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04-16-2016, 14:43 | #2 (permalink) |
Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest
Posts: 99,850
Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,413 | Hello. At first, please install the latest Software version Then, try to do the next: 1. Re-install Samsung USB drivers and restart PC. 2. Re-enable "USB Debugging" option (turn off the option, then turn it on again). 3. Press on "Revoke USB debugging authorization", then press "Ok". 4. Close all third party Software (Samsung Kies, Android managers, modem dashboards, etc.). 5. Disconnect all third party devices from PC (other phones, modems, boxes, etc.). 6. Connect the phone directly to USB port of PC motherboard. 7. Try to read phone's info again. Also, make sure, that "DM+Modem+ADB" option is selected in *#0808# menu and Diag Config is set to USB value in *#9090#. |
04-16-2016, 14:59 | #3 (permalink) | |
No Life Poster Join Date: Jul 2005 Location: turkey, izmir
Posts: 1,472
Member: 163458 Status: Offline Sonork: 100.1606694 Thanks Meter: 503 | Quote:
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04-16-2016, 15:04 | #4 (permalink) |
Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest
Posts: 99,850
Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,413 | Try to use different USB Ports of PC motherboard for connection. Try to perform "Read Info" operation on different COM ports with enabled "Manual select" option. |
04-18-2016, 09:49 | #6 (permalink) |
Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest
Posts: 99,850
Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,413 | Please contact us to Skype, or Yahoo! Messenger, we will try to help You. Our contacts You can find in our profile. |
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