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10-23-2015, 10:56 | #2 (permalink) |
Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest
Posts: 99,877
Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,418 | Hello. Currently You can repair IMEI of SM-A500G phone only via "Write Cert" operation. Cert files, which we have at the moment, are available in "samsung/for unlock and repair/cert" folder of the Support Area. You can use Cert files of SM-A500F for SM-A500G, they are compatible. To enter Support Area, press "Go to support" button on "Support & options" tab of the Software. |
10-23-2015, 11:21 | #3 (permalink) |
No Life Poster Join Date: Jul 2004 Location: .:INDIAN:.
Posts: 790
Member: 75838 Status: Offline Thanks Meter: 67 | Platform: Samsung Android Selected port: COM3 Selected model: SM-A500G Selected file: C:\Users\sunil\Desktop\New folder\Cert-SM-A500F_35631******.cert Select Certificate2... Selected file: C:\Users\sunil\Desktop\New folder\Cert-SM-A500F_356317******.cert Please, press "OK" button on the phone to allow USB debugging.. Please, press "OK" button on the phone to allow USB debugging.. Detected phone model: SM-A500G Firmware compiled date: Mon May 18 14:51:55 KST 2015 PDA version: A500GXXU1AOE2 CSC version: A500GODD1AOB2 SW version: A500GXXU1AOB2 Phone IMEI: 3************ Phone SN: R*********** Android version: 4.4.4 (KTU84P) Checking Root: Phone is Rooted. Checking Certificate file... Certificate file successfully checked Writing Certificate... Phone connected successfully Writing new phone IMEI... Writing Certificate failed |
10-23-2015, 12:19 | #5 (permalink) |
No Life Poster Join Date: Jul 2004 Location: .:INDIAN:.
Posts: 790
Member: 75838 Status: Offline Thanks Meter: 67 | latform: Samsung Android Selected port: COM3 Selected model: SM-A500G Please, press "OK" button on the phone to allow USB debugging.. Please, press "OK" button on the phone to allow USB debugging.. Detected phone model: SM-A500G Firmware compiled date: Mon May 18 14:51:55 KST 2015 PDA version: A500GXXU1AOE2 CSC version: A500GODD1AOB2 SW version: A500GXXU1AOB2 Phone IMEI: 359932061492709 Phone SN: RZ8G703GYCW Android version: 4.4.4 (KTU84P) Reading info... Mode: Normal Firmware compiled date: Dec 14 2014 Firmware compiled time: 06:00:00 Firmware released date: Feb 25 2015 Firmware released time: 14:24:51 SW Version: MPSS.DPM.1.0.c7.1-00072-M8916EAAAANVZM-1 Reading QCN... Send SPC... Reading mobile property... Mobile property read successfully Reading feature mask... Feature mask read successfully Reading roaming list 0 Reading roaming list 0 read successfully Reading NV items... NV items read successfully Reading NV SIM1 items... NV SIM1 items read successfully Reading NV SIM2 items... NV SIM2 items read successfully Reading NV items... NV items read successfully Reading EFS... EFS read successfully Reading provisioning items... Provisioning items read successfully Reading QCN done! Backup saved as C:\Program Files\Octoplus\Octoplus_Samsung\BACKUP\QCN-SM-A500G-359932061492709-23-10-2015_16-38-10-.qcn file Checking Root: Phone is Rooted. Reading security backup, please wait... Backup saved as C:\Program Files\Octoplus\Octoplus_Samsung\BACKUP\Security-SM-A500G-359932061492709-23-10-2015_16-41-17-.asec file Wiping EFS... EFS wipe successfully Phone will restart now. Please don't disconnect cable! Searching for a phone. Please wait... Reading info... Mode: Normal Firmware compiled date: Dec 14 2014 Firmware compiled time: 06:00:00 Firmware released date: Feb 25 2015 Firmware released time: 14:24:51 SW Version: MPSS.DPM.1.0.c7.1-00072-M8916EAAAANVZM-1 Send SPC... SPC send successfully Writing QCN... Writing NV items... NV items write successfully Writing NV SIM1 items... NV SIM1 items write successfully Writing NV SIM2 items... NV SIM2 items write successfully Wrting EFS... EFS write successfully Writing provisioning items... Provisioning items write successfully. Writing QCN done Wipe security successfully complete. Phone will restart now. Please don't disconnect cable! ----------------------------------------------------------------------------------- Platform: Samsung Android Selected port: COM3 Selected model: SM-A500G Selected file: C:\Users\sunil\Desktop\New folder\Cert-SM-A500F_356316062038146.cert Select Certificate2... Selected file: C:\Users\sunil\Desktop\New folder\Cert-SM-A500F_356317062038144.cert Please, press "OK" button on the phone to allow USB debugging.. Proper android device not found. Make shure that "USB debug" option on the device is turned on. Writing Certificate failed ----------------------------------------------------------------------------------- Platform: Samsung Android Selected port: COM3 Selected model: SM-A500G Selected file: C:\Users\sunil\Desktop\New folder\Cert-SM-A500F_356316062038146.cert Select Certificate2... Selected file: C:\Users\sunil\Desktop\New folder\Cert-SM-A500F_356317062038144.cert Please, press "OK" button on the phone to allow USB debugging.. Please, press "OK" button on the phone to allow USB debugging.. Detected phone model: SM-A500G Firmware compiled date: Mon May 18 14:51:55 KST 2015 PDA version: A500GXXU1AOE2 CSC version: A500GODD1AOB2 SW version: A500GXXU1AOB2 Phone IMEI: 359932061492709 Phone SN: RZ8G703GYCW Android version: 4.4.4 (KTU84P) Checking Root: Phone is Rooted. Checking Certificate file... Certificate file successfully checked Writing Certificate... Phone connected successfully Writing new phone IMEI... Writing Certificate failed |
10-23-2015, 12:36 | #6 (permalink) |
Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest
Posts: 99,877
Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,418 | Please perform "Reset MSL", then repeat "Write Cert" operation. Post here result and full Software log of performed operations. |
07-21-2016, 17:59 | #7 (permalink) |
Junior Member Join Date: Jul 2016
Posts: 1
Member: 2601397 Status: Offline Thanks Meter: 0 | A500g Hey...can someone please provide me the nv files for SM-A500G...My imei and baseband are intact and i am getting emergency calls only...flashed stocked rom several times..idk what to do...Please help....Samsung tells me to change the motherboard..Please Help |
07-21-2016, 18:27 | #8 (permalink) |
Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest
Posts: 99,877
Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,418 | Such problem can occur if phone IMEI is in provider's "black" list. However, HW problem can be the reason as well. |
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