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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus Samsung/Octoplus Samsung


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Old 01-23-2023, 13:57   #1 (permalink)
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GT-E3217b need insert unfreeze code [Answered]


i have here 42 units for old Sam GT-e3217b for unlock. In octoplus, using the E3217l read code.. see the log down:
Quote:
INFO : 19/01/2023 15:28:00 > Platform: Samsung Swift
INFO : 19/01/2023 15:28:00 > Selected model: GT-E3217L
INFO : 19/01/2023 15:28:00 > Selected port: COM8
INFO : 19/01/2023 15:28:00 > Baud rate: 115200
WARN : 19/01/2023 15:28:00 > Please, connect phone to UART cable, insert battery and press power button for 3 seconds.
INFO : 19/01/2023 15:28:00 > Connecting...
INFO : 19/01/2023 15:28:15 > Phone in TAT mode.
INFO : 19/01/2023 15:28:15 > Reading info, please wait...
INFO : 19/01/2023 15:28:18 > Phone IMEI A: 35846604022678
INFO : 19/01/2023 15:28:18 > SW version: E3217BVIK
INFO : 19/01/2023 15:28:18 > Reading phone unlock codes. This can take some time, please wait...
WARN : 19/01/2023 15:28:18 > FREZEE : 67895470
WARN : 19/01/2023 15:28:18 > NET LOCK : 15056180
WARN : 19/01/2023 15:28:18 > Subset LOCK : 00000000
WARN : 19/01/2023 15:28:18 > SP LOCK : 00000000
WARN : 19/01/2023 15:28:18 > CP LOCK : 00000000
WARN : 19/01/2023 15:28:18 > SIM LOCK : 00000000
WARN : 19/01/2023 15:28:18 > Activa LOCK : 00000000
WARN : 19/01/2023 15:28:18 > Phone LOCK : 00000000
INFO : 19/01/2023 15:28:20 > Performed by 3.0.7.4 Software version.
But my device show with other sim "incorrect sim".

how to put the unfreeze code in this device?
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Old 01-23-2023, 14:00   #2 (permalink)
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Hello

Please, put sim-card into device and send us the video, where we can see how you enter unlock codes.
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Old 01-23-2023, 14:44   #3 (permalink)
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Quote:
Originally Posted by Octopus support View Post
Hello

Please, put sim-card into device and send us the video, where we can see how you enter unlock codes.
Attached Images
File Type: jpg e3217b.jpg (343.0 KB, 15 views)
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Old 01-23-2023, 15:41   #4 (permalink)
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Small detail in the picture:
After digiy *#7465625#
Attached Images
File Type: jpg e3217b_a.jpg (207.9 KB, 14 views)

Last edited by daroas; 01-23-2023 at 15:49.
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Old 01-24-2023, 11:42   #5 (permalink)
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Hello

You can try to re-flash device with stock firmware and perform ulock operation once again.

Unfortunately, we do not have firmware for your device.
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Old 01-24-2023, 12:11   #6 (permalink)
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Quote:
Originally Posted by Octopus support View Post
Hello

You can try to re-flash device with stock firmware and perform ulock operation once again.

Unfortunately, we do not have firmware for your device.
I only got firmware from the operator vivo which is the same as the device. Using the old HWK, I managed to do direct unlock but still without result.
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