jan 2016
Posts: 4
Member: 2522187 Status: Offline Thanks Meter: 0 |  my login name and password wrong PC HWID: 761D71DB1AA247F5DFDC3AC0C3C3E336 Box/Dongle searching... Box/Dongle found: [BEST] Card-Reader: FT SCR2000 0 HWID: 02057460147D1292 Box/Dongle Serial No (S/N): 428F7460 Firmware version: 0122.02 "UK edition" status: On Last launched Application: 0030 v.0217 Active modules: - 03: [BEST] v.0122 Online Service Account: - Username: ******* - Password: ****** on site Wrong Username or Password i have to press Reset password and enter my user an email it said wrong too what can i do?!! |
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03-14-2016, 13:47
| #2 (permalink) | |
| Product Supporter  Join Date: Jun 2009 Location: private
Posts: 36,560
Member: 1043909 Status: Offline Thanks Meter: 60,990 | Quote:
1. Go here: https://user.infinity-box.com/?do=passwordreset 2. Enter your Username 3. Enter your e-mail address 4. Click to "Reset Password" button 5. Check your mailbox, you will see an e-mail with special link 6. Click to link 7. You will get Temporary Password 8. Go here: https://user.infinity-box.com 9. Enter your Login 10. Enter your Temporary Password 11. Click to "Settings" menu 12. Enter your (Current) Temporary Password 13. Enter your New Own Password 14. Enter your New Own Password again 15. Click to "Ok" Process completed If you will have any problem - tell me at what STEP you have a problem exactly ! | |
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03-14-2016, 14:12
| #3 (permalink) |
| Junior Member Join Date: Jan 2016
Posts: 4
Member: 2522187 Status: Offline Thanks Meter: 0 | i have a problem at this steps 2. Enter your Username 3. Enter your e-mail address 4. Click to "Reset Password" button after i entered my username and e-mail it say wrong user and email Last edited by Minae; 03-14-2016 at 14:17. |
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03-14-2016, 18:18
| #4 (permalink) | |
| Product Supporter Join Date: May 2005 Location: uae
Posts: 29,245
Member: 148515 Status: Offline Thanks Meter: 19,537 | Quote:
You must enter this e-mail | |
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| The Following User Says Thank You to InfinityHelp For This Useful Post: |
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03-18-2016, 12:48
| #8 (permalink) | |
| Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,560
Member: 1043909 Status: Offline Thanks Meter: 60,990 | Quote:
As I can see you have two problems. Right ? 1. "i cant dowland any thing" 2. " i cant reset my password" please explain each problem in details | |
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11-11-2016, 17:19
| #10 (permalink) | |
| Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,560
Member: 1043909 Status: Offline Thanks Meter: 60,990 | Quote:
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