Modem Crash SM-G570M Bit5 [Answered] - GSM-Forum

juanmeller · 04-09-2021, 20:13

I am trying repair imei but I have problems... Always says Modem crASH WHEN IS wiriting new imei
To connect SM-G570M phone you have to perform the following steps:
1. Disconnect USB cable from phone.
2. Go to Menu->Settings->More->About Device.
3. Tap on "Build number" 7 times to enable developer options.
4. Go to Menu->Settings->More->Developer options.
5. Turn on "USB Debugging" option.
-----------------------------------------------------------------------------------
Work ID: 0000000000DACD08
Platform: Samsung Android
Selected port: COM3
Selected model: SM-G570M
Operation: Repair IMEI A
Proper android device not found. Make sure that "USB debug" option on the device is turned on.
Write IMEI failed
Performed by 3.0.1.8 Software version.
-----------------------------------------------------------------------------------
Work ID: 0000000000DACD8C
Platform: Samsung Android
Selected port: COM3
Selected model: SM-G570M
Operation: Repair IMEI A
Detected phone model: SM-G570M
Firmware compiled date: Wed Apr 3 01:59:45 KST 2019
PDA version: G570MUBS5CSD1
CSC version: G570MUUB5CSD1
SW version: G570MUBS5CSD1
Build number: QB12333423
Android version: 8.0.0 (R16NW)
Sales code: TTT
Country: TRINIDAD AND TOBAGO
HW platform: exynos5
HW Chip: exynos7570
HW Modem: SHANNON305
Security patch level: 2019-04-01
Warranty Void: 1
SIM 1 status: ready
Codename: on5xelteub
-----------------------------------------------------------------------------------
Connecting to server ..
Username: 9hem3tm
Connect to server successfull.
Checking smart card...
Checking operation...OK
-----------------------------------------------------------------------------------
Checking Root:
Phone is Rooted.
Writing new phone IMEI...failed
Write IMEI failed
Performed by 3.0.1.8 Software version.
Selected AP file: D:\http://www.stockrom.net_COMBINATION_...noship.tar.md5
Please put the phone into Download Mode and connect USB cable.
To put SM-G570M into Download Mode, You have to perform the following steps:
1. Reconnect the battery.
2. Press and hold "Volume-" + "Home" + "Power ON" keys.
3. When phone turns on, press "Volume+" key.
Found phone on
Advanced mode!
Firmware write started.
Writing RADIO section...
RADIO section has been written successfully.
Firmware writing successfully completed.
Performed by 3.0.1.8 Software version.
-----------------------------------------------------------------------------------
Work ID: 0000000000DACF75
Platform: Samsung Android
Selected port: COM19
Selected model: SM-G570M
Operation: Repair IMEI A
Detected phone model: SM-G570M
Firmware compiled date: Wed Apr 3 01:59:45 KST 2019
PDA version: G570MUBS5CSD1
CSC version: G570MUUB5CSD1
SW version: G570MUBU5CSD1
Build number: QB12511064
Android version: 8.0.0 (R16NW)
Sales code: TTT
Country: TRINIDAD AND TOBAGO
HW platform: exynos5
HW Chip: exynos7570
HW Modem: SHANNON305
Security patch level: 2019-04-01
Warranty Void: 1
SIM 1 status: ready
Codename: on5xelteub
-----------------------------------------------------------------------------------
Connecting to server ..
Username: 9hem3tm
Connect to server successfull.
Checking smart card...
Checking operation...failed
Device's modem G570MUBU5CSD1 (QB12511064) is not supported!
Appropriate supported modem: G570MUBU5CSE1 (QB12657294)
Write IMEI failed
Performed by 3.0.1.8 Software version.
Selected AP file: D:\SM-G570M_1_20190405225927_bx0frvlv3r_fac\CP_G570MUBS5 CSD1_CP12333423_CL15763463_QB22994216_REV00_user_l ow_ship.tar.md5
Please put the phone into Download Mode and connect USB cable.
To put SM-G570M into Download Mode, You have to perform the following steps:
1. Reconnect the battery.
2. Press and hold "Volume-" + "Home" + "Power ON" keys.
3. When phone turns on, press "Volume+" key.
Writing firmware Canceled
Performed by 3.0.1.8 Software version.
Selected AP file: D:\SM-G570M_1_20190523000314_mqaxdigyo5_fac\CP_G570MUBU5 CSE1_CP12657294_CL14263629_QB23785101_REV00_user_l ow_ship.tar.md5
Please put the phone into Download Mode and connect USB cable.
To put SM-G570M into Download Mode, You have to perform the following steps:
1. Reconnect the battery.
2. Press and hold "Volume-" + "Home" + "Power ON" keys.
3. When phone turns on, press "Volume+" key.
Found phone on
Advanced mode!
Firmware write started.
Writing RADIO section...
RADIO section has been written successfully.
Firmware writing successfully completed.
Performed by 3.0.1.8 Software version.
-----------------------------------------------------------------------------------
Work ID: 0000000000DAD065
Platform: Samsung Android
Selected port: COM19
Selected model: SM-G570M
Operation: Repair IMEI A
Detected phone model: SM-G570M
Firmware compiled date: Wed Apr 3 01:59:45 KST 2019
PDA version: G570MUBS5CSD1
CSC version: G570MUUB5CSD1
SW version: G570MUBU5CSE1
Build number: QB12657294
Android version: 8.0.0 (R16NW)
Sales code: TTT
Country: TRINIDAD AND TOBAGO
HW platform: exynos5
HW Chip: exynos7570
HW Modem: SHANNON305
Security patch level: 2019-04-01
Warranty Void: 1
SIM 1 status: ready
Codename: on5xelteub
-----------------------------------------------------------------------------------
Connecting to server ..
Username: 9hem3tm
Connect to server successfull.
Checking smart card...
Checking operation...OK
-----------------------------------------------------------------------------------
Checking Root:
Phone is Rooted.
Writing new phone IMEI...failed
Write IMEI failed
Performed by 3.0.1.8 Software version.
-----------------------------------------------------------------------------------
Work ID: 0000000000DAD35D
Platform: Samsung Android
Selected port: COM19
Selected model: SM-G570M
Operation: Repair IMEI A
Detected phone model: SM-G570M
Firmware compiled date: Wed Apr 3 01:59:45 KST 2019
PDA version: G570MUBS5CSD1
CSC version: G570MUUB5CSD1
SW version: G570MUBU5CSE1
Build number: QB12657294
Android version: 8.0.0 (R16NW)
Sales code: TTT
Country: TRINIDAD AND TOBAGO
HW platform: exynos5
HW Chip: exynos7570
HW Modem: SHANNON305
Security patch level: 2019-04-01
Warranty Void: 1
SIM 1 status: ready
Codename: on5xelteub
-----------------------------------------------------------------------------------
Connecting to server ..
Username: 9hem3tm
Connect to server successfull.
Checking smart card...
Checking operation...OK
-----------------------------------------------------------------------------------
Checking Root:
Phone is Rooted.
Writing new phone IMEI...failed
Write IMEI failed
Performed by 3.0.1.8 Software version.
-----------------------------------------------------------------------------------
Work ID: 0000000000DAD4B7
Platform: Samsung Android
Selected port: COM19
Selected model: SM-G570M
Operation: Repair IMEI A
Detected phone model: SM-G570M
Firmware compiled date: Wed Apr 3 01:59:45 KST 2019
PDA version: G570MUBS5CSD1
CSC version: G570MUUB5CSD1
SW version: G570MUBU5CSE1
Build number: QB12657294
Android version: 8.0.0 (R16NW)
Sales code: TTT
Country: TRINIDAD AND TOBAGO
HW platform: exynos5
HW Chip: exynos7570
HW Modem: SHANNON305
Security patch level: 2019-04-01
Warranty Void: 1
SIM 1 status: ready
Codename: on5xelteub
-----------------------------------------------------------------------------------
Connecting to server ..
Username: 9hem3tm
Connect to server successfull.
Checking smart card...
Checking operation...OK
-----------------------------------------------------------------------------------
Checking Root:
Phone is Rooted.
Writing new phone IMEI...failed
Write IMEI failed
Performed by 3.0.1.8 Software version.

juanmeller · 04-10-2021, 05:08

Welcome to Octoplus Box Samsung software version 3.0.2.2
Card S/N : 100001C4F
-----------------------------------------------------------------------------------
To connect SM-G570M phone you have to perform the following steps:
1. Disconnect USB cable from phone.
2. Go to Menu->Settings->More->About Device.
3. Tap on "Build number" 7 times to enable developer options.
4. Go to Menu->Settings->More->Developer options.
5. Turn on "USB Debugging" option.
-----------------------------------------------------------------------------------
To connect SM-G570M phone you have to perform the following steps:
1. Disconnect USB cable from phone.
2. Go to Menu->Settings->More->About Device.
3. Tap on "Build number" 7 times to enable developer options.
4. Go to Menu->Settings->More->Developer options.
5. Turn on "USB Debugging" option.
-----------------------------------------------------------------------------------
Work ID: 0000000000DB0A9C
Platform: Samsung Android
Selected port: COM119
Selected model: SM-G570M
Operation: Repair IMEI A
Detected phone model: SM-G570M
Firmware compiled date: Wed Apr 3 01:59:45 KST 2019
PDA version: G570MUBS5CSD1
CSC version: G570MUUB5CSD1
SW version: G570MUBU5CSE1
Build number: QB12657294
Android version: 8.0.0 (R16NW)
Sales code: TTT
Country: TRINIDAD AND TOBAGO
HW platform: exynos5
HW Chip: exynos7570
HW Modem: SHANNON305
Security patch level: 2019-04-01
Warranty Void: 0
SIM 1 status: ready
Codename: on5xelteub
-----------------------------------------------------------------------------------
Connecting to server ..
Username: 9hem3tm
Connect to server successfull.
Checking smart card...
Checking operation...OK
-----------------------------------------------------------------------------------
Checking Root:
Phone is Rooted.
Writing new phone IMEI...failed
Write IMEI failed
Performed by 3.0.2.2 Software version.

Octopus support · 04-10-2021, 08:41

Hello.

Please take out sim card and repeat Repair IMEI operation again, post here results.

Also, what root solution did You use?

juanmeller · 04-10-2021, 18:17

Without sim card same problem...I used Magisk root and EFTSU root
I did imei this phone 1 years ago without problem,,, needed reflash I used same rom
To connect SM-G570M phone you have to perform the following steps:
1. Disconnect USB cable from phone.
2. Go to Menu->Settings->More->About Device.
3. Tap on "Build number" 7 times to enable developer options.
4. Go to Menu->Settings->More->Developer options.
5. Turn on "USB Debugging" option.
-----------------------------------------------------------------------------------
Work ID: 0000000000DBE1F4
Platform: Samsung Android
Selected port: COM119
Selected model: SM-G570M
Operation: Repair IMEI A
Detected phone model: SM-G570M
Firmware compiled date: Wed Apr 3 01:59:45 KST 2019
PDA version: G570MUBS5CSD1
CSC version: G570MUUB5CSD1
SW version: G570MUBU5CSE1
Build number: QB12657294
Android version: 8.0.0 (R16NW)
Sales code: TTT
Country: TRINIDAD AND TOBAGO
HW platform: exynos5
HW Chip: exynos7570
HW Modem: SHANNON305
Security patch level: 2019-04-01
Warranty Void: 0
SIM 1 status: absent
Codename: on5xelteub
-----------------------------------------------------------------------------------
Connecting to server ..
Username: 9hem3tm
Connect to server successfull.
Checking smart card...
Checking operation...OK
-----------------------------------------------------------------------------------
Checking Root:
Phone is Rooted.
Writing new phone IMEI...failed
Write IMEI failed
Performed by 3.0.2.2 Software version.

04-09-2021, 20:13	#1 (permalink)
juanmeller Insane Poster Join Date: Jan 2016 Posts: 89 Member: 2517515 Status: Offline Thanks Meter: 41	Modem Crash SM-G570M Bit5 [Answered] I am trying repair imei but I have problems... Always says Modem crASH WHEN IS wiriting new imei To connect SM-G570M phone you have to perform the following steps: 1. Disconnect USB cable from phone. 2. Go to Menu->Settings->More->About Device. 3. Tap on "Build number" 7 times to enable developer options. 4. Go to Menu->Settings->More->Developer options. 5. Turn on "USB Debugging" option. ----------------------------------------------------------------------------------- Work ID: 0000000000DACD08 Platform: Samsung Android Selected port: COM3 Selected model: SM-G570M Operation: Repair IMEI A Proper android device not found. Make sure that "USB debug" option on the device is turned on. Write IMEI failed Performed by 3.0.1.8 Software version. ----------------------------------------------------------------------------------- Work ID: 0000000000DACD8C Platform: Samsung Android Selected port: COM3 Selected model: SM-G570M Operation: Repair IMEI A Detected phone model: SM-G570M Firmware compiled date: Wed Apr 3 01:59:45 KST 2019 PDA version: G570MUBS5CSD1 CSC version: G570MUUB5CSD1 SW version: G570MUBS5CSD1 Build number: QB12333423 Android version: 8.0.0 (R16NW) Sales code: TTT Country: TRINIDAD AND TOBAGO HW platform: exynos5 HW Chip: exynos7570 HW Modem: SHANNON305 Security patch level: 2019-04-01 Warranty Void: 1 SIM 1 status: ready Codename: on5xelteub ----------------------------------------------------------------------------------- Connecting to server .. Username: 9hem3tm Connect to server successfull. Checking smart card... Checking operation...OK ----------------------------------------------------------------------------------- Checking Root: Phone is Rooted. Writing new phone IMEI...failed Write IMEI failed Performed by 3.0.1.8 Software version. Selected AP file: D:\http://www.stockrom.net_COMBINATION_...noship.tar.md5 Please put the phone into Download Mode and connect USB cable. To put SM-G570M into Download Mode, You have to perform the following steps: 1. Reconnect the battery. 2. Press and hold "Volume-" + "Home" + "Power ON" keys. 3. When phone turns on, press "Volume+" key. Found phone on Advanced mode! Firmware write started. Writing RADIO section... RADIO section has been written successfully. Firmware writing successfully completed. Performed by 3.0.1.8 Software version. ----------------------------------------------------------------------------------- Work ID: 0000000000DACF75 Platform: Samsung Android Selected port: COM19 Selected model: SM-G570M Operation: Repair IMEI A Detected phone model: SM-G570M Firmware compiled date: Wed Apr 3 01:59:45 KST 2019 PDA version: G570MUBS5CSD1 CSC version: G570MUUB5CSD1 SW version: G570MUBU5CSD1 Build number: QB12511064 Android version: 8.0.0 (R16NW) Sales code: TTT Country: TRINIDAD AND TOBAGO HW platform: exynos5 HW Chip: exynos7570 HW Modem: SHANNON305 Security patch level: 2019-04-01 Warranty Void: 1 SIM 1 status: ready Codename: on5xelteub ----------------------------------------------------------------------------------- Connecting to server .. Username: 9hem3tm Connect to server successfull. Checking smart card... Checking operation...failed Device's modem G570MUBU5CSD1 (QB12511064) is not supported! Appropriate supported modem: G570MUBU5CSE1 (QB12657294) Write IMEI failed Performed by 3.0.1.8 Software version. Selected AP file: D:\SM-G570M_1_20190405225927_bx0frvlv3r_fac\CP_G570MUBS5 CSD1_CP12333423_CL15763463_QB22994216_REV00_user_l ow_ship.tar.md5 Please put the phone into Download Mode and connect USB cable. To put SM-G570M into Download Mode, You have to perform the following steps: 1. Reconnect the battery. 2. Press and hold "Volume-" + "Home" + "Power ON" keys. 3. When phone turns on, press "Volume+" key. Writing firmware Canceled Performed by 3.0.1.8 Software version. Selected AP file: D:\SM-G570M_1_20190523000314_mqaxdigyo5_fac\CP_G570MUBU5 CSE1_CP12657294_CL14263629_QB23785101_REV00_user_l ow_ship.tar.md5 Please put the phone into Download Mode and connect USB cable. To put SM-G570M into Download Mode, You have to perform the following steps: 1. Reconnect the battery. 2. Press and hold "Volume-" + "Home" + "Power ON" keys. 3. When phone turns on, press "Volume+" key. Found phone on Advanced mode! Firmware write started. Writing RADIO section... RADIO section has been written successfully. Firmware writing successfully completed. Performed by 3.0.1.8 Software version. ----------------------------------------------------------------------------------- Work ID: 0000000000DAD065 Platform: Samsung Android Selected port: COM19 Selected model: SM-G570M Operation: Repair IMEI A Detected phone model: SM-G570M Firmware compiled date: Wed Apr 3 01:59:45 KST 2019 PDA version: G570MUBS5CSD1 CSC version: G570MUUB5CSD1 SW version: G570MUBU5CSE1 Build number: QB12657294 Android version: 8.0.0 (R16NW) Sales code: TTT Country: TRINIDAD AND TOBAGO HW platform: exynos5 HW Chip: exynos7570 HW Modem: SHANNON305 Security patch level: 2019-04-01 Warranty Void: 1 SIM 1 status: ready Codename: on5xelteub ----------------------------------------------------------------------------------- Connecting to server .. Username: 9hem3tm Connect to server successfull. Checking smart card... Checking operation...OK ----------------------------------------------------------------------------------- Checking Root: Phone is Rooted. Writing new phone IMEI...failed Write IMEI failed Performed by 3.0.1.8 Software version. ----------------------------------------------------------------------------------- Work ID: 0000000000DAD35D Platform: Samsung Android Selected port: COM19 Selected model: SM-G570M Operation: Repair IMEI A Detected phone model: SM-G570M Firmware compiled date: Wed Apr 3 01:59:45 KST 2019 PDA version: G570MUBS5CSD1 CSC version: G570MUUB5CSD1 SW version: G570MUBU5CSE1 Build number: QB12657294 Android version: 8.0.0 (R16NW) Sales code: TTT Country: TRINIDAD AND TOBAGO HW platform: exynos5 HW Chip: exynos7570 HW Modem: SHANNON305 Security patch level: 2019-04-01 Warranty Void: 1 SIM 1 status: ready Codename: on5xelteub ----------------------------------------------------------------------------------- Connecting to server .. Username: 9hem3tm Connect to server successfull. Checking smart card... Checking operation...OK ----------------------------------------------------------------------------------- Checking Root: Phone is Rooted. Writing new phone IMEI...failed Write IMEI failed Performed by 3.0.1.8 Software version. ----------------------------------------------------------------------------------- Work ID: 0000000000DAD4B7 Platform: Samsung Android Selected port: COM19 Selected model: SM-G570M Operation: Repair IMEI A Detected phone model: SM-G570M Firmware compiled date: Wed Apr 3 01:59:45 KST 2019 PDA version: G570MUBS5CSD1 CSC version: G570MUUB5CSD1 SW version: G570MUBU5CSE1 Build number: QB12657294 Android version: 8.0.0 (R16NW) Sales code: TTT Country: TRINIDAD AND TOBAGO HW platform: exynos5 HW Chip: exynos7570 HW Modem: SHANNON305 Security patch level: 2019-04-01 Warranty Void: 1 SIM 1 status: ready Codename: on5xelteub ----------------------------------------------------------------------------------- Connecting to server .. Username: 9hem3tm Connect to server successfull. Checking smart card... Checking operation...OK ----------------------------------------------------------------------------------- Checking Root: Phone is Rooted. Writing new phone IMEI...failed Write IMEI failed Performed by 3.0.1.8 Software version.

04-10-2021, 05:08	#2 (permalink)
juanmeller Insane Poster Join Date: Jan 2016 Posts: 89 Member: 2517515 Status: Offline Thanks Meter: 41	Welcome to Octoplus Box Samsung software version 3.0.2.2 Card S/N : 100001C4F ----------------------------------------------------------------------------------- To connect SM-G570M phone you have to perform the following steps: 1. Disconnect USB cable from phone. 2. Go to Menu->Settings->More->About Device. 3. Tap on "Build number" 7 times to enable developer options. 4. Go to Menu->Settings->More->Developer options. 5. Turn on "USB Debugging" option. ----------------------------------------------------------------------------------- To connect SM-G570M phone you have to perform the following steps: 1. Disconnect USB cable from phone. 2. Go to Menu->Settings->More->About Device. 3. Tap on "Build number" 7 times to enable developer options. 4. Go to Menu->Settings->More->Developer options. 5. Turn on "USB Debugging" option. ----------------------------------------------------------------------------------- Work ID: 0000000000DB0A9C Platform: Samsung Android Selected port: COM119 Selected model: SM-G570M Operation: Repair IMEI A Detected phone model: SM-G570M Firmware compiled date: Wed Apr 3 01:59:45 KST 2019 PDA version: G570MUBS5CSD1 CSC version: G570MUUB5CSD1 SW version: G570MUBU5CSE1 Build number: QB12657294 Android version: 8.0.0 (R16NW) Sales code: TTT Country: TRINIDAD AND TOBAGO HW platform: exynos5 HW Chip: exynos7570 HW Modem: SHANNON305 Security patch level: 2019-04-01 Warranty Void: 0 SIM 1 status: ready Codename: on5xelteub ----------------------------------------------------------------------------------- Connecting to server .. Username: 9hem3tm Connect to server successfull. Checking smart card... Checking operation...OK ----------------------------------------------------------------------------------- Checking Root: Phone is Rooted. Writing new phone IMEI...failed Write IMEI failed Performed by 3.0.2.2 Software version.

04-10-2021, 08:41	#3 (permalink)
Octopus support Product Supporter Join Date: Jan 2019 Location: USA, New York Posts: 10,162 Member: 2891705 Status: Offline Thanks Meter: 2,141	Hello. Please take out sim card and repeat Repair IMEI operation again, post here results. Also, what root solution did You use?

04-10-2021, 18:17	#4 (permalink)
juanmeller Insane Poster Join Date: Jan 2016 Posts: 89 Member: 2517515 Status: Offline Thanks Meter: 41	Without sim card same problem...I used Magisk root and EFTSU root I did imei this phone 1 years ago without problem,,, needed reflash I used same rom To connect SM-G570M phone you have to perform the following steps: 1. Disconnect USB cable from phone. 2. Go to Menu->Settings->More->About Device. 3. Tap on "Build number" 7 times to enable developer options. 4. Go to Menu->Settings->More->Developer options. 5. Turn on "USB Debugging" option. ----------------------------------------------------------------------------------- Work ID: 0000000000DBE1F4 Platform: Samsung Android Selected port: COM119 Selected model: SM-G570M Operation: Repair IMEI A Detected phone model: SM-G570M Firmware compiled date: Wed Apr 3 01:59:45 KST 2019 PDA version: G570MUBS5CSD1 CSC version: G570MUUB5CSD1 SW version: G570MUBU5CSE1 Build number: QB12657294 Android version: 8.0.0 (R16NW) Sales code: TTT Country: TRINIDAD AND TOBAGO HW platform: exynos5 HW Chip: exynos7570 HW Modem: SHANNON305 Security patch level: 2019-04-01 Warranty Void: 0 SIM 1 status: absent Codename: on5xelteub ----------------------------------------------------------------------------------- Connecting to server .. Username: 9hem3tm Connect to server successfull. Checking smart card... Checking operation...OK ----------------------------------------------------------------------------------- Checking Root: Phone is Rooted. Writing new phone IMEI...failed Write IMEI failed Performed by 3.0.2.2 Software version.