Cant get access to download section - GSM-Forum

tukara · 04-14-2015, 22:30

Hello I'm having problem accessing the download section. Socket error 10061.

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Octopus box · 04-15-2015, 06:30

Hello.

Install the latest Software version (if You use not the latest), disable firewall and antivirus (if they are running) and try to go into the Support Area again. Write here the result.

tukara · 04-15-2015, 11:08

Hello team. I dont have any antivirus in that pc. I re-installed the new version. The problem persist.

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Octopus box · 04-15-2015, 11:18

Contact to our supporters to Skype, Yahoo! Messenger or ICQ right now, they will check remotely via Team Viewer, where can be the problem. Our contacts You can find in our profile.

04-14-2015, 22:30	#1 (permalink)
tukara Freak Poster Join Date: Aug 2011 Posts: 290 Member: 1633328 Status: Offline Thanks Meter: 37	Cant get access to download section Hello I'm having problem accessing the download section. Socket error 10061. Sent from my iPhone using Tapatalk

04-15-2015, 06:30	#2 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,850 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,413	Hello. Install the latest Software version (if You use not the latest), disable firewall and antivirus (if they are running) and try to go into the Support Area again. Write here the result.

04-15-2015, 11:08	#3 (permalink)
tukara Freak Poster Join Date: Aug 2011 Posts: 290 Member: 1633328 Status: Offline Thanks Meter: 37	Hello team. I dont have any antivirus in that pc. I re-installed the new version. The problem persist. Sent from my iPhone using Tapatalk

04-15-2015, 11:18	#4 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,850 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,413	Contact to our supporters to Skype, Yahoo! Messenger or ICQ right now, they will check remotely via Team Viewer, where can be the problem. Our contacts You can find in our profile.