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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus Samsung/Octoplus Samsung


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Old 04-17-2015, 12:23   #1 (permalink)
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i9505 Network Problem and cant write qcn


Hi

After unlock the phone lost signal and I cant repair because cant write qcn file
The sw not detect phone.
Can help me please ?

Thanks
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Old 04-17-2015, 12:25   #2 (permalink)
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Quote:
Originally Posted by Dany View Post
Hi

After unlock the phone lost signal and I cant repair because cant write qcn file
The sw not detect phone.
Can help me please ?

Thanks

i think you need write a good QCN to the phone.
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Old 04-17-2015, 12:27   #3 (permalink)
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Quote:
Originally Posted by aryan cartio View Post
i think you need write a good QCN to the phone.
Hi bro

Yes, but I cant connect phone to write.
The software not detected.
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Old 04-17-2015, 12:31   #4 (permalink)
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Hello.

Quote:
but I cant connect phone to write
What is the baseband exactly in your device now? What is the IMEI? Please read out phone's info via ADB (turn on USB Debugging Mode in the phone and press "Read info" buttom at "Android / EFS manager" tab in the Software) and post here full Software log with this info, we will check and try to advise, what to perform the next.
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Old 04-17-2015, 12:40   #5 (permalink)
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Hi

This phone make me crazy !
This is the log

Platform: Samsung Android
Selected port: COM4
Selected model: GT-I9505
Reading info, please wait...
Please, press "OK" button on the phone to allow USB debugging..
Detected phone model: GT-I9505
Firmware compiled date: Thu Feb 13 20:47:45 KST 2014
PDA version: I9505XXUFNB8
CSC version: I9505OXAFNB8
SW version: I9505XXUFNB8
Phone IMEI: 356844052288876
Phone SN: RV1D50EF5VJ
Android version: 4.4.2 (KOT49H)

I cant enter at *#7284# and also to *#9090#
And cant write qcn file because not detect phone.
Many thanks and regards
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Old 04-17-2015, 12:51   #6 (permalink)
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To connect GT-I9505, perform the following steps:

1. Disconnect USB cable from phone.
2. Go to Menu->Settings->More->About Device.
3.Tap on "Build number" 7 times to enable developer options.
4. Go to Menu->Settings->More->Developer options.
5. Turn on "USB Debugging" option.
6. Go to dial window.
7. Enter "*#0808#" number.
8. Select "DM+Modem+ADB".
9. Press Home button.
10. Restart phone.
11. Press "Read Info" button at the "Main" tab in the Software.
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Old 04-17-2015, 12:54   #7 (permalink)
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Hi
I make all that you told me.
The sw read info ok but when try to write qcn not detect at any ports
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Old 04-17-2015, 13:02   #8 (permalink)
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Contact us right now to Skype, Yahoo! Messenger or ICQ, we will try to help You remotely via Team Viaewer. Our contacts You can find in our profile.
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Old 04-17-2015, 13:16   #9 (permalink)
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Platform: Samsung Android
Selected port: COM4
Selected model: GT-I9505
Reading info...
Phone was not found on the selected port!
Operation was canceled
Writing QCN failed
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM4
Selected model: GT-I9505
Reading info...
Phone was not found on the selected port!
Operation was canceled
Reading QCN failed
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM195
Selected model: GT-I9505
Reading info...
Phone was not found on the selected port!
Operation was canceled
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