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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus Samsung/Octoplus Samsung


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Old 01-01-2023, 14:26   #1 (permalink)
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MDM unlock Question [Answered]


Is Octopus mdm can remove this lock?

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File Type: jpeg AEF3D569-F331-471E-9117-12D866ABCABD.jpeg (186.2 KB, 185 views)
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Old 01-02-2023, 11:50   #2 (permalink)
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Hello.

What month of security on your device?
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Old 01-03-2023, 14:28   #3 (permalink)
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Quote:
Originally Posted by Octopus support View Post
Hello.

What month of security on your device?
month of security : 2021-12-01


Firmware ver:
BL : G715U1UESEBUL1
AP : G715U1UESEBUL1
CP : G715U1UESEBUL1
CSC : G715U1OYMEBUL1
Hidden ver:
BL : G715U1UESEBUL1
AP : G715U1UESEBUL1
CP : G715U1UESEBUL1
CSC : G715U1OYMEBUL1
Country Code : XAA
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Old 01-03-2023, 14:58   #4 (permalink)
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You can try to perform Unlock MDM then post here result.
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Old 01-07-2023, 20:22   #5 (permalink)
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Quote:
Originally Posted by Octopus box View Post
You can try to perform Unlock MDM then post here result.
is the MDM unlocking via Octoplus Service - permament?
i have few old phones with latest sec. like a40/a50 and j600fn.
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Old 01-09-2023, 08:04   #6 (permalink)
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Hello

MDM unlock is not permanent solution, in case you do hard reset, device will be re-locked.
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Old 02-12-2023, 09:14   #7 (permalink)
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Quote:
Originally Posted by Octopus box View Post
You can try to perform Unlock MDM then post here result.
Welcome to Octoplus Samsung Software v.4.0.4.0

Work ID: 0000000001D39B6B
Starting Read Info
Selected model: SM-A102U
Searching ADB devices...
Canceling... Please be patient!
Make sure that "USB Debug" option on the device is turned on
Read Info canceled
Execution time 1 minute(s) 54 second(s)
Performed by 4.0.4.0 Software version.

Work ID: 0000000001A936C1
Starting Unlock MDM
Selected model: General_Samsung
Input device IMEI and serial number
Phone must be in Setup Wizard mode
Input IMEI: 352744112828188
Input SN: R58R81HX4FT
Connecting to server...
Username: baq50
Your balance: 80 credits
Sending device information..
Follow these steps :
1. In Android Setup Wizard mode tap on the blank space 6 times.
2. Scan this QR code to install MDM Guard service on your device.
3. Connect to Wi-Fi.
4. Follow the instructions on the screen.
5. Allow USB debugging mode when prompt appears on the screen.
Searching ADB devices...
Press "OK" button on the device to allow USB debugging
QR Code is scanned
Reading info...
Detected model: SM-G715U1
Fingerprint: samsung/xcoverproue/xcoverpro:11/RP1A.200720.012/G715U1UESEBUL1:user/release-keys
Firmware compiled date: Tue Dec 7 20:13:43 KST 2021
PDA version: G715U1UESEBUL1
CSC version: G715U1OYMEBUL1
SW version: G715U1UESEBUL1
Build number: QB21298517
Phone SN: R58R81HX4FT
Android version: 11 (RP1A.200720.012)
Sales code: XAA
Country: USA
HW platform: exynos9611
HW Chip: universal9611
HW Modem: REV0.2
Security patch level: 2021-12-01
Warranty Void: 0
Codename: xcoverproue
SIM 1 status: ABSENT
SIM 2 status: ABSENT
Modem board: SHANNON337
Too low balance to provide the security operation!
Your balance is 80 credits, 100 credits needed
Unlock MDM failed
Execution time 4 minute(s) 5 second(s)
Performed by 4.0.4.0 Software version.

Work ID: 0000000001D39C27
Starting Unlock MDM
Selected model: General_Samsung
Phone must be in Setup Wizard mode
Unlock MDM failed
Execution time 2 second(s)
Performed by 4.0.4.0 Software version.

Loading account information..
Your balance: 100 credit(s)

Work ID: 0000000001AC134C
Starting Unlock MDM
Selected model: General_Samsung
Input device IMEI and serial number
Phone must be in Setup Wizard mode
Input IMEI: 352744112828188
Input SN: R58R81HX4FT
Connecting to server...
Username: baq50
Your balance: 100 credits
Sending device information..
Follow these steps :
1. In Android Setup Wizard mode tap on the blank space 6 times.
2. Scan this QR code to install MDM Guard service on your device.
3. Connect to Wi-Fi.
4. Follow the instructions on the screen.
5. Allow USB debugging mode when prompt appears on the screen.
Searching ADB devices...
Press "OK" button on the device to allow USB debugging
QR Code is scanned
Reading info...
Detected model: SM-G715U1
Fingerprint: samsung/xcoverproue/xcoverpro:11/RP1A.200720.012/G715U1UESEBUL1:user/release-keys
Firmware compiled date: Tue Dec 7 20:13:43 KST 2021
PDA version: G715U1UESEBUL1
CSC version: G715U1OYMEBUL1
SW version: G715U1UESEBUL1
Build number: QB21298517
Phone SN: R58R81HX4FT
Android version: 11 (RP1A.200720.012)
Sales code: XAA
Country: USA
HW platform: exynos9611
HW Chip: universal9611
HW Modem: REV0.2
Security patch level: 2021-12-01
Warranty Void: 0
Codename: xcoverproue
SIM 1 status: ABSENT
SIM 2 status: ABSENT
Modem board: SHANNON337
Your account will be charged for 100 credits. Do you want to continue?
Starting exploit...
Activating service...
MDM Guard service was activated. Your device will finish the installation and reboot.
Continue to follow intstructions on the device
MDM Guard service will restrict OTA updates on your device to prevent relock.
Warning: Unlock MDM operation works for security patch level up to 2022-02-01. If you update your phone to security patch level 2022-03-01 or higher - device will be relocked.
Unlock MDM done
Execution time 4 minute(s) 30 second(s)
Performed by 4.0.4.0 Software version.







not Done
Attached Images
File Type: png mdm.png (36.2 KB, 108 views)
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Old 02-13-2023, 07:27   #8 (permalink)
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Hello.

Please, repeat the operation with latest samsung software version 4.0.9.1
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Old 05-14-2023, 19:41   #9 (permalink)
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Quote:
Originally Posted by Octopus support View Post
Hello

MDM unlock is not permanent solution, in case you do hard reset, device will be re-locked.
is it free to repeat operation with the same phone or does it charge every time?
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Old 05-14-2023, 20:52   #10 (permalink)
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Quote:
Originally Posted by dmonsta86 View Post
is it free to repeat operation with the same phone or does it charge every time?
yes, it`s free. You need use same username, SN and IMEI
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