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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus Samsung/Octoplus Samsung


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Old 11-26-2020, 13:17   #1 (permalink)
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Smile a715f after unlock still lock [Solved]


hi

team whats this
after unlock still network lock, asking for code i enter 00000000 but wrong code





-----------------------------------------------------------------------------------
Work ID: 00000000002B24E3
Platform: Samsung Android
Selected port: COM100
Selected model: SM-A715F
Operation: Read Codes - General
"Devices with Unlock App (branded to T-Mobile, MetroPCS, etc.) are not supported!

Make sure device requests to enter unlock code and only then perform “Read Codes” operation!"

NOTE:
Please, don't run any other third party Softwares or start any other operations which can use your CPU/RAM resources during the operation!

Continue?
Searching for a phone. Please wait...
Please, press "OK" button on the phone to allow USB debugging.
Detected phone model: SM-A715F
Firmware compiled date: Wed Feb 19 20:59:28 KST 2020
PDA version: A715FXXU2ATB2
CSC version: A715FOJM2ATB2
SW version: A715FXXU2ATC1
Build number: 15376001
Phone SN: R58N63D2BWA
Android version: 10 (QP1A.190711.020)
Sales code: XSG
Country: UAE
HW platform: sm6150
HW Chip: unknown
HW Modem: SM7150
Security patch level: 2020-02-01
Warranty Void: 1
SIM 1 status: absent
SIM 2 status: absent
Codename: a71naeea
-----------------------------------------------------------------------------------
Connecting to server ..
Username:
Connect to server successfull.
Checking smart card...
Your balance: 100 credits.
-----------------------------------------------------------------------------------
Rebooting phone
Searching for a phone. Please wait...
Can't kill external ADB references. Please, close all programs that use ADB server.OK
Rebooting phone
Searching for a phone. Please wait...
Can't kill external ADB references. Please, close all programs that use ADB server.
Can't kill external ADB references. Please, close all programs that use ADB server.
Can't kill external ADB references. Please, close all programs that use ADB server.OK
Rebooting phone in Upload Mode...
Searching for USB diagnostic port...
Reading info...
Mode: Normal
Firmware compiled date: Jan 21 2020
Firmware compiled time: 12:00:00
Firmware released date: Mar 11 2020
Firmware released time: 05:01:03
SW Version: MPSS.AT.4.3.c3-00083-SM6150_GEN_PACK-1.242977.1.254173.1
Searching for a phone. Please wait...OK
Reading data...OK
Detecting security type...(1)
Searching for signatures...OK
Searching for signatures...OK
Sending request...OK
Calculating codes. Please wait...
FREEZE: 15164279
NET LOCK: 19475130
SUB LOCK: 00000000
SP LOCK: 00000000
CP LOCK: 00000000
Performed by 3.0.1.2 Software version.
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Old 11-26-2020, 13:21   #2 (permalink)
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Hello.

Did you try to enter freeze and net lock codes?

Besides record the video where we can see how you enter codes from log, post here link we will check.
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Old 11-26-2020, 13:28   #3 (permalink)
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ok its need netlock to enter , thanks for quick reply its unlocked now
problem solve
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