j400f Read codes issue [Answered]

[nobichanmaruf]

Octopus Team Please Help Me Samsung J400F I Gave Read Code Not Give Me Code But Gone My 100 Credit Please Give Me Unlock Code Or Refund My Credit



Box S/N:000040DB
Credit Username: kazidulal
Log Info



INFO : 9/28/2020 9:30:23 PM > To connect SCL24 phone you have to perform the following steps:
INFO : 9/28/2020 9:30:23 PM > 1. Disconnect USB cable from phone.
INFO : 9/28/2020 9:30:23 PM > 2. Go to Menu->Settings->More->About Device.
INFO : 9/28/2020 9:30:23 PM > 3. Tap on "Build number" 7 times to enable developer options.
INFO : 9/28/2020 9:30:23 PM > 4. Go to Menu->Settings->More->Developer options.
INFO : 9/28/2020 9:30:23 PM > 5. Turn on "USB Debugging" option.
INFO : 9/28/2020 9:30:23 PM > 6. Go to dial window.
INFO : 9/28/2020 9:30:23 PM > 7. Enter "*#0808#" number.
INFO : 9/28/2020 9:30:23 PM > 8. Select "DM+Modem+ADB".
INFO : 9/28/2020 9:30:23 PM > 9. Press Home button.
INFO : 9/28/2020 9:30:23 PM > 10. Restart phone.
INFO : 9/28/2020 9:30:23 PM > 11. Press "Read Info" in software.
INFO : 9/28/2020 9:32:08 PM > --------------------------------------------------------------------------
INFO : 9/28/2020 9:32:49 PM > Platform: Samsung Android
INFO : 9/28/2020 9:32:49 PM > Selected port: COM17
INFO : 9/28/2020 9:32:49 PM > Selected model: SM-J400F
INFO : 9/28/2020 9:32:49 PM > Operation: Read Codes - Via DIAG port + ADB
INFO : 9/28/2020 9:32:50 PM > Detected phone model: SM-J400F
INFO : 9/28/2020 9:32:50 PM > Firmware compiled date: Thu Jun 18 16:28:27 KST 2020
INFO : 9/28/2020 9:32:50 PM > PDA version: J400FXXS6BTF8
INFO : 9/28/2020 9:32:50 PM > CSC version: J400FOJM6BTF1
INFO : 9/28/2020 9:32:50 PM > SW version: J400FXXS6BTF7
INFO : 9/28/2020 9:32:50 PM > Build number: QB16138240
INFO : 9/28/2020 9:32:51 PM > Phone SN: RZ8KB1BEFBY
INFO : 9/28/2020 9:32:51 PM > Android version: 9 (PPR1.180610.011)
INFO : 9/28/2020 9:32:51 PM > Sales code: XSG
INFO : 9/28/2020 9:32:51 PM > Country: UAE
INFO : 9/28/2020 9:32:51 PM > HW platform: exynos5
INFO : 9/28/2020 9:32:51 PM > HW Chip: unknown
INFO : 9/28/2020 9:32:51 PM > HW Modem: SHANNON305
INFO : 9/28/2020 9:32:51 PM > Security patch level: 2020-06-01
INFO : 9/28/2020 9:32:51 PM > Warranty Void: 0
INFO : 9/28/2020 9:32:51 PM > SIM 1 status: absent
INFO : 9/28/2020 9:32:51 PM > SIM 2 status: network locked
INFO : 9/28/2020 9:32:51 PM > Codename: j4ltejx
INFO : 9/28/2020 9:32:51 PM > Searching for USB diagnostic port...
INFO : 9/28/2020 9:32:53 PM > OK
WARN : 9/28/2020 9:32:53 PM > Connecting...
INFO : 9/28/2020 9:32:53 PM > OK
INFO : 9/28/2020 9:32:53 PM > -----------------------------------------------------------------------------------
WARN : 9/28/2020 9:32:53 PM > Connecting to server ..
INFO : 9/28/2020 9:32:53 PM > Username: kazidulal
INFO : 9/28/2020 9:33:01 PM > Connect to server successfull.
INFO : 9/28/2020 9:33:01 PM > Checking smart card...
INFO : 9/28/2020 9:33:14 PM > Smart card successfully checked.
INFO : 9/28/2020 9:33:20 PM > Checking operation...
INFO : 9/28/2020 9:33:23 PM > OK
INFO : 9/28/2020 9:33:26 PM > Your balance: 50 credits.
INFO : 9/28/2020 9:33:28 PM > -----------------------------------------------------------------------------------
INFO : 9/28/2020 9:33:28 PM > Initializing...
INFO : 9/28/2020 9:33:35 PM > OK
INFO : 9/28/2020 9:33:35 PM > Security checking...
INFO : 9/28/2020 9:33:37 PM > OK
INFO : 9/28/2020 9:33:44 PM > Reading data from phone...
INFO : 9/28/2020 9:34:00 PM > Searching for USB diagnostic port...
INFO : 9/28/2020 9:34:02 PM > OK
WARN : 9/28/2020 9:34:02 PM > Connecting...
INFO : 9/28/2020 9:34:02 PM > OK
INFO : 9/28/2020 9:34:10 PM > OK
INFO : 9/28/2020 9:34:10 PM > Reading codes...
ERROR : 9/28/2020 9:34:23 PM > failed
ERROR : 9/28/2020 9:34:27 PM > Read codes failed
INFO : 9/28/2020 9:34:28 PM > Performed by 2.9.2 Software version.

[Octopus support]

Software version 2.9.2

Hello.

You're trying to use an outdated Software version, please download and install the latest software version

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We've already added You one more attempt, please repet operation again