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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus Samsung/Octoplus Samsung


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Old 04-16-2016, 16:18   #1 (permalink)
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G530H no service solution


Welcome to Octoplus/Octopus Box Samsung software version 2.2.4
-----------------------------------------------------------------------------------
To connect SM-G530H phone you have to perform the following steps:
1. Disconnect USB cable from phone.
2. Go to Menu->Settings->More->About Device.
3.Tap on "Build number" 7 times to enable developer options.
4. Go to Menu->Settings->More->Developer options.
5. Turn on "USB Debugging" option.
6. Go to dial window.
7. Enter "*#0808#" number.
8. Select "DM+Modem+ADB".
9. Press Home button.
10. Restart phone.
11. Press "Read Info" in software.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM1
Selected model: SM-G530H
Phone was not found on the selected port!
Searching for USB diagnostic port...
Connecting to phone on COM256
Mode: Normal
Phone model: SM-G530H
Firmware compiled date: Dec 23 2014
Firmware compiled time: 12:00:00
Firmware released date: Jan 14 2015
Firmware released time: 15:44:17
Phone IMEI: 357214-06-140261-2
SW version: MPSS.DPM.1.0.c7.1-00074-M8916EAAAANVZM-1
Performed by 2.2.4 software version
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM256
Selected model: SM-G530H
Reading info...
Mode: Normal
Firmware compiled date: Dec 23 2014
Firmware compiled time: 12:00:00
Firmware released date: Jan 14 2015
Firmware released time: 15:44:17
SW Version: MPSS.DPM.1.0.c7.1-00074-M8916EAAAANVZM-1
Unlocking phone...
Phone is successfully unlocked
To finish the operation, please restart the phone via phone's menu.
Performed by 2.2.4 software version
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM256
Selected model: SM-G530H
Reading info...
Mode: Normal
Firmware compiled date: Dec 23 2014
Firmware compiled time: 12:00:00
Firmware released date: Jan 14 2015
Firmware released time: 15:44:17
SW Version: MPSS.DPM.1.0.c7.1-00074-M8916EAAAANVZM-1
Send SPC...
SPC send successfully
Writing QCN...
Writing NV items...
NV items write successfully
Writing NV SIM1 items...
NV SIM1 items write successfully
Wrting EFS...
EFS write successfully
Writing provisioning items...
Provisioning items write successfully.
Writing QCN done
QCN write successfully
Please, restart the phone to apply changes
Performed by 2.2.4 software version


IMEI IS OK BUT ON BOTH SIMS THERE IS NO SERVICE
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Old 04-16-2016, 17:06   #2 (permalink)
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Hello.

What is the status of IMEI Certi in *#0011# menu?

Last edited by Octopus box; 04-18-2016 at 11:07.
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Old 04-17-2016, 06:30   #3 (permalink)
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imei is ok and cert pass in 1234 bar but still emergency call
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Old 04-18-2016, 07:05   #4 (permalink)
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is there any help regarding this phone
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Old 04-18-2016, 11:08   #5 (permalink)
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Try to reflash the phone, then try to find and select Network manually. If problem will remain - read out QCN from another SM-G530H, which works correctly in your region and try to write it into your phone.
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