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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus Samsung/Octoplus Samsung


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Old 07-12-2014, 14:57   #1 (permalink)
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Question N9005, what happen?, 4 devices NO detect, Read please


Hello, OCTOPUS SUPPORT, what happen with these N9005 Sw V. 4.4.2?

Have 4 devices and all 4 in same condition, always that connect UART cable remain in Search....

I've 6/7 Uart cables Different and all tested also with Octopus with other Devices like N7100 4.3 and more other, so no UART problem.

Have tryed with other BOX how Uart Interface but same problem...searchhhh phone....

Devices rootted Pefect and Knox disabled, but no one can unlock, here post Log of 1 of these N9005:

Code:
To connect SM-N9005 phone you have to perform the following steps:
1. Disconnect USB cable from phone. 
2. Go to Menu->Settings->More->About Device.
3.Tap on "Build number" 7 times to enable developer options.
4. Go to Menu->Settings->More->Developer options.
5. Turn on "USB Debugging" option.
6. Go to dial window.
7. Enter "*#0808#" number.
8. Select "DM+Modem+ADB".
9. Press Home button.
10. Go to dial window.
11. Enter "*#9090#" number.
12. Set "Diag config" to "USB" value.
13. Restart phone.
14. Press "Read Info" in software.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM11
Selected model: SM-N9005
Mode: Normal
Phone model: SM-N9005
Firmware compiled date: Dec 19 2013
Firmware compiled time: 11:00:00
Firmware released date: Jan  4 2014
Firmware released time: 00:08:59
Phone IMEI: 359093-05-508474-5
SW version: M8974A-AAAANAZM-1.0.180102
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM11
Selected model: SM-N9005
Mode: Normal
Phone model: SM-N9005
Firmware compiled date: Dec 19 2013
Firmware compiled time: 11:00:00
Firmware released date: Jan  4 2014
Firmware released time: 00:08:59
SW version: M8974A-AAAANAZM-1.0.180102
Old IMEI: 359093-05-508474-5
New IMEI: 357507-05-004345-7
Creating NVM backup
Reading NVM done!
Connecting to ADB, please waite...
Firmware compiled date: Thu Jan  9 23:20:24 KST 2014
PDA version: N9005XXUENA6
CSC version: N9005OXXENA5
SW version: N9005XXUENA2
Phone IMEI: 359093055084745
Phone SN: RF1DA5ZZDDV
Android version: 4.4.2 (KOT49H)
Cheking Root
Erasing old IMEI. It can take some time. Please wait...
Reading security backup, please wait...
Backup saved as C:\Program Files\Octoplus\Octoplus_Samsung\BACKUP\Security-SM-N9005-359093055084745-12-07-2014_12-38-49-.asec file
Phone will restart now. Please don't disconnect cable!
After phone being rebooted and powered on perform the following steps: 
1. Disconnect USB cable.
2. Wait for 1-2 minutes.
3. Connect phone via UART cable to the Box.
Serching phone...
Unique thingh, if this can have fault, the command *#9090# not work, but i take Usb Diagnostic Port from *#0808# and Octopus see good the N9005,
what think i do...tx
Br
allumts
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Old 07-13-2014, 08:25   #2 (permalink)
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Hello.

There can be 2 reasons of the issue - problem with your cable or problem with COM port of your Box. Please try to use other Samsung Micro UART C3300k/C3303k cables with 523-525 kOhm resistor inside. Also try to use another Box as UART interface with cables, which You have.
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Old 07-13-2014, 12:49   #3 (permalink)
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Quote:
Originally Posted by Octopus box View Post
Hello.

There can be 2 reasons of the issue - problem with your cable or problem with COM port of your Box. Please try to use other Samsung Micro UART C3300k/C3303k cables with 523-525 kOhm resistor inside. Also try to use another Box as UART interface with cables, which You have.
Hello, i've done all Test possible.

- My original Octopus UART cable (RX-AT-170 REXTORE 530K), always worked very very good,

- Have build new One how Diagram, (Help in sw Uart Cable Pinout), with 525/30/36K resistor but same

- Used my Original Rextore 530k cable few days ago with other devices 4.3 vers. all OK

- Have connect only Octopus Card in P-Key Reader and Ns Pro how Interface with S7070 cable, (also this, always working), not ok

- Have open Octopus and cecked RJ45 Port, have bypassed this disconnecting this one and soldered other NEW RJ45 but same...now have restored Original RJ45 and Test whith other devices and work,

- Have changed many Fw 4.4.2, and in one N9005 have changed only "MODEM" Files becouse whith Original FW Imei/BB Unknown, changing CP(modem), other time Imei and Baseband ok, all others no issue with Fw,

- Issue isn't with only 1 piece of N9005 but are 4 and is impossible that 4 over 4 no one is working?...only N9005 other devices No issues....

Loock this game have done also with selecting N9005w8, (are same phones), with Unlock and after Restore "Security BKP", Imei is changed but no Signal:

Code:
Welcome to Octoplus/Octopus Box Samsung software version 1.6.1
-----------------------------------------------------------------------------------
To connect SM-N900W8 phone you have to perform the following steps:
1. Disconnect USB cable from phone. 
2. Go to Menu->Settings->More->About Device.
3.Tap on "Build number" 7 times to enable developer options.
4. Go to Menu->Settings->More->Developer options.
5. Turn on "USB Debugging" option.
6. Go to dial window.
7. Enter "*#0808#" number.
8. Select "DM+Modem+ADB".
9. Press Home button.
10. Go to dial window.
11. Enter "*#9090#" number.
12. Set "Diag config" to "USB" value.
13. Restart phone.
14. Press "Read Info" in software.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM5
Selected model: SM-N900W8
Mode: Normal
Phone model: SM-N900W8
Firmware compiled date: Dec 19 2013
Firmware compiled time: 11:00:00
Firmware released date: Feb  3 2014
Firmware released time: 16:10:34
Incorrect IMEI
SW version: M8974A-AAAANAZM-1.0.180102
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM5
Selected model: SM-N900W8
Warning: Selected model (SM-N900W8) differs from the detected one (SM-N9005)!
If you want select (SM-N9005) as (SM-N900W8) model, please check "manual select".
Writing security failed.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM5
Selected model: SM-N900W8
Detected phone model: SM-N9005
Firmware compiled date: Wed Feb 12 17:24:44 KST 2014
PDA version: N9005XXUENB4
CSC version: N9005ITVENB1
SW version: N9005XXUENB1
Phone IMEI: Unknown
Phone SN: RF1DA5ZZDDV
Android version: 4.4.2 (KOT49H)
Writing security backup, please wait...
Phone will restart now
Security write successfully.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM5
Selected model: SM-N900W8
Reading info, please wait...
Detected phone model: SM-N9005
Firmware compiled date: Wed Feb 12 17:24:44 KST 2014
PDA version: N9005XXUENB4
CSC version: N9005ITVENB1
SW version: Unknown
Phone IMEI: Unknown
Android version: 4.4.2 (KOT49H)
-----------------------------------------------------------------------------------
To connect SM-N9005 phone you have to perform the following steps:
1. Disconnect USB cable from phone. 
2. Go to Menu->Settings->More->About Device.
3.Tap on "Build number" 7 times to enable developer options.
4. Go to Menu->Settings->More->Developer options.
5. Turn on "USB Debugging" option.
6. Go to dial window.
7. Enter "*#0808#" number.
8. Select "DM+Modem+ADB".
9. Press Home button.
10. Go to dial window.
11. Enter "*#9090#" number.
12. Set "Diag config" to "USB" value.
13. Restart phone.
14. Press "Read Info" in software.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM5
Selected model: SM-N9005
Reading info, please wait...
Detected phone model: SM-N9005
Firmware compiled date: Wed Feb 12 17:24:44 KST 2014
PDA version: N9005XXUENB4
CSC version: N9005ITVENB1
SW version: Unknown
Phone IMEI: Unknown
Android version: 4.4.2 (KOT49H)
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM5
Selected model: SM-N9005
Detected phone model: SM-N9005
Firmware compiled date: Wed Feb 12 17:24:44 KST 2014
PDA version: N9005XXUENB4
CSC version: N9005ITVENB1
SW version: Unknown
Phone IMEI: Unknown
Android version: 4.4.2 (KOT49H)
Writing security backup, please wait...
Phone will restart now
Security write successfully.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM5
Selected model: SM-N9005
Reading info, please wait...
Detected phone model: SM-N9005
Firmware compiled date: Wed Feb 12 17:24:44 KST 2014
PDA version: N9005XXUENB4
CSC version: N9005ITVENB1
SW version: N9005XXUENB1
Phone IMEI: 35909305508XXXX
Phone SN: RF1DA5ZZDDV
Android version: 4.4.2 (KOT49H)
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM5
Selected model: SM-N9005
Mode: Normal
Phone model: SM-N9005
Firmware compiled date: Dec 19 2013
Firmware compiled time: 11:00:00
Firmware released date: Feb  3 2014
Firmware released time: 16:10:34
Phone IMEI: 359093-05-508XXXX
SW version: M8974A-AAAANAZM-1.0.180102
Repairing 3G/4G...
Reading nv...
Backup saved as C:\Program Files\Octoplus\Octoplus_Samsung\BACKUP\NV-SM-N9005-35909305508XXX-13-07-2014_12-02-48-.nv file
3G/4G repair successfully
To finish the operation, please restart the phone via phone's menu (don't disconnect the battery!)
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM5
Selected model: SM-N9005
Mode: Normal
Phone model: SM-N9005
Firmware compiled date: Dec 19 2013
Firmware compiled time: 11:00:00
Firmware released date: Feb  3 2014
Firmware released time: 16:10:34
Phone IMEI: 358588-05-XXX089-9
What you think about it?, Please can write me what Fw you think is working or if can Upload one "Patch Modem" or abilite EFS Repair or Default Efs Button in sw for Unlocking/Imei Repair?

I've seen only 20% peoples good result but other 80% same issues, have all wrong UART CABLE? You know me that have helped many user but this time i think there's Issues with 4.4.2 Fw... in next update, (these days), put option in sw above or send Test Fw, thanks

BR
allumts
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Old 07-14-2014, 11:17   #4 (permalink)
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Hello
respected Octopus Support, any answere here?

Br
allumts
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Old 07-14-2014, 12:09   #5 (permalink)
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Quote:
i think there's Issues with 4.4.2 Fw
Maybe the problem is with firmware. Need try to write different firmwares and test. We have tested many times different firmware on our phone and there were no any problems with UART connection. We will try to buy another SM-N9005 and test it.
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Old 07-14-2014, 12:51   #6 (permalink)
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Quote:
Originally Posted by Octopus box View Post
Maybe the problem is with firmware. Need try to write different firmwares and test. We have tested many times different firmware on our phone and there were no any problems with UART connection. We will try to buy another SM-N9005 and test it.
I've all Bkp of these devices and can try testing other Fw, now i've tested only ITV, OXX Fw, not want to lost Baseband/Imei flashing Fw with wrong CP or CSC, that change Modem part, but is other test i want to do.

Please can you give me link of Fw that you or other customer have Flashed and Unlock/Repair gave successful?...i Test this fw and this time want try with 523k resistor, (with 525 no work), and if you can put EFS Repair in next Update i think it is very useful.

N9005 is International version.

Wait for Fw Link 4.4.2, 4.3 no issues, tx

Br
allumts
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Old 07-16-2014, 21:41   #7 (permalink)
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Hello OCTOPUS SUPPORT, have solved all, Unlock/Imei Repaired at first time with 4.4.2 KK fw, HERE:
Code:
Welcome to Octoplus/Octopus Box Samsung software version 1.5.7
-----------------------------------------------------------------------------------
To connect SM-N9005 phone you have to perform the following steps:
1. Disconnect USB cable from phone. 
2. Go to Menu->Settings->More->About Device.
3.Tap on "Build number" 7 times to enable developer options.
4. Go to Menu->Settings->More->Developer options.
5. Turn on "USB Debugging" option.
6. Go to dial window.
7. Enter "*#0808#" number.
8. Select "DM+Modem+ADB".
9. Press Home button.
10. Go to dial window.
11. Enter "*#9090#" number.
12. Set "Diag config" to "USB" value.
13. Restart phone.
14. Press "Read Info" in software.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM6
Selected model: SM-N9005
Phone was not found on the selected port!
Searching for USB diagnostic port...
Connecting to phone on COM7
Mode: Normal
Phone model: SM-N9005
Firmware compiled date: Dec 19 2013
Firmware compiled time: 11:00:00
Firmware released date: Feb  3 2014
Firmware released time: 16:10:34
Phone IMEI: 358588-05-XXXXXX-X
SW version: M8974A-AAAANAZM-1.0.180102
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM7
Selected model: SM-N9005
Mode: Normal
Phone model: SM-N9005
Firmware compiled date: Dec 19 2013
Firmware compiled time: 11:00:00
Firmware released date: Feb  3 2014
Firmware released time: 16:10:34
Incorrect IMEI
SW version: M8974A-AAAANAZM-1.0.180102
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM7
Selected model: SM-N9005
Mode: Normal
Phone model: SM-N9005
Firmware compiled date: Dec 19 2013
Firmware compiled time: 11:00:00
Firmware released date: Feb  3 2014
Firmware released time: 16:10:34
Incorrect IMEI
SW version: M8974A-AAAANAZM-1.0.180102
Repairing 3G/4G...
3G/4G repair successfully
To finish the operation, please restart the phone via phone's menu (don't disconnect the battery!)
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM7
Selected model: SM-N9005
Mode: Normal
Phone model: SM-N9005
Firmware compiled date: Dec 19 2013
Firmware compiled time: 11:00:00
Firmware released date: Feb  3 2014
Firmware released time: 16:10:34
SW version: M8974A-AAAANAZM-1.0.180102
Old IMEI: 35XXXX-05-XXXXXX-9
New IMEI: 35XXXX-05-XXXXXX-9
Creating NVM backup
Reading NVM done!
Connecting to ADB, please waite...
Firmware compiled date: Wed Feb 12 17:24:44 KST 2014
PDA version: N9005XXUENB4
CSC version: N9005ITVENB1
SW version: N9005XXUENB1
Phone IMEI: 35XXXX05XXXXXX9
Phone SN: RF1DA5ZZDDV
Android version: 4.4.2 (KOT49H)
Cheking Root
Erasing old IMEI. It can take some time. Please wait...
Reading security backup, please wait...
Backup saved as E:\Programmi\Octoplus\Octoplus_Samsung\BACKUP\Security-SM-N9005-358588053930899-16-07-2014_21-56-07-.asec file
Phone will restart now. Please don't disconnect cable!
After phone being rebooted and powered on perform the following steps: 
1. Disconnect USB cable.
2. Wait for 1-2 minutes.
3. Connect phone via UART cable to the Box.
Serching phone...
Phone found.
Writing new IMEI. Please wait...
Please connect phone to USB cable and press OK button.
Serching phone...
Firmware compiled date: Dec 19 2013
Firmware compiled time: 11:00:00
Firmware released date: Feb  3 2014
Firmware released time: 16:10:34
SW version: M8974A-AAAANAZM-1.0.180102
Found phone on COM7
Repairing NVM for SM-N9005 phone...
Repairing 3G/4G...
3G/4G repair successfully
IMEI successfully repaired.
To finish the operation, please restart the phone via phone's menu (don't disconnect the battery!)
OTHER HERE:

Code:
Welcome to Octoplus/Octopus Box Samsung software version 1.5.7
-----------------------------------------------------------------------------------
To connect SM-N9005 phone you have to perform the following steps:
1. Disconnect USB cable from phone. 
2. Go to Menu->Settings->More->About Device.
3.Tap on "Build number" 7 times to enable developer options.
4. Go to Menu->Settings->More->Developer options.
5. Turn on "USB Debugging" option.
6. Go to dial window.
7. Enter "*#0808#" number.
8. Select "DM+Modem+ADB".
9. Press Home button.
10. Go to dial window.
11. Enter "*#9090#" number.
12. Set "Diag config" to "USB" value.
13. Restart phone.
14. Press "Read Info" in software.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM9
Selected model: SM-N9005
Mode: Normal
Phone model: SM-N9005
Firmware compiled date: May 01 2014
Firmware compiled time: 04:00:00
Firmware released date: May 22 2014
Firmware released time: 14:57:31
Incorrect IMEI
SW version: M8974A-AAAANAZM-2.0.10055
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM9
Selected model: SM-N9005
Mode: Normal
Phone model: SM-N9005
Firmware compiled date: May 01 2014
Firmware compiled time: 04:00:00
Firmware released date: May 22 2014
Firmware released time: 14:57:31
SW version: M8974A-AAAANAZM-2.0.10055
Old IMEI: 004400-15-202000-0
New IMEI: 35750X-05-XXXXXX-8
Creating NVM backup
Reading NVM done!
Connecting to ADB, please waite...
Firmware compiled date: Mon Apr 14 17:38:48 KST 2014
PDA version: N9005XXUEND3
CSC version: N9005ITVEND1
SW version: N9005ZHUENE6
Phone IMEI: Unknown
Phone SN: RF1D93DXXXX
Android version: 4.4.2 (KOT49H)
Cheking Root
Erasing old IMEI. It can take some time. Please wait...
Reading security backup, please wait...
Backup saved as E:\Programmi\Octoplus\Octoplus_Samsung\BACKUP\Security-SM-N9005-16-07-2014_22-33-35-.asec file
Phone will restart now. Please don't disconnect cable!
After phone being rebooted and powered on perform the following steps: 
1. Disconnect USB cable.
2. Wait for 1-2 minutes.
3. Connect phone via UART cable to the Box.
Serching phone...
Phone found.
Writing new IMEI. Please wait...
Please connect phone to USB cable and press OK button.
Serching phone...
Firmware compiled date: May 01 2014
Firmware compiled time: 04:00:00
Firmware released date: May 22 2014
Firmware released time: 14:57:31
SW version: M8974A-AAAANAZM-2.0.10055
Found phone on COM9
Repairing NVM for SM-N9005 phone...
Repairing 3G/4G...
3G/4G repair successfully
IMEI successfully repaired.
To finish the operation, please restart the phone via phone's menu (don't disconnect the battery!)
Have repaired and Unlock others 5 pieces of N9005 all with Fw 4.4.2 KK, one thingh for ALL, ceck carefully your cables or more good to buy a lot of resistor and build you cable.... other this you are at 70% of good result....

BR
allumts
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Old 08-25-2014, 22:48   #8 (permalink)
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@allumts
pls clear me....
reason for uart connection problem is firmware or uart cable?
if cable then what is the correct resister value?
if fw then what's the solution?
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Old 08-26-2014, 06:23   #9 (permalink)
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Quote:
reason for uart connection problem is firmware or uart cable?
if cable then what is the correct resister value?
if fw then what's the solution?
There can be several reasons - problem with cable (cable can has incorrect resistor, resistor value should be 523-525 kOhm exactly); problem can be with Box COM port (try to use another Box as UART interface); phone's firmware doesn't allow to connect the device via UART - re-flash the phone with another firmware (don't downgrade phone's firmware version, write the same version or higher to avoid problems).
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