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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus Samsung/Octoplus Samsung


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Old 07-18-2016, 16:58   #1 (permalink)
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n910t unable to unlock.


This phone was previously unlocked i think by cert.
then it lost signal and I tried to write another cert but it didnt worked because every time i try to wipe security, the program marks it as okay but the phone remains with the original imei... yea it got back to its original imei.
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Old 07-18-2016, 17:25   #2 (permalink)
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Hello.

Try to do the next:
1. Install the latest Software version.
2. Write first Security backup back into the phone.
3. Perform "Reset MSL"/"Fast Reset MSL" operation.
4. Perform "Write Cert" operation.

Post here result and full Software log of your actions.
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Old 07-18-2016, 18:46   #3 (permalink)
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Bienvenido en Octoplus/Octopus Box Samsung software versión 2.3.0

-----------------------------------------------------------------------------------
Plataforma: Samsung Android
Puerto seleccionado: COM6
Modelo seleccionado: SM-N910T
Reading info...
Mode: Normal
Firmware compiled date: Mar 11 2016
Firmware compiled time: 03:00:00
Firmware released date: May 12 2016
Firmware released time: 12:09:35
SW Version: MPSS.DI.3.0.c5-00452-M9625TAARANSZM-1
Reseting MSL...
Fast Reset MSL method is not supported for current security settings in
your phone!
Operation was failed!
Performed by 2.3.0 software version
-----------------------------------------------------------------------------------
Plataforma: Samsung Android
Puerto seleccionado: COM6
Modelo seleccionado: SM-N910T
Reading info...
Mode: Normal
Firmware compiled date: Mar 11 2016
Firmware compiled time: 03:00:00
Firmware released date: May 12 2016
Firmware released time: 12:09:35
SW Version: MPSS.DI.3.0.c5-00452-M9625TAARANSZM-1
Reseting MSL...
Operation was failed!
Performed by 2.3.0 software version

I have the phone rooted... i got original imei, and original SN... no luck with z3x as well... nor chimeratool.
BASEBAND: N910TUVU2EPE3
Security patch May 1 2016..
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Old 07-19-2016, 09:56   #4 (permalink)
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Try to do the next:
1. Write "n910t_modem_for_unlock" modem file from the Support Area.
2. Perform "Reset MSL" operation.
3. Perform "Write Cert" operation.

Post here result and full Software log of performed operations.
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