a510fd unable to recognise ur finger print-any way to contacts backup - GSM-Forum

zone3 · 04-18-2016, 12:24

set on shows as unable to recognise ur finger print.enter ur backup password to unlock this device

customer forgot password also-any way to get the contacts in it?

Octopus box · 04-18-2016, 13:41

Hello.

Is FRP lock enabled on the phone?

zone3 · 04-19-2016, 05:17

Quote:

Originally Posted by Octopus box

Hello.

Is FRP lock enabled on the phone?

customer phone-i dont know-

Octopus box · 04-19-2016, 10:27

Please switch the phone into Download Mode. You will see status of FRP lock in upper-left corner of phone's Screen.

zone3 · 04-19-2016, 17:25

Quote:

Originally Posted by Octopus box

Please switch the phone into Download Mode. You will see status of FRP lock in upper-left corner of phone's Screen.

yes enabled-----------------------------

Octopus box · 04-19-2016, 17:32

Unfortunately currently no solution for Screen Lock removal in cases, when FRP lock is enabled.

zone3 · 04-19-2016, 18:04

Quote:

Originally Posted by Octopus box

Unfortunately currently no solution for Screen Lock removal in cases, when FRP lock is enabled.

so no way to customer contacts

Octopus box · 04-19-2016, 18:25

Unfortunately no way at the moment.

nessyb · 04-20-2016, 07:35

try Gmail account... if lucky contact my resync back

04-18-2016, 12:24	#1 (permalink)
zone3 No Life Poster Join Date: Jan 2009 Posts: 3,260 Member: 946381 Status: Offline Thanks Meter: 150	a510fd unable to recognise ur finger print-any way to contacts backup set on shows as unable to recognise ur finger print.enter ur backup password to unlock this device customer forgot password also-any way to get the contacts in it?

04-18-2016, 13:41	#2 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,850 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,413	Hello. Is FRP lock enabled on the phone?

04-19-2016, 10:27	#4 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,850 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,413	Please switch the phone into Download Mode. You will see status of FRP lock in upper-left corner of phone's Screen.

04-19-2016, 17:32	#6 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,850 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,413	Unfortunately currently no solution for Screen Lock removal in cases, when FRP lock is enabled.

04-19-2016, 18:25	#8 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,850 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,413	Unfortunately no way at the moment.

04-20-2016, 07:35	#9 (permalink)
nessyb No Life Poster Join Date: Jan 2013 Location: zimbabwe south africa Posts: 1,441 Member: 1866877 Status: Offline Sonork: 100.1681933 Thanks Meter: 707	try Gmail account... if lucky contact my resync back