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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box > BB5 Easy Service Tool (BEST) Nokia Dongle


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Old 01-08-2020, 08:40   #1 (permalink)
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NOKIA 7.1 TA-1085 Client version is too old


-> Old : Power Off Phone, wait 5-10 seconds, Insert USB cable
-> New : Power Off Phone, press and hold VOL_DOWN and POWER keys, until FASTBOOT screen appear

Wait for phone...
Connect Ok!
Device Found!
Initialize ...
Initialize Ok!

Dev Model : C2L
HW version : 3.0
HW variant : SDM EMMC
HW RF_BAND : G_850_900_1800_1900^W_1_2_4_5_8^L_1_2_3_4_5_7_8_
SW version : CTL-354N-0-00WW-B01
SW CurrSlot : A
SW serialnm : CTLGAP68A2802309
SW secured : YES
Bootloader type : RETAIL
Security Version : 0004

OP : Activate SVC

Device : C2L ( CTL1 )
BLType : RETAIL
SecVer : 04
Device authentification ...
Processing server operation ...
Connecting to server...
Connected
Authenticating...
Authenticated
Checking Client version...
Client version check error:Error: Client version is too old
Disconnected
Disconnected
Finished

Error : Device auth failed! Server reported error!
Send log and report.log to support! Include device info also!

Reconnect Power/Cable!
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Old 01-08-2020, 10:53   #2 (permalink)
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Quote:
Originally Posted by Sudan-Mobiles View Post
-> Old : Power Off Phone, wait 5-10 seconds, Insert USB cable
-> New : Power Off Phone, press and hold VOL_DOWN and POWER keys, until FASTBOOT screen appear

Wait for phone...
Connect Ok!
Device Found!
Initialize ...
Initialize Ok!

Dev Model : C2L
HW version : 3.0
HW variant : SDM EMMC
HW RF_BAND : G_850_900_1800_1900^W_1_2_4_5_8^L_1_2_3_4_5_7_8_
SW version : CTL-354N-0-00WW-B01
SW CurrSlot : A
SW serialnm : CTLGAP68A2802309
SW secured : YES
Bootloader type : RETAIL
Security Version : 0004

OP : Activate SVC

Device : C2L ( CTL1 )
BLType : RETAIL
SecVer : 04
Device authentification ...
Processing server operation ...
Connecting to server...
Connected
Authenticating...
Authenticated
Checking Client version...
Client version check error:Error: Client version is too old
Disconnected
Disconnected
Finished

Error : Device auth failed! Server reported error!
Send log and report.log to support! Include device info also!

Reconnect Power/Cable!
Dear Sir,

As I can see you are an experienced user with many years experience. I am sure you know this operation reuire some kind of server operations.
Please see more information about it in this forum, it was answers recently.
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Old 01-19-2020, 19:02   #3 (permalink)
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Quote:
Originally Posted by Sudan-Mobiles View Post
-> Old : Power Off Phone, wait 5-10 seconds, Insert USB cable
-> New : Power Off Phone, press and hold VOL_DOWN and POWER keys, until FASTBOOT screen appear

Wait for phone...
Connect Ok!
Device Found!
Initialize ...
Initialize Ok!

Dev Model : C2L
HW version : 3.0
HW variant : SDM EMMC
HW RF_BAND : G_850_900_1800_1900^W_1_2_4_5_8^L_1_2_3_4_5_7_8_
SW version : CTL-354N-0-00WW-B01
SW CurrSlot : A
SW serialnm : CTLGAP68A2802309
SW secured : YES
Bootloader type : RETAIL
Security Version : 0004

OP : Activate SVC

Device : C2L ( CTL1 )
BLType : RETAIL
SecVer : 04
Device authentification ...
Processing server operation ...
Connecting to server...
Connected
Authenticating...
Authenticated
Checking Client version...
Client version check error:Error: Client version is too old
Disconnected
Disconnected
Finished

Error : Device auth failed! Server reported error!
Send log and report.log to support! Include device info also!

Reconnect Power/Cable!
Your phone is stuck in download mode?

WBR
qwerthj
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Old 01-20-2020, 19:12   #4 (permalink)
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Quote:
Originally Posted by qwerthj View Post
Your phone is stuck in download mode?



WBR

qwerthj
Yes it is and still download mode

Sent from my Z981 using Tapatalk
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Old 01-20-2020, 20:35   #5 (permalink)
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Quote:
Dear Sir,

As I can see you are an experienced user with many years experience. I am sure you know this operation reuire some kind of server operations.
Please see more information about it in this forum, it was answers recently.
need new activation or no ..............
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Old 01-20-2020, 20:58   #6 (permalink)
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Quote:
Originally Posted by snak2 View Post
need new activation or no ..............
You do not need new activation.
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Old 01-21-2020, 17:24   #7 (permalink)
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Hi!

I repaired this phone by other tool witgh TP.

WBR
qwerthj
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The Following User Says Thank You to qwerthj For This Useful Post:
Old 01-22-2020, 20:51   #8 (permalink)
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@qwerthj
ha-ha, your joke was really funny
Please let me remind you that here is technical support forum but not a village jokers competitions so your sparkling joke post has been deleted.

Anyway thank you for your time and support !
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Old 01-22-2020, 20:53   #9 (permalink)
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Quote:
Originally Posted by qwerthj View Post
Hi!

I repaired this phone by other tool witgh TP.

WBR
qwerthj
if you really want to help other users post here TP picture
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Old 01-23-2020, 10:47   #10 (permalink)
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I'm not joking...



....

WBR
qwerthj

Last edited by YellowBoss; 01-23-2020 at 12:38. Reason: link to other product section removed
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Old 01-23-2020, 12:36   #11 (permalink)
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@qwerthj
yes, it was real help for other users. I respect your efforts !
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Old 01-23-2020, 13:46   #12 (permalink)
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Quote:
Originally Posted by YellowBoss View Post
@qwerthj
yes, it was real help for other users. I respect your efforts !
I tested.. Phone works after used his method

Sent from my Z981 using Tapatalk
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Old 01-23-2020, 14:29   #13 (permalink)
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Quote:
Originally Posted by Sudan-Mobiles View Post
I tested.. Phone works after used his method

Sent from my Z981 using Tapatalk
very good.
please always post software operation log text, it may be useful for other users in future
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Old 04-22-2020, 23:15   #14 (permalink)
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slm
l have sam problm

help me please
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Old 04-23-2020, 10:56   #15 (permalink)
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Quote:
Originally Posted by soltacom View Post
slm
l have sam problm

help me please
Hello,
Please copy/past software operation log text with your same error.
Thank you !
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