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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus Samsung/Octoplus Samsung


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Old 04-17-2015, 16:27   #1 (permalink)
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Bug or something other problem Octopus team


Platform: Samsung Android
Selected port: COM250
Selected model: SGH-T889
Reading info, please wait...
Detected phone model: SGH-T889
Firmware compiled date: Tue Nov 19 16:58:51 KST 2013
PDA version: T889UVUCMK7
CSC version: T889TMBCMK7
SW version: T889UVUCMK7
Phone IMEI: 354212050796484
Phone SN: RV1CA7FDVCB
Android version: 4.3 (JSS15J)
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM250
Selected model: SGH-T889
Reading info...
Phone was not found on the selected port!
Reading QCN failed
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM250
Selected model: SGH-T889
Reading info...
Phone was not found on the selected port!
Writing QCN failed

Model SGH-T889 can not be detected in Main Tab nor in IMEI tab but can be detected in android/efs tab but cannot do any thing like qcn efs etc
in IMEI tab you cannot read the phone but you can change imei which usually stuck after UART connection (may be driver problem)
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Old 04-17-2015, 16:42   #2 (permalink)
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To connect SGH-T889 phone, you have to perform the following steps:

1. Disconnect USB cable from phone.
2. Go to Menu->Settings->Developer options.
3. Turn on "USB Debugging" option.
4. When message is appear press "Yes".
5. Go to dial window.
6. Enter "*#7284#" number.
7. Set "UART" radio button to "MODEM" value.
8. Go to "Qualcomm USB Settings".
9. Select "DM+MODEM+ADB".
10. Press Home button.
11. Go to dial window.
12. Enter "*#9090#" number.
13. Select "DM/UM over HS-USB".
14. Restart phone.
15. Press "Read Info" buttton at the "Main" tab in the Software.


Also, try to select correct COM port manually ans read info.
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