mdm a047m bit 5 [Answered]

[konny guzman]

The procedure finished but the device is still blocked and I already did it twice, I did a hard reset several times and then the MDM but it is still blocked

[Octopus box]

Hello.

Please, post here full software log of Unlock MDM operation, we will check it.

[konny guzman]

Originally Posted by Octopus box

Hello.

Please, post here full software log of Unlock MDM operation, we will check it.

Welcome to Octoplus Samsung Software v.4.3.0.3

Work ID: 00000000018F08D6
Starting Unlock MDM (Mar.2024)
Selected model: SM-A047M
Make factory data reset and connect the phone on first page of activation stage to PC via USB.
Phone must be in Setup Wizard mode
Connect powered-on device to PC!
Searching modem port...
OK
Input IMEI: 354691313534115
Input SN: RF8W803YMXE
Connecting to server...
Username: jonnyprex24
Your balance: 0 credits
Sending device information..
OK
Choose unlock method!
QR code method choosen!
Please check device using this QR before unlocking!
Follow these steps :
1. In Android Setup Wizard mode tap on the blank space 6 times.
2. Scan this QR code to install MDM Guard service on your device.
3. Connect to Wi-Fi.
4. Follow the instructions on the screen.
5. Allow USB debugging mode when prompt appears on the screen.
Searching ADB devices...
Press "OK" button on the device to allow USB debugging
OK
QR Code is scanned
Reading info...
Detected model: SM-A047M
Fingerprint: samsung/a04sub/a04s:13/TP1A.220624.014/A047MUBS5CWK1:user/release-keys
Firmware compiled date: Fri Dec 1 07:06:56 KST 2023
PDA version: A047MUBS5CWK1
CSC version: A047MOWO5CWK1
SW version: A047MUBS5CWK1
Build number: QB25530364
Phone SN: RF8W803YMXE
Android version: 13 (TP1A.220624.014)
Sales code: COO
Carrier Id: COO
Country: Colombia
HW platform: exynos850
HW Chip: universal3830
HW Modem: MP0.3C
Security patch level: 2023-12-01
Warranty Void: 0
Codename: a04sub
SIM 1 status: ABSENT
SIM 2 status: ABSENT
Modem board: SHANNON318
Starting exploit...
Activating service...
Method #1 currently not supported for this device!
Using bypass method #2
Something went wrong with this method, please try again if needed!
Using bypass method #4
High security detected! When unlocking the device, the screen may blink for a few seconds.You can switch MdmGuard to alternative mode without lockscreen to remove this (read software help).
Warning: After rebooting the device, a MDM lock may appear. MDM Guard service will turn off the screen and the MDM lock will disappear. This may happen a few times after reboot.
MDM Guard service was activated.
Complete the Setup Wizard on the device.
MDM Guard service will restrict OTA updates on your device to prevent relock.
Unlock MDM (Mar.2024) done
Execution time 6 minute(s) 56 second(s)
Performed by 4.3.0.3 Software version.

user: jonnyprex24

[Octopus support]

Hello

Please, send us the video, where we can see the date, SN or IMEI of deivce and it's state

[konny guzman]

Originally Posted by Octopus support

Hello

Please, send us the video, where we can see the date, SN or IMEI of deivce and it's state

I'm sorry sir, I no longer have the phone in my possession, the client became desperate when he saw no positive result and took the phone, I previously hard reset it and returned it to him. I hope you understand that clients are sometimes demanding and limiting.
But I can tell you how the phone behaved after doing the unlocking procedure:

Al terminar el procedimiento, el bloqueo persistio en el telefeno y solo duraba una fraccion de segundo desbloqueado impidiendo usar el telefono.

espero entienda y comprenda esta situacion y me pueda reponer los creditos por favor

muchas gracias .

[Octopus support]

Originally Posted by konny guzman

I'm sorry sir, I no longer have the phone in my possession, the client became desperate when he saw no positive result and took the phone, I previously hard reset it and returned it to him. I hope you understand that clients are sometimes demanding and limiting.
But I can tell you how the phone behaved after doing the unlocking procedure:

Al terminar el procedimiento, el bloqueo persistio en el telefeno y solo duraba una fraccion de segundo desbloqueado impidiendo usar el telefono.

espero entienda y comprenda esta situacion y me pueda reponer los creditos por favor

muchas gracias .

What type of lock has been installed on this device?

Do you have any video or photos of the device's home screen?

[konny guzman]

Originally Posted by Octopus support

What type of lock has been installed on this device?

Do you have any video or photos of the device's home screen?

I don't have a photo or video, sir, the block you present on the screen is the capital advances block. I no longer have the phone in my hands because the client decided to take it and now I am harmed because I have lost the credits.

[Octopus box]

Please, check your PM.