ao37U unlock issue [Answered]

[octoyassine]

hello team i unlock a037U with 100credit but i saw aperson unlock the same phone with 60 CREDIT.another probleme no log for the operatin but i have a picture and security file

[Octopus support]

Hello

Please, send us full software log of performed operation, we will chekc it.

You can find log file here: C:\Program Files (x86)\Octoplus\Octoplus_Samsung\logs folder

[octoyassine]

no log for this operation in folder i m experiment i have octoplus box 10 YEARS ago but don t now way?
if you have a watsapp number i send you a picture for this operation but i have a security backup

[Octopus support]

Originally Posted by octoyassine

no log for this operation in folder i m experiment i have octoplus box 10 YEARS ago but don t now way?
if you have a watsapp number i send you a picture for this operation but i have a security backup

Hello.

Anyway we need to check software log of operation. If you've done anything with software, you should have a log.

It is automatically generated from the moment the mouse clicks on the software shortcut. From launch to closure.

Also, the image you attached is not supported. Try to repeat again taking into account the rules of posting attachments.



Example Usage


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[octoyassine]

thanks bro.can i send the image by email?

[Octopus support]

Please contact us in Telegram or WhatsApp, we will check, where can be the problem in more details.

• Telegram: https://t.me/Octoplus_Support
• WhatsApp: tel:+447570559842