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06-18-2019, 20:04
| #1 (permalink) |
| Insane Poster  Join Date: Feb 2016
Posts: 81
Member: 2531299 Status: Offline Thanks Meter: 6 | G960U T-mobile Android 9 unlock failed error 0x0002 [Answered] Selected port: COM194 Selected model: SM-G960U Operation: Unlock Searching for a phone. Please wait... Detected phone model: SM-G960U PDA version: G960USQS5CSEA CSC version: G960UOYN5CSEA SW version: G960USQS5CSEA Phone SN: R58KB1Z7QXP Android version: 9 (PPR1.180610.011) Sales code: TMB Country: USA HW platform: sdm845 HW Chip: unknown HW Modem: SDM845 Security patch level: 2019-04-01 Warranty Void: 0 SIM 1 status: absent Codename: starqltesq Connecting to modem port... Found phone on COM194 Reading IMEI...OK ----------------------------------------------------------------------------------- Connecting to server...OK Checking smart card...OK Username: Authorizing...OK Checking balance...OK Checking operation...OK Your balance: 1460 credits. ----------------------------------------------------------------------------------- Sending device information...OK Rebooting phone Searching for a phone. Please wait...OK Rebooting phone Searching for a phone. Please wait...OK Rebooting phone in Upload Mode... Searching for a phone. Please wait...OK Reading data...OK error 0x0002 Phone unlocking failed Performed by 2.7.9.6 Software version. |
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06-19-2019, 06:53
| #2 (permalink) |
| Product Supporter   Join Date: Jan 2019 Location: USA, New York
Posts: 10,189
Member: 2891705 Status: Offline Thanks Meter: 2,151 | Hello. Please download and install latest test software version 2.8.0.4 from the Support Area (Samsung/TEST SOFTWARE/), then repeat the Unlock operation once again, post here results. |
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