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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus Samsung/Octoplus Samsung


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Old 07-19-2020, 08:44   #1 (permalink)
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G965f/fd imei problem [Answered]


S9 PLUS android 10 u7 imei repair done but my phone old imei my 2 imei octoplus imei A FIX B NOT SHOW


Welcome to Octoplus Box Samsung software version 2.9.6.2
Card S/N :
-----------------------------------------------------------------------------------
To connect SM-J710F phone you have to perform the following steps:
1. Disconnect USB cable from phone.
2. Go to Menu->Settings->More->About Device.
3. Tap on "Build number" 7 times to enable developer options.
4. Go to Menu->Settings->More->Developer options.
5. Turn on "USB Debugging" option.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port:
Selected model: SM-J710F
Operation: Read info
Reading info, please wait...
Detected phone model: SM-G965F
Firmware compiled date: Tue Feb 18 11:02:58 KST 2020
PDA version: G965FXXS7DTB5
CSC version: G965FOXM7DTAC
SW version: G965FXXS7DTB1
Build number: QB15177602
Phone SN: RF8M12MRFTV
Android version: 10 (QP1A.190711.020)
Sales code: KSA
Country: KSA
HW platform: universal9810
HW Chip: unknown
HW Modem: SHANNON360
Security patch level: 2020-03-01
Warranty Void: 1
SIM 1 status: absent
SIM 2 status: absent
Codename: star2ltexx
Performed by 2.9.6.2 Software version.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port:
Selected model: SM-G965N
Operation: Read info
Reading info, please wait...
Detected phone model: SM-G965F
Firmware compiled date: Tue Feb 18 11:02:58 KST 2020
PDA version: G965FXXS7DTB5
CSC version: G965FOXM7DTAC
SW version: G965FXXS7DTB1
Build number: QB15177602
Phone SN: RF8M12MRFTV
Android version: 10 (QP1A.190711.020)
Sales code: KSA
Country: KSA
HW platform: universal9810
HW Chip: unknown
HW Modem: SHANNON360
Security patch level: 2020-03-01
Warranty Void: 1
SIM 1 status: absent
SIM 2 status: absent
Codename: star2ltexx
Performed by 2.9.6.2 Software version.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port:
Selected model: SM-G965F
Operation: Read info
Reading info, please wait...
Detected phone model: SM-G965F
Firmware compiled date: Tue Feb 18 11:02:58 KST 2020
PDA version: G965FXXS7DTB5
CSC version: G965FOXM7DTAC
SW version: G965FXXS7DTB1
Build number: QB15177602
Phone SN: RF8M12MRFTV
Android version: 10 (QP1A.190711.020)
Sales code: KSA
Country: KSA
HW platform: universal9810
HW Chip: unknown
HW Modem: SHANNON360
Security patch level: 2020-03-01
Warranty Void: 1
SIM 1 status: absent
SIM 2 status: absent
Codename: star2ltexx
Performed by 2.9.6.2 Software version.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port:
Selected model: SM-G965F
Operation: Repair IMEI A
Detected phone model: SM-G965F
Firmware compiled date: Tue Feb 18 11:02:58 KST 2020
PDA version: G965FXXS7DTB5
CSC version: G965FOXM7DTAC
SW version: G965FXXS7DTB1
Build number: QB15177602
Phone SN: RF8M12MRFTV
Android version: 10 (QP1A.190711.020)
Sales code: KSA
Country: KSA
HW platform: universal9810
HW Chip: unknown
HW Modem: SHANNON360
Security patch level: 2020-03-01
Warranty Void: 1
SIM 1 status: absent
SIM 2 status: absent
Codename: star2ltexx
-----------------------------------------------------------------------------------
Connecting to server ..
Username: Wahab92
Connect to server successfull.
Checking smart card...
Checking operation...OK
-----------------------------------------------------------------------------------
Checking Root:
Phone is not Rooted.
Rebooting phone
Searching for a phone. Please wait...OK
Writing new phone IMEI...OK
IMEI successfully repaired.
Performed by 2.9.6.2 Software version.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port:
Selected model: SM-G965F
Operation: Repair IMEI A
Detected phone model: SM-G965F
Firmware compiled date: Tue Feb 18 11:02:58 KST 2020
PDA version: G965FXXS7DTB5
CSC version: G965FOXM7DTAC
SW version: G965FXXS7DTB1
Build number: QB15177602
Phone SN: RF8M12MRFTV
Android version: 10 (QP1A.190711.020)
Sales code: KSA
Country: KSA
HW platform: universal9810
HW Chip: unknown
HW Modem: SHANNON360
Security patch level: 2020-03-01
Warranty Void: 1
SIM 1 status: absent
SIM 2 status: absent
Codename: star2ltexx
-----------------------------------------------------------------------------------
Connecting to server ..
Username: Wahab92
Connect to server successfull.
Checking smart card...
Checking operation...OK
-----------------------------------------------------------------------------------
Checking Root:
Phone is not Rooted.
Rebooting phone
Searching for a phone. Please wait...OK
Writing new phone IMEI...OK
IMEI successfully repaired.
Performed by 2.9.6.2 Software version.
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Old 07-20-2020, 07:44   #2 (permalink)
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Hello.

Please write modem G965FXXS7CSJ3 and repeat Repair IMEI operation once again and post here log.
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Old 07-20-2020, 12:20   #3 (permalink)
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how to fix the error
imei b option not shown
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Old 07-20-2020, 12:21   #4 (permalink)
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Old 07-20-2020, 13:03   #5 (permalink)
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You need to select proper model SM-G960FD or FM

Last edited by Octopus box; 07-20-2020 at 14:30.
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Old 07-20-2020, 14:11   #6 (permalink)
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my model 2 imei B imei not show
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