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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus Samsung/Octoplus Samsung


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Old 04-14-2015, 19:37   #1 (permalink)
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g900fd after downgrade need samsung acount


hi g900fd after downgrade from android 5 to 4.4.4 need sam acount...and also reactivition lock is off in dw mode...

try to upgrade to android 5 again or with which f.w can fix this?
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Old 04-14-2015, 19:56   #2 (permalink)
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Hello.

Unfortunately, we don't have solution, which will allow to remove Samsung Account at the moment.
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Old 04-14-2015, 20:08   #3 (permalink)
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thx for reply but this phone never set sam acount bfore .and in dw mode rrlock is off...

my Q is samsung acount cause is for downgrading or bad f.w or samsung company set ?

bcoz phone buy it today!!!and with wipe cache/factory reset bfore flash 4.4.4 f.w phone work fine

and samsung acount pb like apple id in iphone devices must customer set or after wrong f.w appear?

please explain more big thanks...

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Old 04-14-2015, 20:25   #4 (permalink)
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We can't say what exactly could cause this problem. Try to make Factory Reset and Wipe cache partition. Try to write different firmwares.
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Old 04-15-2015, 09:29   #5 (permalink)
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please add android 5 f.w on octopus support thx
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Old 04-15-2015, 09:31   #6 (permalink)
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We will try to find firmwares with Android 5.x.x and upload them into the Support Area.
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