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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus Samsung/Octoplus Samsung


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Old 12-26-2019, 12:43   #1 (permalink)
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Smile octopus samsung files downloader not updating database [Solved]


hi im having issue with octopus samsung files downloader whenever i try to update database it just stays at updating database an never changes i cannot access files also.

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Old 12-26-2019, 14:27   #2 (permalink)
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Hello.

Did You try to download files via browser (press Got to Support button from the main tab)?
 
Old 12-26-2019, 18:23   #3 (permalink)
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Originally Posted by Octopus box View Post
Hello.

Did You try to download files via browser (press Got to Support button from the main tab)?
yes i did i can get into that option but for files downloader i cant.

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Old 12-27-2019, 09:14   #4 (permalink)
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did i can get into that option but for files downloader i cant.
What do You mean exactly? Please, explain what is the exact problem?
 
Old 12-31-2019, 14:14   #5 (permalink)
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sorry for late reply problem fixed now i just factory resetted my pc and now working fine.
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What do You mean exactly? Please, explain what is the exact problem?
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