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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Easy-Jtag / Easy-Jtag Plus


Easy-Jtag / Easy-Jtag Plus The official support section. You can ask here your question and get answer regarding using Easy-Jtag / Easy-Jtag Plus.

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Old 11-11-2013, 12:02   #1 (permalink)
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>>>Easy-jtag box problem.Need help<<<


Hi there,mates.Today I bought Easy-jtag.At first many drivers were installed,but the card couldn't be found,so I started to update box,buw now I have a problem after I tried to update it.
Now when I hit "Search,connect and Read...." the box_diag tells me:
Code:
Checking if JTAG present...
EASY Jtag BOX not found
Searching card... [1]
-----------------------------
Card status :Card not found
Trying find box
Box not found
Port Open Error
Trying find box
Box not found in normal mode...
Trying find box in update mode...
And when I hit "Update Box" I have to select some file manually but what is this file?!
I need help,mates.
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Old 11-11-2013, 12:50   #2 (permalink)
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Please tell me state of box - what leds are on when you coonect box to PC and how it detected by device manager ?
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Old 11-11-2013, 13:11   #3 (permalink)
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1.Now no leds are on.
2.And the pc finds the box as Easy Jtag update port.
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Old 11-11-2013, 18:28   #4 (permalink)
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How to get out of this update mode ?
It's my mistake to put it in this mode ,OK. How to get normal mode ...?
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Old 11-12-2013, 10:54   #5 (permalink)
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Ok,mates,I fixed it,but after I tried it on another PC.I execute "Run hardware wizad" and the box did it all by itself.Now the box is working fine,the leds are on,everything is ok.
But on the first computer I couldn't run neither "Run hardware wizard",nor "Show card info",cause an error message appears:


But I have to fix it on this pc,cause that's the one for work,so could you,please,tell me what's with this shell error?Windows?Drivers?Have you ever faced such and error?Im running Windows XP SP3.
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Old 11-12-2013, 20:47   #6 (permalink)
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Hi , you need to start any latest version of software eg https://www.dropbox.com/s/yau778vlln..._v1.0.81.0.exe it shall update fw of your box and activate it automatical.
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Old 11-13-2013, 09:48   #7 (permalink)
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I did it many times,of course,reinstalling latest EJ release,but it's not fixing the issues.
Easy-jtag is working fine,but when I try to download a file from the support area,or start "Run hardware wizard",or "Show card info", the error mentioned before appears.
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Old 11-14-2013, 13:07   #8 (permalink)
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I can try to help you using TeamViewer. Post your ID and Password to [email protected]
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