j500fn google account not reset after frp done

[genci titi 2002]

i have j500fn but cnot remove google account after frp done

Welcome to Octoplus/Octopus Box Samsung software version
2.2.3
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To connect SM-J500FN phone you have to perform the following
steps:
1. Disconnect USB cable from phone.
2. Go to Menu->Settings->More->About Device.
3.Tap on "Build number" 7 times to enable developer options.
4. Go to Menu->Settings->More->Developer options.
5. Turn on "USB Debugging" option.
6. Go to dial window.
7. Enter "*#0808#" number.
8. Select "DM+Modem+ADB".
9. Press Home button.
10. Press "Read Info" in software.
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Platform: Samsung Android
Selected port: COM91
Selected model: SM-J500FN
To put SM-J500FN into Download Mode, You have to perform the
following steps:
1. Reconnect the battery.
2. Press and hold "Volume-" + "Home" + "Power ON" keys.
3. When phone turns on, press "Volume+" key.
Searching for a phone. Please wait...
Phone found.
Initializing..
Resetting FRP lock..success
Resetting EE lock..success
Resetting Samsung Account lock..not supported
Reset operation completed!
Performed by 2.2.3 software version

[Octopus box]

Hello.

Problem with reset of FRP lock can occur if phone has latest firmware. Samsung disabled ability to remove FRP lock in latest firmwares.

You can try to reflash the phone with older (by release date) firmware, then repeat "Reset FRP/Reactivation/EE" operation.

[javidpk]

THANKS Octopus good job