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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus Samsung/Octoplus Samsung


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Old 02-09-2021, 18:00   #1 (permalink)
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GT- B2710 unlock failed [Answered]


Hi all please help me i have 2 GT-B2710 to unlock but both failed with octoplus Neither UNLOCK nor READ CODES work.
Here are log




Welcome to Octoplus Box Samsung software version 3.0.1.9
Card S/N : 10004966E
-----------------------------------------------------------------------------------
Platform: Samsung Broadcom
Selected port: COM35
Selected model: GT-B2710
Detected phone model: GT-B2710
SW version: B2710AELL1_SFRLL1
HW Version: REV0.3
Unlocking phone...
Connecting to server...
Connect to server successfull.
Checking smart card...
Checking operation...
Operation successfully checked.
Unlocking Failed!
Phone unlocking failed
Performed by 3.0.1.9 Software version.
-----------------------------------------------------------------------------------
Platform: Samsung Broadcom
Selected port: COM35
Selected model: GT-B2710
Detected phone model: GT-B2710
SW version: B2710AELL1_SFRLL1
HW Version: REV0.3
Reading phone unlock codes. This can take some time, please wait...
Connecting to server...
Connect to server successfull.
Checking smart card...
Checking operation...
Operation successfully checked.
Reading phone unlock codes. This can take some time, please wait...
Read codes failed
Read codes failed
Performed by 3.0.1.9 Software version.
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Old 02-10-2021, 08:50   #2 (permalink)
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Hello.

Please re-flash the phone with another firmware version and repeat Read codes operation once again.
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Old 02-10-2021, 09:47   #3 (permalink)
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Quote:
Originally Posted by Octopus box View Post
Hello.

Please re-flash the phone with another firmware version and repeat Read codes operation once again.
Thank boss but i can't see FIRMWARE for this model on support area. I downloaded somewhere 3 firmwares and flash phones. Boot logo changed

but Octoplus software gives always same INFOS like the first one.
If you have firmware for me or any suggestions




Thank to all
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