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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus Samsung/Octoplus Samsung


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Old 09-23-2019, 10:35   #1 (permalink)
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a710f imei and babeband problem [Answered]


how to repair it

Welcome to Octoplus Box Samsung software version 2.7.7
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM125
Selected model: SM-A710F
Operation: Read info
Reading info, please wait...
Detected phone model: SM-A710F
Firmware compiled date: Sat Apr 22 12:23:57 KST 2017
PDA version: A710FXXU2CQDC
CSC version: A710FOXY2CQDC
SW version: unknown
Android version: 7.0 (NRD90M)
Sales code: SER
Country: Russia
HW platform: exynos5
HW Chip: exynos7580
HW Modem: unknown
Security patch level: 2017-04-01
Warranty Void: 1
SIM 1 status: not ready
SIM 2 status: not ready
Codename: a7xeltexx
Performed by 2.7.7.4 Software version.
-----------------------------------------------------------------------------------
Platform: Samsung Anycall
Selected port: COM125
Selected model: SM-A710F
To put SM-A710F into Download Mode, You have to perform the
following steps:
1. Press and hold "Volume-" + "Home" + "Power ON" keys.
2. When phone turns on, press "Volume+" key.
Repairing EFS...
Searching for a phone. Please wait...
Phone found.
EFS Repair successfully
Performed by 2.7.7.4 Software version.
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Old 09-23-2019, 10:48   #2 (permalink)
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Modem:unknown
You should re-flash the device with different firmwares and check, whether modem is correct (not Unknown).
If after of writing all firmwares, which You have, phone's baseband is still null or unknown (SW version is Unknown) - most likely, this is HW problem (problem with eMMC flash chip).
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