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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus Samsung/Octoplus Samsung


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Old 04-24-2016, 20:24   #1 (permalink)
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E700F unlock fail. bypass msl fail . cert write fail


when i try to unlock e700f (5.1.1) in sw showing phone unlocked but when i restart phone its still asking code . i try already 00 123 all fail..
their is common 2nd step is when we had issue like this writing cert .. i try to write cert file sw showing Please Reset MSL first! Writing Certificate failed

also i try reset msl.. its showing reset msl done but nothing happen same like unlocking ...


i already search in forum success story about this model.. most of them success they set by ver 4.4.4...
and downgrade is not safe Samsung new security type. i read already 1 member killed his phone...
i already tried everything what he was did (until the downgrade) .. here is link about this
http://forum.gsmhosting.com/vbb/f83/...ooted-2057435/

any idea to fix this issue ??

Last edited by danisajee; 04-24-2016 at 20:30.
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Old 04-25-2016, 10:46   #2 (permalink)
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Hello.

Please make Factory Reset, reflash the phone (don't downgrade phone's firmware version), then try to perform "Unlock"/"Fast Unlock" operation.

If problem will remain - please upload *.log and *.logx files of performed operations to any file-sharing service and post here download link. We will check what causes the problem.
*.log and *.logx files can be found in "C:\Program Files (x86)\Octoplus\Octoplus_Samsung\LOG" folder.
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Old 04-27-2016, 18:12   #3 (permalink)
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Quote:
Originally Posted by Octopus box View Post
Hello.

Please make Factory Reset, reflash the phone (don't downgrade phone's firmware version), then try to perform "Unlock"/"Fast Unlock" operation.

If problem will remain - please upload *.log and *.logx files of performed operations to any file-sharing service and post here download link. We will check what causes the problem.
*.log and *.logx files can be found in "C:\Program Files (x86)\Octoplus\Octoplus_Samsung\LOG" folder.
i already try all(write firmware,custom recovery, fast unlock) until downgrade..all fail

fast unlock log
Code:
Platform: Samsung Android
Selected port: COM3
Selected model: SM-E700F
Reading info...
Mode: Normal
Firmware compiled date: Nov 30 2015
Firmware compiled time: 01:00:00
Firmware released date: Dec 15 2015
Firmware released time: 15:42:10
SW Version: MPSS.DPM.2.0.c5-00131-M8936FAAAANUZM-1
Unlocking phone...
Fast Unlock method is not supported for current security settings in your phone!
Phone unlocking failed
Performed by 2.2.5 software version
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Old 04-27-2016, 18:17   #4 (permalink)
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Quote:
Originally Posted by Octopus box View Post
Hello.



If problem will remain - please upload *.log and *.logx files of performed operations to any file-sharing service and post here download link. We will check what causes the problem.
*.log and *.logx files can be found in "C:\Program Files (x86)\Octoplus\Octoplus_Samsung\LOG" folder.
its here
log - Download - 4shared
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Old 04-29-2016, 11:04   #5 (permalink)
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i am still waiting for answer... its hard to hold more days from customer...
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Old 04-29-2016, 11:47   #6 (permalink)
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We are researching the problem and will inform You about possible solution.
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Old 04-29-2016, 12:32   #7 (permalink)
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Try to do the next:
1. Write modem file, which we've sent You in PM as a firmware.
2. Perform "Unlock" operation.
3. Reflash the phone with any Android 5.0.1 firmware.
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Old 05-03-2016, 19:28   #8 (permalink)
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Quote:
Originally Posted by Octopus box View Post
Try to do the next:
1. Write modem file, which we've sent You in PM as a firmware.
2. Perform "Unlock" operation.
3. Reflash the phone with any Android 5.0.1 firmware.
thank you for the great support .. any ways still my problem not solved phone still locked after try above steps...

here is screen shot after writing file which you send me PM..its writing success and after write modem file phone baseband version unknown ...



after write file when i click fast unlock this what i can see at sw

Code:
Platform: Samsung Android
Selected port: COM60
Selected model: SM-E700F
Reading info...
Phone was not found on the selected port!
Phone unlocking failed
Performed by 2.2.5 software version
here is screen shot normal unlock



after unlock i was write new firmware... my baseband get back to normal but my phone still asking code.. when i enter 000 123 nothing happen problem like before ... phone still lock not unlocked..

(this my test report )
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Old 05-04-2016, 11:18   #9 (permalink)
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Please try to do the next:
1. Write modem file again.
2. Select DM+Modem+ADB option in *#0808# menu.
3. Try to perform "Fast Unlock" operation again.

Post here the result.
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Old 05-07-2016, 15:13   #10 (permalink)
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Quote:
Originally Posted by Octopus box View Post
Please try to do the next:
1. Write modem file again.
2. Select DM+Modem+ADB option in *#0808# menu.
3. Try to perform "Fast Unlock" operation again.

Post here the result.
Code:
Platform: Samsung Android
Selected port: COM60
Selected model: SM-E700F
Reading info...
Phone was not found on the selected port!
Phone unlocking failed
Performed by 2.2.5 software version
this what i can see in sw when i click fast unlock after writing modem file...

flash phone with 5.1.1 its working but cannot be unlock the phone...
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Old 05-09-2016, 09:57   #11 (permalink)
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Please contact us to Skype, or Yahoo! Messenger, we will try to help You. Our contacts You can find in our profile.
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Old 05-27-2016, 17:19   #12 (permalink)
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unfortunately problem still same even write firmware which you gave me


Code:
Platform: Samsung Android
Selected port: COM80
Selected model: SM-E700F
Detected phone model: SM-E700F
Firmware compiled date: Mon Oct 19 16:54:49 KST 2015
PDA version: E700FXXU1BOJ3
CSC version: E700FODD1BOJ3
SW version: E700FXXU1BOI4
Android version: 5.1.1 (LMY47X)
Country: Sri Lanka
HW platform: msm8916
HW Chip: MSM8916
HW Modem: MSM8916
Codename: e7ltexx
Checking Root:
Phone is Rooted.
Unlocking phone...
Phone is successfully unlocked
To finish the operation, please restart the phone via phone's menu.
Performed by 2.2.5 software version
still locked ....
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Old 05-27-2016, 17:48   #13 (permalink)
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We'll continue research of the problem and will inform You about an alternative solution.
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Old 05-27-2016, 18:47   #14 (permalink)
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Quote:
Originally Posted by danisajee View Post
unfortunately problem still same even write firmware which you gave me


Code:
Platform: Samsung Android
Selected port: COM80
Selected model: SM-E700F
Detected phone model: SM-E700F
Firmware compiled date: Mon Oct 19 16:54:49 KST 2015
PDA version: E700FXXU1BOJ3
CSC version: E700FODD1BOJ3
SW version: E700FXXU1BOI4
Android version: 5.1.1 (LMY47X)
Country: Sri Lanka
HW platform: msm8916
HW Chip: MSM8916
HW Modem: MSM8916
Codename: e7ltexx
Checking Root:
Phone is Rooted.
Unlocking phone...
Phone is successfully unlocked
To finish the operation, please restart the phone via phone's menu.
Performed by 2.2.5 software version
still locked ....

Try now "Fast Unlock" bro
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Old 06-10-2016, 11:00   #15 (permalink)
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anything found for me ??? still waiting since long time.....
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