GSM Shop GSM Shop
GSM-Forum  

Welcome to the GSM-Forum forums.

You are currently viewing our boards as a guest which gives you limited access to view most discussions and access our other features.
Only registered members may post questions, contact other members or search our database of over 8 million posts.

Registration is fast, simple and absolutely free so please - Click to REGISTER!

If you have any problems with the registration process or your account login, please contact contact us .

Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus Samsung/Octoplus Samsung

Reply
 
LinkBack Thread Tools Display Modes
Old 12-02-2020, 16:23   #1 (permalink)
Freak Poster
 
Join Date: Dec 2015
Location: ivory coast
Posts: 215
Member: 2506976
Status: Offline
Thanks Meter: 16
Smile can repair any network [Solved]


hello i need help i have try test software it give me same error '' can t repair network''' please fix this er[IMG][/IMG]ror for octopus users....
  Reply With Quote
Old 12-03-2020, 08:59   #2 (permalink)
Product Supporter
 
Octopus support's Avatar
 
Join Date: Jan 2019
Location: USA, New York
Posts: 10,173
Member: 2891705
Status: Offline
Thanks Meter: 2,143
Hello.

Please do the Repair IMEI operation first, then repeat Repair Network operation, post here results.
  Reply With Quote
Old 12-04-2020, 16:21   #3 (permalink)
Freak Poster
 
Join Date: Dec 2015
Location: ivory coast
Posts: 215
Member: 2506976
Status: Offline
Thanks Meter: 16
imei is ok but can t repair anyway please help me
  Reply With Quote
Old 12-05-2020, 09:33   #4 (permalink)
Product Supporter
 
Octopus support's Avatar
 
Join Date: Jan 2019
Location: USA, New York
Posts: 10,173
Member: 2891705
Status: Offline
Thanks Meter: 2,143
Please post here full Software log of Repair IMEI/Network operations, we will check it.
  Reply With Quote
Old 12-05-2020, 10:24   #5 (permalink)
Freak Poster
 
Join Date: Dec 2015
Location: ivory coast
Posts: 215
Member: 2506976
Status: Offline
Thanks Meter: 16
hello best team here is log
Log file "C:\Program Files\Octoplus\Octoplus_Samsung\LOG\02-12-2020_15-05-21.log" created (02/12/2020 15:05:21).
INFO : 02/12/2020 15:05:36 > Set up system language English (file: English.ini)
INFO : 02/12/2020 15:05:36 > Welcome to Octoplus Box Samsung software version 3.0.1.4
INFO : 02/12/2020 15:05:36 > Card S/N : 101017D63
INFO : 02/12/2020 15:05:37 > -----------------------------------------------------------------------------------
INFO : 02/12/2020 15:05:37 > To connect SM-G920T phone you have to perform the following steps:
INFO : 02/12/2020 15:05:37 > 1. Disconnect USB cable from phone.
INFO : 02/12/2020 15:05:37 > 2. Go to Menu->Settings->More->About Device.
INFO : 02/12/2020 15:05:37 > 3. Tap on "Build number" 7 times to enable developer options.
INFO : 02/12/2020 15:05:37 > 4. Go to Menu->Settings->More->Developer options.
INFO : 02/12/2020 15:05:37 > 5. Turn on "USB Debugging" option.
INFO : 02/12/2020 15:05:49 > -----------------------------------------------------------------------------------
INFO : 02/12/2020 15:05:52 > Work ID: 000000000032D1F7
INFO : 02/12/2020 15:05:53 > Platform: Samsung Android
INFO : 02/12/2020 15:05:53 > Selected port: COM1
INFO : 02/12/2020 15:05:53 > Selected model: SM-G920T
INFO : 02/12/2020 15:05:53 > Operation: Read info
INFO : 02/12/2020 15:05:53 > Reading info, please wait...
INFO : 02/12/2020 15:05:54 > Detected phone model: SM-G920T
INFO : 02/12/2020 15:05:54 > Firmware compiled date: Thu Mar 22 15:50:32 KST 2018
INFO : 02/12/2020 15:05:54 > PDA version: G920TUES6ERC2
INFO : 02/12/2020 15:05:54 > CSC version: G920TXAR6ERC2
INFO : 02/12/2020 15:05:54 > SW version: G920TUES6ERC2
INFO : 02/12/2020 15:05:54 > Build number: UNKNOWN
INFO : 02/12/2020 15:05:55 > Android version: 7.0 (NRD90M)
INFO : 02/12/2020 15:05:55 > Sales code: XAR
INFO : 02/12/2020 15:05:55 > Country: USA
INFO : 02/12/2020 15:05:55 > HW platform: exynos5
INFO : 02/12/2020 15:05:55 > HW Chip: exynos7420
INFO : 02/12/2020 15:05:55 > HW Modem: SHANNON333
INFO : 02/12/2020 15:05:55 > Security patch level: 2018-03-01
INFO : 02/12/2020 15:05:55 > Warranty Void: 1
INFO : 02/12/2020 15:05:55 > SIM 1 status: absent
INFO : 02/12/2020 15:05:55 > Codename: zeroflteue
INFO : 02/12/2020 15:05:56 > Performed by 3.0.1.4 Software version.
INFO : 02/12/2020 15:06:10 > -----------------------------------------------------------------------------------
INFO : 02/12/2020 15:06:12 > Work ID: 000000000032D220
INFO : 02/12/2020 15:06:14 > Platform: Samsung Android
INFO : 02/12/2020 15:06:14 > Selected port: COM1
INFO : 02/12/2020 15:06:14 > Selected model: SM-G920T
INFO : 02/12/2020 15:06:14 > Operation: Repair Network
INFO : 02/12/2020 15:06:14 > Detected phone model: SM-G920T
INFO : 02/12/2020 15:06:14 > Firmware compiled date: Thu Mar 22 15:50:32 KST 2018
INFO : 02/12/2020 15:06:14 > PDA version: G920TUES6ERC2
INFO : 02/12/2020 15:06:14 > CSC version: G920TXAR6ERC2
INFO : 02/12/2020 15:06:14 > SW version: G920TUES6ERC2
INFO : 02/12/2020 15:06:14 > Build number: UNKNOWN
INFO : 02/12/2020 15:06:15 > Android version: 7.0 (NRD90M)
INFO : 02/12/2020 15:06:15 > Sales code: XAR
INFO : 02/12/2020 15:06:15 > Country: USA
INFO : 02/12/2020 15:06:15 > HW platform: exynos5
INFO : 02/12/2020 15:06:15 > HW Chip: exynos7420
INFO : 02/12/2020 15:06:15 > HW Modem: SHANNON333
INFO : 02/12/2020 15:06:15 > Security patch level: 2018-03-01
INFO : 02/12/2020 15:06:15 > Warranty Void: 1
INFO : 02/12/2020 15:06:15 > SIM 1 status: absent
INFO : 02/12/2020 15:06:15 > Codename: zeroflteue
INFO : 02/12/2020 15:06:15 > Checking Root:
INFO : 02/12/2020 15:06:16 > Phone is Rooted.
INFO : 02/12/2020 15:06:16 > Initializing exploit...
INFO : 02/12/2020 15:06:37 > Executing exploit...
INFO : 02/12/2020 15:06:49 > Repairing network...
ERROR : 02/12/2020 15:06:54 > Repairing network failed.
INFO : 02/12/2020 15:06:56 > Performed by 3.0.1.4 Software version.
Log file "C:\Program Files\Octoplus\Octoplus_Samsung\LOG\02-12-2020_15-05-21.log" closed (02/12/2020 15:07:44).
  Reply With Quote
Old 12-05-2020, 10:33   #6 (permalink)
Product Supporter
 
Octopus support's Avatar
 
Join Date: Jan 2019
Location: USA, New York
Posts: 10,173
Member: 2891705
Status: Offline
Thanks Meter: 2,143
Hello.

To according software manual, please at first do Repair IMEI operation, then repeat Repair Network operation again, post here full software log with performed operations!

Quote:
Repair IMEI
Its recomended to unroot phone before "IMEI fix" operation.
Connect powered-on phone to PC via Micro USB cable.
Install required driver.
Enter correct IMEI.
Click "IMEI fix" button.
Perform "Repair Network" operation.
  Reply With Quote
Old 12-05-2020, 18:32   #7 (permalink)
Freak Poster
 
Join Date: Dec 2015
Location: ivory coast
Posts: 215
Member: 2506976
Status: Offline
Thanks Meter: 16
ok thanks i wanna try and feed back
  Reply With Quote
Old 12-06-2020, 11:22   #8 (permalink)
Freak Poster
 
Join Date: Dec 2015
Location: ivory coast
Posts: 215
Member: 2506976
Status: Offline
Thanks Meter: 16
ok thanks phone repair is ok but after all process phone network became only edge (2G) can t select 3G or LTE when i try to select other network band phone searching network please please me with this issu
  Reply With Quote
Reply

Bookmarks


Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


 



All times are GMT +1. The time now is 03:12.



Powered by Searchlight © 2024 Axivo Inc.
vBulletin Optimisation provided by vB Optimise (Pro) - vBulletin Mods & Addons Copyright © 2024 DragonByte Technologies Ltd.
- GSM Hosting Ltd. - 1999-2023 -
Page generated in 0.16611 seconds with 8 queries

SEO by vBSEO