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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus Samsung/Octoplus Samsung


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Old 04-20-2015, 06:38   #1 (permalink)
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M919 No Network "Help Please"


Hi, I repair the IMEI on a M919 Tmobile and I can connect to the network, I try QCN's, I upgrade and downgrade software, repair MNV's EFS... almost everything... I don't know what more can I do... my question here is if can I install this "GT-i9505_for_Unlock_and_IMEI_repair" on a M919 Tmobile phone... if yes maybe can fix my phone... thanks in advance
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Old 04-20-2015, 06:51   #2 (permalink)
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Hello.

Quote:
my question here is if can I install this "GT-i9505_for_Unlock_and_IMEI_repair" on a M919 Tmobile phone..
No, most likely, this will not help, moreover, You can damage the phone by writing firmware for another model.

Try to do the next:

1. Root the phone.
2. Make Repair EFS.
3. Make Repair IMEI.
4. Make Factory data reset and wipe cache partition.
5. Re-flash the phone with another firmware for SGH-M919.
6. Write different QCN.
7. Insert SIM card, wait 5-7 minutes and try to find and select network manually.
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Old 04-20-2015, 07:45   #3 (permalink)
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I do everything... and still not network or signal... here is the log...


Welcome to Octoplus/Octopus Box Samsung software version 1.9.2
-----------------------------------------------------------------------------------
To connect SGH-M919 phone you have to perform the following steps:
1. Disconnect USB cable from phone.
2. Go to Menu->Settings->More->About Device.
3.Tap on "Build number" 7 times to enable developer options.
4. Go to Menu->Settings->More->Developer options.
5. Turn on "USB Debugging" option.
6. Go to dial window.
7. Enter "*#0808#" number.
8. Select "DM+Modem+ADB".
9. Press Home button.
10. Go to dial window.
11. Enter "*#9090#" number.
12. Set "Diag config" to "USB" value.
13. Restart phone.
14. Press "Read Info" in software.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM35
Selected model: SGH-M919
Mode: Normal
Phone model: SGH-M919
Firmware compiled date: Aug 06 2014
Firmware compiled time: 06:00:00
Firmware released date: Aug 27 2014
Firmware released time: 22:42:02
Phone IMEI: 351341-72-235378-9
SW version: M9615A-CEFWTAZM-4.0.17173
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM35
Selected model: SGH-M919
To put SGH-M919 into Download Mode, You have to perform the following steps:
1. Reconnect the battery.
2. Press and hold "Volume-" + "Home" + "Power ON" keys.
3. When phone turns on, press "Volume+" key.
Repairing EFS...
Searching for a phone. Please wait...
Phone found.
EFS Repair successfully
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM35
Selected model: SGH-M919
Mode: Normal
Phone model: SGH-M919
Firmware compiled date: Aug 06 2014
Firmware compiled time: 06:00:00
Firmware released date: Aug 27 2014
Firmware released time: 22:42:02
Phone IMEI: 351341-72-235378-9
SW version: M9615A-CEFWTAZM-4.0.17173
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM35
Selected model: SGH-M919
ADB server killed.
Detected phone model: SGH-M919
Firmware compiled date: Wed Aug 27 21:41:58 KST 2014
PDA version: M919UVUFNH7
CSC version: M919TMBFNH7
SW version: M919UVUFNH7
Phone IMEI: 351341722353789
Phone SN: RF1D478W82J
Android version: 4.4.4 (KTU84P)
Cheking Root
Phone is Rooted
Reading security backup, please wait...
Backup saved as C:\Program Files (x86)\Octoplus\Octoplus_Samsung\BACKUP\Security-SGH-M919-351341722353789-20-04-2015_00-03-38-.asec file
Deactivating MSL...
MSL deactivate successfully
Phone will restart now. Please don't disconnect cable!
After phone being rebooted and powered on perform the following steps:
1. Disconnect USB cable.
2. Wait 1-2 minutes.
3. Connect phone via UART cable to Box.
Connecting to phone, please wait...
Found phone on COM8
Phone connected successfully
Writing new phone IMEI...
IMEI successfully repaired.
To finish the operation, please restart the phone via phone's menu (don't disconnect the battery!)
Selected firmware file: M919UVUEMK2_M919TMBEMK2_TMB_Android_4.3.oct
Please put the phone into Download Mode and connect USB cable.
To put SGH-M919 into Download Mode, You have to perform the following steps:
1. Reconnect the battery.
2. Press and hold "Volume-" + "Home" + "Power ON" keys.
3. When phone turns on, press "Volume+" key.
Found phone on
Firmware write started.
Writing SBL2 section...
SBL2 section has been written successfully.
Writing SBL3 section...
SBL3 section has been written successfully.
Writing RPM section...
RPM section has been written successfully.
Writing ABOOT section...
ABOOT section has been written successfully.
Writing TZ section...
TZ section has been written successfully.
Writing BOOT section...
BOOT section has been written successfully.
Writing RECOVERY section...
RECOVERY section has been written successfully.
Writing SYSTEM section...
SYSTEM section has been written successfully.
Writing MDM section...
MDM section has been written successfully.
Writing APNHLOS section...
APNHLOS section has been written successfully.
Writing CACHE section...
CACHE section has been written successfully.
Writing HIDDEN section...
HIDDEN section has been written successfully.
Firmware writing successfully completed.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM4
Selected model: SGH-M919
Port is busy
Phone was not found on the selected port!
Searching for USB diagnostic port...
No diagnostic ports found!
Connecting to phone on COM8
Phone connection failed
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM4
Selected model: SGH-M919
Port is busy
Phone was not found on the selected port!
Searching for USB diagnostic port...
Connecting to phone on COM35
Mode: Normal
Phone model: SGH-M919
Firmware compiled date: Sep 30 2013
Firmware compiled time: 05:00:00
Firmware released date: Nov 16 2013
Firmware released time: 15:19:25
Phone IMEI: 458261-84-308520-5
SW version: M9615A-CEFWTAZM-4.0.17122
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM35
Selected model: SGH-M919
Reading info...
Mode: Normal
Firmware compiled date: Sep 30 2013
Firmware compiled time: 05:00:00
Firmware released date: Nov 16 2013
Firmware released time: 15:19:25
SW Version: M9615A-CEFWTAZM-4.0.17122
Send SPC...
SPC send successfully
Writing QCN...
Writing NV items...
NV items write successfully
Writing NV SIM1 items...
NV SIM1 items write successfully
Writing NV SIM2 items...
NV SIM2 items write successfully
Wrting EFS...
EFS write successfully
Writing provisioning items...
Provisioning items write successfully.
Writing QCN done
QCN write successfully
Please, restart the phone to apply changes



and still not network or signal
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Old 04-20-2015, 07:57   #4 (permalink)
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Write the first Security backup (that has been created by Software in the first process of repairing IMEI) to return the phone to the previous (initial) state and check, whether the network is active. If network in not active, this means, that the problem with network was at the beginning.
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Old 04-20-2015, 08:04   #5 (permalink)
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same... here is the log... not network or signal after this...

-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM35
Selected model: SGH-M919
Reading info, please wait...
ADB server killed.
Please, press "OK" button on the phone to allow USB debugging..
Detected phone model: SGH-M919
Firmware compiled date: Sat Nov 16 14:29:37 KST 2013
PDA version: M919UVUEMK2
CSC version: M919TMBEMK2
SW version: M919UVUEMK2
Phone IMEI: 458261843085205
Phone SN: RF1D478W82J
Android version: 4.3 (JSS15J)
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM35
Selected model: SGH-M919
Detected phone model: SGH-M919
Firmware compiled date: Sat Nov 16 14:29:37 KST 2013
PDA version: M919UVUEMK2
CSC version: M919TMBEMK2
SW version: M919UVUEMK2
Phone IMEI: 458261843085205
Phone SN: RF1D478W82J
Android version: 4.3 (JSS15J)
Writing security backup, please wait...
Phone will restart now. Please don't disconnect cable!
Security write successfully.

not network or signal after this...
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Old 04-20-2015, 08:16   #6 (permalink)
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This means the problem with network was at the beginning. Try also to make Unlock and write other QCNs. If this will not help, this can be HW issue.
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Old 04-20-2015, 08:27   #7 (permalink)
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this means something?... on SERVICE MODE *#0011# without the GSM card I have a some data on the screen like

ServiceMode
LTE RRC: ldle, Band4
EmS: 1, EmSS: 6, MeC: ff
MCC-MNC : 310 - 260, MeG: ffff
Earfcn_dl: 2275, PCI: 0
etc... etc...

when I install the GSM car and run the code

ServiceMode
No Service

?!? ...
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Old 04-20-2015, 08:37   #8 (permalink)
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... No luck... same problem...


Platform: Samsung Android
Selected port: COM8
Selected model: SGH-M919
Phone was not found on the selected port!
Searching for USB diagnostic port...
Connecting to phone on COM35
Mode: Normal
Phone model: SGH-M919
Firmware compiled date: Sep 30 2013
Firmware compiled time: 05:00:00
Firmware released date: Nov 16 2013
Firmware released time: 15:19:25
Phone IMEI: 458261-84-308520-5
SW version: M9615A-CEFWTAZM-4.0.17122
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM35
Selected model: SGH-M919
ADB server killed.
Detected phone model: SGH-M919
Firmware compiled date: Sat Nov 16 14:29:37 KST 2013
PDA version: M919UVUEMK2
CSC version: M919TMBEMK2
SW version: M919UVUEMK2
Phone IMEI: 458261843085205
Phone SN: RF1D478W82J
Android version: 4.3 (JSS15J)
Cheking Root
Phone is Rooted
Reading security backup, please wait...
Backup saved as C:\Program Files (x86)\Octoplus\Octoplus_Samsung\BACKUP\Security-SGH-M919-458261843085205-20-04-2015_01-30-23-.asec file
Deactivating MSL...
MSL deactivate successfully
Phone will restart now. Please don't disconnect cable!
After phone being rebooted and powered on perform the following steps:
1. Disconnect USB cable.
2. Wait 1-2 minutes.
3. Connect phone via UART cable to Box.
Connecting to phone, please wait...
Found phone on COM8
Phone connected successfully
Writing new phone IMEI...
Phone is successfully unlocked
To finish the operation, please restart the phone via phone's menu (don't disconnect the battery!)
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM8
Selected model: SGH-M919
Phone was not found on the selected port!
Searching for USB diagnostic port...
No diagnostic ports found!
Connecting to phone on COM8
Phone connection failed
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM8
Selected model: SGH-M919
Phone was not found on the selected port!
Searching for USB diagnostic port...
Connecting to phone on COM35
Mode: Normal
Phone model: SGH-M919
Firmware compiled date: Sep 30 2013
Firmware compiled time: 05:00:00
Firmware released date: Nov 16 2013
Firmware released time: 15:19:25
Phone IMEI: 458261-84-308520-5
SW version: M9615A-CEFWTAZM-4.0.17122
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM35
Selected model: SGH-M919
Reading info...
Mode: Normal
Firmware compiled date: Sep 30 2013
Firmware compiled time: 05:00:00
Firmware released date: Nov 16 2013
Firmware released time: 15:19:25
SW Version: M9615A-CEFWTAZM-4.0.17122
Send SPC...
SPC send successfully
Writing QCN...
Writing NV items...
NV items write successfully
Writing NV SIM1 items...
NV SIM1 items write successfully
Writing NV SIM2 items...
NV SIM2 items write successfully
Wrting EFS...
EFS write successfully
Writing provisioning items...
Provisioning items write successfully.
Writing QCN done
QCN write successfully
Please, restart the phone to apply changes
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Old 04-20-2015, 11:37   #9 (permalink)
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Most likely, your device has HW issues.
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