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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus Samsung/Octoplus Samsung

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Old 07-31-2016, 18:02   #1 (permalink)
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G920F write cert failed


IMEI problem

Platform: Samsung Android
Selected port: COM20
Selected model: SM-G920F
Searching for a phone. Please wait...
Phone found.
Detected phone model: SM-G920F
Firmware compiled date: Thu May 19 19:08:54 KST 2016
PDA version: G920FXXU3DPER
CSC version: G920FOJV3DPF3
SW version: unknown
Phone SN: RF1D45EJGGR
Android version: 6.0.1 (MMB29K)
Sales code: XSG
Country: UAE
HW platform: exynos5
HW Chip: exynos7420
HW Modem: unknown
Codename: zerofltexx
Performed by 2.3.2 software version
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Old 08-01-2016, 07:52   #2 (permalink)
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Hello,

Loock here:
Quote:
SW version: unknown
Try to reflash this phone and see if turn back with all 3 Part: AP, CP, CSC, ....can ceck typing in keypad *#1234#.

If is all ok try to write other time the Cert file.

Use this same Version of BUILD:
Quote:
Firmware compiled date: Thu May 19 19:08:54 KST 2016
Post result with Full Log not Half log.

Br
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Old 08-01-2016, 11:31   #3 (permalink)
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Hello.

As You can see from Software log, phone's modem part is damaged:
Quote:
SW version: unknown
HW Modem: unknown
This can be Software (modem firmware or EFS is damaged, or You have written unsuitable firmware) or HW problem.

You should re-flash the device with different firmwares one by one and check, whether modem is correct (not Unknown). And only then (when phone's modem part will be correct) perform "Repair EFS" and "Write Cert" operations. It is not possible to repair IMEI, if phone's modem part is damaged.

If after writing of all firmwares, which You have, phone's baseband is still null or unknown (SW version is Unknown) - most likely, this is HW problem (problem with eMMC flash chip).
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Old 08-02-2016, 16:22   #4 (permalink)
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i flashed it by its original flash file

then i did repair efs
------------------------------------
Platform: Samsung Android
Selected port: COM6
Selected model: SM-G920F
To put SM-G920F into Download Mode, You have to perform the
following steps:
1. Reconnect the battery.
2. Press and hold "Volume-" + "Home" + "Power ON" keys.
3. When phone turns on, press "Volume+" key.
Repairing EFS...
Searching for a phone. Please wait...
Phone found.
EFS Repair successfully
Performed by 2.3.2 software version
------------------------------------------------
then info

Platform: Samsung Android
Selected port: COM20
Selected model: SM-G920F
Reading info, please wait...
Detected phone model: SM-G920F
Firmware compiled date: Tue Jul 5 17:07:18 KST 2016
PDA version: G920FXXS4DPG4
CSC version: G920FOJV3DPC1
SW version: G920FXXS4DPG3
Phone SN: RF1D45EJGGR
Android version: 6.0.1 (MMB29K)
Sales code: XSG
Country: UAE
HW platform: exynos5
HW Chip: exynos7420
HW Modem: SHANNON333
Codename: zerofltexx
Performed by 2.3.2 software version

--------------------------------------------------
but still have a problem
when insert sim card

its got
Emergency Calls Only/ No service
and i cant make calls

i tried to write new cert file from support area
its got me write certificate failed
----------------------
i did Repair Security/Wipe Security
then did write cert
its got me write certificate failed again


????????????????????
any solution ??????
??????????????????????
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Old 08-02-2016, 17:35   #5 (permalink)
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Please do the next:
1. Write first Security backup, which You have, back into the phone.
2. Remove SIM card from the phone.
3. Repeat "Write Cert" operation.

Post here full Software log of your actions.
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Old 08-02-2016, 19:07   #6 (permalink)
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Platform: Samsung Android
Selected port: COM20
Selected model: SM-G920F
Selected file: D:\OCTOPUS\G920F\cert-sm-g920f_359845065504586
_rf8g41fbddb.cert
Detected phone model: SM-G920F
Firmware compiled date: Tue Jul 5 17:07:18 KST 2016
PDA version: G920FXXS4DPG4
CSC version: G920FOJV3DPC1
SW version: G920FXXS4DPG3
Phone SN: RF1D45EJGGR
Android version: 6.0.1 (MMB29K)
Sales code: XSG
Country: UAE
HW platform: exynos5
HW Chip: exynos7420
HW Modem: SHANNON333
Codename: zerofltexx
Checking Root:
Phone is Rooted.
Reading security backup, please wait...
Backup saved as C:\Program Files (x86)\Octoplus\Octoplus_Samsung
\BACKUP\Security-SM-G920F-Unknown02-08-2016_20-01-45-.asec
file
Checking Certificate file...
Certificate file successfully checked
Deactivating MSL...
Executing exploit...
Exploit has been executed successfully
Security is damaged
Writing Certificate failed
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Old 08-02-2016, 19:09   #7 (permalink)
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G920F - Download - 4shared
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Old 08-02-2016, 21:11   #8 (permalink)
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Quote:
Originally Posted by ahmedmarten View Post
Platform: Samsung Android
Selected port: COM20
Selected model: SM-G920F
Selected file: D:\OCTOPUS\G920F\cert-sm-g920f_359845065504586
_rf8g41fbddb.cert
Detected phone model: SM-G920F
Firmware compiled date: Tue Jul 5 17:07:18 KST 2016
PDA version: G920FXXS4DPG4
CSC version: G920FOJV3DPC1
SW version: G920FXXS4DPG3
Phone SN: RF1D45EJGGR
Android version: 6.0.1 (MMB29K)
Sales code: XSG
Country: UAE
HW platform: exynos5
HW Chip: exynos7420
HW Modem: SHANNON333
Codename: zerofltexx
Checking Root:
Phone is Rooted.
Reading security backup, please wait...
Backup saved as C:\Program Files (x86)\Octoplus\Octoplus_Samsung
\BACKUP\Security-SM-G920F-Unknown02-08-2016_20-01-45-.asec
file
Checking Certificate file...
Certificate file successfully checked
Deactivating MSL...
Executing exploit...
Exploit has been executed successfully
Security is damaged
Writing Certificate failed
I Had advised you of NOT change BUILD of FW release, but of Reflash with Same BUILD of FW you had also Other country Fw.

For you understand Good, you Had first this BUILD of FW:

Quote:
Firmware compiled date: Thu May 19 19:08:54 KST 2016
WHY have Update to this BUILD OF JUL????

Quote:
Firmware compiled date: Tue Jul 5 17:07:18 KST 2016
It's Last NEW SECURITY BUILD of Samsung FW and many option are been blocked by Samsung.

NOW YOU HAVE "NEW SECURITY" BUILD FW and is Damaged.

Try to Write the Very FIRST Security BKP back and loock if can write CERT...i Doubt

Br
allumts
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Old 08-03-2016, 13:39   #9 (permalink)
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Firmware compiled date: Thu May 19 19:08:54 KST 2016

was have a problem unknown baseband
i tried repair and reset efs but no way

that is why i updated to
Firmware compiled date: Tue Jul 5 17:07:18 KST 2016
its okay for baseband but have a problem on network

now i still cant find any solution
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Old 08-03-2016, 14:30   #10 (permalink)
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Please perform "Repair Security" operation, then try to write a Cert file again. Post here the result and full Software log of your actions.
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Old 08-03-2016, 15:52   #11 (permalink)
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i did Repair security
its done
but when do write cert
baseband back again to unknown
and got me failed
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Old 08-03-2016, 15:58   #12 (permalink)
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problem

Quote:
Originally Posted by ahmedmarten View Post
i did Repair security
its done
but when do write cert
baseband back again to unknown
and got me failed
same problem with me G920F!!
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Old 08-03-2016, 16:24   #13 (permalink)
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Please upload the following files to any file-sharing service:
1. Security backup of the phone. You can make a backup via "Read Security" operation.
2. *.log and *.logx files of performed operations. Files can be found in "C:\Program Files (x86)\Octoplus\Octoplus_Samsung\LOG" folder.

Post here download link for these 3 files and we will check what causes the problem.
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Old 08-03-2016, 17:30   #14 (permalink)
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log (2) - Download - 4shared
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Old 08-03-2016, 18:17   #15 (permalink)
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Quote:
Originally Posted by ahmedmarten View Post
i did Repair security
its done
but when do write cert
baseband back again to unknown
and got me failed
Sorry @Octopus Team, but I fell several times into this trap with NEW BUILD of FW JUL and JUNE, with G900F, G920/25F and are go out only after some Very Hard modific in FW, Cross Flash itc... is been very Helpfull to use All function from "Octopus Box".

I'm sorry becouse cannot explain all step by step, (any Fw is different) i have need phone in my hands and manage this, but can be sure that's not easy, all issue is in New Samsung Fw of Jul and June.... good luky for our 2 user with same issue

Anyway next Sansung with New Build of Fw i will try for do one small tuto

Br
allumts
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