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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus Samsung/Octoplus Samsung


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Old 04-23-2016, 21:39   #1 (permalink)
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this card is blocked. please update your card


hi team octopus team i hava a problem when open my software

Searching for server...
Server greeting: "Card updates server v.2.2"
Searching installed cards...
Found card with s/n 0***************************
Selected card: 0***************************
Updates count: 7
Updates limit: 7
Activations:
- LG - FULL (ver 2.4)
- Samsung - FULL (ver 2.4)
Creating secure connection...
The number of updates has exceeded the maximum value!
Could not create secure connection!

Last edited by Octopus box; 04-25-2016 at 10:25.
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Old 04-24-2016, 12:02   #2 (permalink)
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- LG - FULL (ver 2.4)
- Samsung - FULL (ver 2.4)
Creating secure connection...
The number of updates has exceeded the maximum value!
Could not create secure connection! please 3 days ago i cant open my octopus box help please thank in advance
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Old 04-25-2016, 10:25   #3 (permalink)
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Hello.

@querro59, please contact our supporters in online chat at GsmServer, they will try to help You.

@khabass, You can update the card again now.
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Old 11-02-2016, 12:11   #4 (permalink)
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Please help!!!!

Please help!!!!

Server greeting: "Card updates server v.2.2"
Searching installed cards...
Found card with s/n 02029xxx
Selected card: 0002029xxx
Updates count: 30
Updates limit: 30
Activations:
- LG - FULL (ver 2.4)
Creating secure connection...
The number of updates has exceeded the maximum value!
Could not create secure connection!


Last edited by Octopus box; 11-02-2016 at 12:33.
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Old 11-02-2016, 12:33   #5 (permalink)
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@ mehdi.71

Hello.

Please re-update your card again now, we have added more update attempts.
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