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04-15-2015, 18:43 | #1 (permalink) |
Freak Poster Join Date: Dec 2012
Posts: 157
Member: 1851293 Status: Offline Thanks Meter: 19 | G750A backup QCN/NV |
04-15-2015, 19:33 | #2 (permalink) |
Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest
Posts: 99,850
Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,413 | Hello. Please do the next: 1. Disconnect USB cable from phone. 2. Go to Menu->Settings->More->About Device. 3.Tap on "Build number" 7 times to enable developer options. 4. Go to Menu->Settings->More->Developer options. 5. Turn on "USB Debugging" option. 6. Go to dial window. 7. Enter "*#0808#" number. 8. Select "DM+Modem+ADB". 9. Press Home button. 10. Connect the phone directly to PC. 11. Perform "Read Info" operation from the "Main" tab in the Software. 12. Perform "Read QCN" operation. Post here full Software log. Last edited by Octopus box; 04-16-2015 at 06:15. |
04-16-2015, 08:11 | #3 (permalink) | |
Freak Poster Join Date: Dec 2012
Posts: 157
Member: 1851293 Status: Offline Thanks Meter: 19 | Quote:
Welcome to Octoplus/Octopus Box Samsung software version 1.9.2 ----------------------------------------------------------------------------------- Platform: Samsung Android Selected port: COM732 Selected model: SM-G750A Reading info, please wait... Detected phone model: SM-G750A Firmware compiled date: Mon Dec 1 16:46:46 KST 2014 PDA version: G750AUCU1ANL1 CSC version: G750AATT1ANL1 SW version: G750AUCU1ANL1 Phone IMEI: 353.......... Phone SN: R38........... Android version: 4.4.4 (KTU84P) ----------------------------------------------------------------------------------- Platform: Samsung Android Selected port: COM732 Selected model: SM-G750A Reading info... Phone was not found on the selected port! Reading QCN failed ----------------------------------------------------------------------------------- Tried NV reading also failed Platform: Samsung Android Selected port: COM732 Selected model: SM-G750A Port is busy Mode: Emergency NVM can’t be read for SM-G750A phone in emergency mode | |
04-16-2015, 08:15 | #4 (permalink) |
Freak Poster Join Date: Apr 2015 Location: IN INDIA
Posts: 188
Member: 2372600 Status: Offline Sonork: 100.1663659,ICQ-670897523 Thanks Meter: 49 | HI, DISCON. ALL BOX FROM PC ,AND USE MAIN PORT PC DONT USE USB HUB ALSO TRY IN OTHER PC AND DO AGAIN--- 1. Disconnect USB cable from phone. 2. Go to Menu->Settings->More->About Device. 3.Tap on "Build number" 7 times to enable developer options. 4. Go to Menu->Settings->More->Developer options. 5. Turn on "USB Debugging" option. 6. Go to dial window. 7. Enter "*#0808#" number. 8. Select "DM+Modem+ADB". 9. Press Home button. 10. Connect the phone directly to PC. 11. Perform "Read Info" operation from the "Main" tab in the Software. 12. Perform "Read QCN" operation. Post here full Software log. |
04-16-2015, 08:32 | #5 (permalink) |
Freak Poster Join Date: Dec 2012
Posts: 157
Member: 1851293 Status: Offline Thanks Meter: 19 | Thanks, tried diff computer same results, NO hubs If I click "Read info" on Main tab this is what I get: Platform: Samsung Android Selected port: COM732 Selected model: SM-G750A Phone was not found on the selected port! Searching for USB diagnostic port... Connecting to phone on COM732 Mode: Emergency If I click "Read info" on Android/EFS manager TAB I get: Platform: Samsung Android Selected port: COM732 Selected model: SM-G750A Reading info, please wait... Please, press "OK" button on the phone to allow USB debugging.. Detected phone model: SM-G750A Firmware compiled date: Mon Dec 1 16:46:46 KST 2014 PDA version: G750AUCU1ANL1 CSC version: G750AATT1ANL1 SW version: G750AUCU1ANL1 Phone IMEI: 353................. Phone SN: R38........... Android version: 4.4.4 (KTU84P) Reading QCN Platform: Samsung Android Selected port: COM732 Selected model: SM-G750A Reading info... Phone was not found on the selected port! Reading QCN failed |
04-16-2015, 11:13 | #7 (permalink) |
Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest
Posts: 99,850
Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,413 | Try to re-flash the phone with another firmware, make Factory data reset and wipe cache partition and perfrom steps 1-11, which I have written above, again. When phone's info will be read out correctly from the "Main" tab in the Software, write QCN. |
04-16-2015, 18:18 | #9 (permalink) |
Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest
Posts: 99,850
Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,413 | Connect the phone directly to PC and try to perform "Read Info" operation from "Main" tab of the Software on different COM ports, with enabled "Manual Select" option. |
04-17-2015, 23:07 | #14 (permalink) |
Freak Poster Join Date: Dec 2012
Posts: 157
Member: 1851293 Status: Offline Thanks Meter: 19 | I really don't think has anything to do with it... but thanks....I think there could be something with the DIAG connection on the phone maybe something similar to whats going on with the S5 with lollipop that you have to select in recovery mode in order for the DIAG to work. This phone has 4.4.4 Kitkat and does not have that in the recovery.... |
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