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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus Samsung/Octoplus Samsung


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Old 04-16-2015, 19:22   #1 (permalink)
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G900T Repair Security keeps crashing


When it gets to EFS wipe, it freezes and closes by itself. I am running the latest version of the software, please advise.
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Old 04-16-2015, 19:26   #2 (permalink)
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Hello.

Restart PC, close all third party Software and repeat "Wipe Security" operation.
Also, upload latest *.log and *.logx files from "C:\Program Files (x86)\Octoplus\Octoplus_Samsung\LOG" folder and post here download links.
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Old 04-16-2015, 19:59   #3 (permalink)
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Quote:
Originally Posted by Octopus box View Post
Hello.

Restart PC, close all third party Software and repeat "Wipe Security" operation.
Also, upload latest *.log and *.logx files from "C:\Program Files (x86)\Octoplus\Octoplus_Samsung\LOG" folder and post here download links.
its doing the same thing with an N900t too
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Old 04-16-2015, 20:01   #4 (permalink)
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https://drive.google.com/file/d/0B_y...ew?usp=sharing
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Old 04-16-2015, 20:15   #5 (permalink)
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Restart PC and try to use different USB ports for connection. Try to perform operation on another PC.
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