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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus Samsung/Octoplus Samsung

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Old 02-02-2020, 15:10   #1 (permalink)
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J710K repair network fail [Answered]


-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM34
Selected model: SM-J710K
Operation: Repair Network
Detected phone model: SM-J710K
Firmware compiled date: Thu Nov 22 17:06:32 KST 2018
PDA version: J710KKKU1CRK5
CSC version: J710KKTC1CRK5
SW version: J710KKKU1CRK5
Build number: QB11253147
Phone SN: RF9H80102B
Android version: 8.1.0 (M1AJQ)
Sales code: KTC
Country: KOREA
HW platform: exynos5
HW Chip: exynos7870
HW Modem: SHANNON315
Security patch level: 2018-11-01
Warranty Void: 1
SIM 1 status: absent
Codename: j7xeltektt
Checking Root:
Phone is Rooted.
Repairing network. Please wait, this can take some time...
An error has occurred on step 2
Repairing network failed.
Performed by 2.8.8 Software version.
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Old 02-03-2020, 08:00   #2 (permalink)
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Hello.

Please download and install latest test software version 2.8.8.1 from the Support Area (Samsung/TEST SOFTWARE/), then repeat the Repair Network operation once again.

Quote:
To enter Support Area, press "Go to support" button on "Support & options" tab of the Software.
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Old 02-03-2020, 08:35   #3 (permalink)
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Dear Team.



Facing Same Problem, kindly fix it i am tested too in old version 2.7.9 patching good but you know octo network app was not working good for patching thanks.




Patching With Latest Test version.

Code:
Platform: Samsung Android
Selected port: COM1
Selected model: SM-J710FD
Operation: Repair Network
Please, press "OK" button on the phone to allow USB debugging.
Detected phone model: SM-J710F
Firmware compiled date: Tue Mar 27 15:02:19 KST 2018
PDA version: J710FXXU5BRC2
CSC version: J710FOJK5BRC1
SW version: J710FXXU5BRC4
Build number: QB9305171
Phone SN: 00000000000
Android version: 7.0 (NRD90M)
Sales code: ILO
Country: ISRAEL
HW platform: exynos5
HW Chip: exynos7870
HW Modem: SHANNON315
Security patch level: 2018-04-01
Warranty Void: 1
SIM 1 status: absent
SIM 2 status: absent
Codename: j7xeltexx
Checking Root:
Phone is Rooted.
Repairing network. Please wait, this can take some time...
An error has occurred on step 2
Repairing network failed.
Performed by 2.8.8.1 Software version.

Patching With Old version 2.7.9.



Code:
Platform: Samsung Android
Selected port: COM1
Selected model: SM-J710F
Operation: Repair Network
Detected phone model: SM-J710F
Firmware compiled date: Tue Mar 27 15:02:19 KST 2018
PDA version: J710FXXU5BRC2
CSC version: J710FOJK5BRC1
SW version: J710FXXU5BRE3
Phone SN: 00000000000
Android version: 7.0 (NRD90M)
Sales code: ILO
Country: ISRAEL
HW platform: exynos5
HW Chip: exynos7870
HW Modem: SHANNON315
Security patch level: 2018-04-01
Warranty Void: 0
SIM 1 status: absent
SIM 2 status: absent
Codename: j7xeltexx
Checking Root:
Phone is Rooted.
-----------------------------------------------------------------------------------
Connecting to server ..Username: zain012
Connect to server successfull.Checking smart card...
Smart card successfully checked.
Your balance: 100 credits.
Checking operation...OK
-----------------------------------------------------------------------------------
Repairing network. Please wait, this can take some time...OK
Searching for a phone. Please wait...OK
Uploading service app..OK
Installing service app...OK
Please press "Allow" button on the phone when superuser dialog appears!
Network will be available in 50 seconds after phone reboot!
Network is successfully repaired.
Performed by 2.7.9 Software version.

Please Notice it And Fix It Octopus Team.


Best Regards.
Zain UL Abideen
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Old 02-03-2020, 09:17   #4 (permalink)
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Hello.

Thanks, for your feedback, we'll re-check everything again
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