OCTO SpRINT FAILED sm t377a unlock help

[phedz]

OCTO SpRINT FAILED...sm t377a unlock failed help
i tried other model succes but still locked
is there any other way octopus team? thanks ...

Welcome to Octoplus/Octopus Box Samsung software version 2.4.7
-----------------------------------------------------------------------------------
To connect SM-J500F phone you have to perform the following steps:
1. Disconnect USB cable from phone. 
2. Go to Menu->Settings->More->About Device.
3.Tap on "Build number" 7 times to enable developer options.
4. Go to Menu->Settings->More->Developer options.
5. Turn on "USB Debugging" option.
6. Go to dial window.
7. Enter "*#0808#" number.
8. Select "DM+Modem+ADB".
9. Press Home button.
10. Press "Read Info" in software.
-----------------------------------------------
Platform: Samsung Android
Selected port: COM96
Selected model: SM-T377P
Detected phone model: SM-T377A
Firmware compiled date: Mon Oct 17 18:03:29 KST 2016
PDA version: T377AUCU2APJ2
CSC version: T377AATT2APJ2
SW version: T377AUCU2APJ2
Phone SN: R52H60RE0NY
Android version: 6.0.1 (MMB29K)
Sales code: ATT
Country: USA
HW platform: exynos3
HW Chip: exynos3475
HW Modem: SHANNON308
Security patch level: 2016-10-01
Codename: gteslteuc
Checking Root:
Phone is not Rooted.
Installing service app...
Unlocking phone...
Finalizing...
Phone is successfully unlocked
To finish the operation, please restart the phone via phone's menu.
Performed by 2.4.7 Software version.

[Octopus box]

Hello.

Please, try to root the phone, after repeat Unlock operation and check phone's network.

[phedz]

Originally Posted by Octopus box

Hello.

Please, try to root the phone, after repeat Unlock operation and check phone's network.

i tried kinggo vroot,its failed..do you have tested rooting tool?

[Octopus box]

Unfortunately we don't have special root method for this model. You can try to find root solution here: http://forum.gsmhosting.com/vbb/f606.../#post10637865