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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus Samsung/Octoplus Samsung


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Old 04-25-2016, 21:43   #1 (permalink)
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Posts: 75
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Thanks Meter: 2
Main Red info shows nothing M919


When i do read info on M919 it does not show anything but the red info in android EFS manager works

Welcome to Octoplus/Octopus Box Samsung software version 2.2.5
-----------------------------------------------------------------------------------
To connect SGH-M919 phone you have to perform the following steps:
1. Disconnect USB cable from phone.
2. Go to Menu->Settings->More->About Device.
3.Tap on "Build number" 7 times to enable developer options.
4. Go to Menu->Settings->More->Developer options.
5. Turn on "USB Debugging" option.
6. Go to dial window.
7. Enter "*#0808#" number.
8. Select "DM+Modem+ADB".
9. Press Home button.
10. Restart phone.
11. Press "Read Info" in software.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM150
Selected model: SGH-M919
Mode: Normal
Phone model: SGH-M919
Firmware compiled date:
Firmware compiled time:
Firmware released date: -ù~
Firmware released time:
SW version:
Performed by 2.2.5 software version
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM150
Selected model: SGH-M919
Mode: Normal
Phone model: SGH-M919
Firmware compiled date:
Firmware compiled time:
Firmware released date: -ù~
Firmware released time:
SW version:
Performed by 2.2.5 software version
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM150
Selected model: SGH-M919
Mode: Normal
Phone model: SGH-M919
Firmware compiled date:
Firmware compiled time:
Firmware released date: -ù~
Firmware released time:
SW version:
Performed by 2.2.5 software version
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM150
Selected model: SGH-M919
Mode: Normal
Phone model: SGH-M919
Firmware compiled date:
Firmware compiled time:
Firmware released date: -ù~
Firmware released time:
SW version:
Performed by 2.2.5 software version
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM150
Selected model: SGH-M919
Mode: Normal
Phone model: SGH-M919
Firmware compiled date:
Firmware compiled time:
Firmware released date: -ù~
Firmware released time:
SW version:
Performed by 2.2.5 software version
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM150
Selected model: SGH-M919
Reading info, please wait...
Detected phone model: SGH-M919
Firmware compiled date: Wed Aug 27 21:41:58 KST 2014
PDA version: M919UVUFNH7
CSC version: M919TMBFNH7
SW version: M919UVUFNH7
Phone IMEI: 358011051349715
Phone SN: RV1DA3QV9ME
Android version: 4.4.4 (KTU84P)
Country: USA
HW platform: msm8960
HW Chip: apq8064
HW Modem: MDM9215M
Codename: jfltetmo
Performed by 2.2.5 software version
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM150
Selected model: SGH-M919
Mode: Normal
Phone model: SGH-M919
Firmware compiled date:
Firmware compiled time:
Firmware released date: -ù~
Firmware released time:
SW version:
Performed by 2.2.5 software version
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Old 04-26-2016, 10:36   #2 (permalink)
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Hello.

Please do the next:
1. Disconnect the phone from PC.
2. Enter "*#0808#" code in dialer.
3. Select "DM+Modem+ADB" option.
4. Connect the phone directly to PC.
5. Try to perform "Read Info" operation from "Main" tab, with enabled "Manual select" option.
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Old 04-26-2016, 13:11   #3 (permalink)
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I tried that as well and it shows the same thing
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Old 04-26-2016, 13:31   #4 (permalink)
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Join Date: Oct 2009
Location: Romania, Bucharest
Posts: 99,848
Member: 1146942
Status: Offline
Sonork: 100.1587278
Thanks Meter: 27,413
Please reflash the phone, repeat all the steps required for connection, then Try to perform "Read Info" operation from "Main" tab, with enabled "Manual select" option again.
Post here full Software log of your actions.
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