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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus Samsung/Octoplus Samsung

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Old 09-05-2018, 19:16   #1 (permalink)
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G925f no imei no baseband binary U6 [Answered]


Hi
Please check the logs any step by steps to solve this problem.


-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM548
Selected model: SM-G925F
Operation: Read info
Reading info, please wait...
Detected phone model: SM-G925F
Firmware compiled date: Wed Jun 20 16:33:32 KST 2018
PDA version: G925FXXU6ERF5
CSC version: G925FBTU6ERG1
SW version: unknown
Phone SN: RF1D45EJXXX
Android version: 7.0 (NRD90M)
Sales code: BTU
Country: UK & IRE
HW platform: exynos5
HW Chip: exynos7420
HW Modem: unknown
Security patch level: 2018-06-01
Warranty Void: 1
SIM 1 status: not ready
Codename: zeroltexx
Performed by 2.7.0.4 Software version.
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Old 09-06-2018, 07:59   #2 (permalink)
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Hello.

As i can see from the Software log, your SW (baseband) is damaged.

You should re-flash the device with different firmwares and check, whether modem is correct (not Unknown).
If after of writing all firmwares, which You have, phone's baseband is still null or unknown (SW version is Unknown) - most likely, this is HW problem (problem with eMMC flash chip).
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