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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus Samsung/Octoplus Samsung

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Old 12-31-2016, 17:51   #1 (permalink)
Freak Poster
 
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octopus write cert done but no services with n910f


after write cert phone show no services and when i try to write QCN octopus say phone not found in selected port
but i already select dm+modem+adb dialing by *#0808#
can you guide me how i can make comport and how to write qcn

-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM3
Selected model: SM-N910F
Reading info, please wait...
Detected phone model: SM-N910F
Firmware compiled date: Thu Nov 3 15:59:43 KST 2016
PDA version: N910FXXS1DPK1
CSC version: N910FPHE1DPI1
SW version: N910FXXU1COL1
Phone SN: R58FB23Z6BB
Android version: 6.0.1 (MMB29M)
Sales code: PHE
Country: SPAIN
HW platform: apq8084
HW Chip: APQ8084
HW Modem: MDM9235
Security patch level: 2016-11-01
Codename: trltexx
Performed by 2.4.7 Software version.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM3
Selected model: SM-N910F
Reading info...
Phone was not found on the selected port!
Writing QCN failed
Performed by 2.4.7 Software version.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM3
Selected model: SM-N910F
Detected phone model: SM-N910F
Firmware compiled date: Thu Nov 3 15:59:43 KST 2016
PDA version: N910FXXS1DPK1
CSC version: N910FPHE1DPI1
SW version: N910FXXU1COL1
Phone SN: R58FB23Z6BB
Android version: 6.0.1 (MMB29M)
Sales code: PHE
Country: SPAIN
HW platform: apq8084
HW Chip: APQ8084
HW Modem: MDM9235
Security patch level: 2016-11-01
Codename: trltexx
Updating DIAG confing...
DIAG confing is succesfully enabled.

Performed by 2.4.7 Software version.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM3
Selected model: SM-N910F
Reading info, please wait...
Detected phone model: SM-N910F
Firmware compiled date: Thu Nov 3 15:59:43 KST 2016
PDA version: N910FXXS1DPK1
CSC version: N910FPHE1DPI1
SW version: N910FXXU1COL1
Phone SN: R58FB23Z6BB
Android version: 6.0.1 (MMB29M)
Sales code: PHE
Country: SPAIN
HW platform: apq8084
HW Chip: APQ8084
HW Modem: MDM9235
Security patch level: 2016-11-01
Codename: trltexx
Performed by 2.4.7 Software version.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM3
Selected model: SM-N910F
Reading info...
Phone was not found on the selected port!
Writing QCN failed

Performed by 2.4.7 Software version.
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Old 12-31-2016, 19:41   #2 (permalink)
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i bricked my n910f after write qcn-dont do that, i need to buy new one for my *******r
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Old 01-01-2017, 07:12   #3 (permalink)
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1st Check Cert Status Dial *#0011# (Fail/Pass)

if Pass Then Cert Issue ( Cert Blacklisted)
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Old 01-03-2017, 10:18   #4 (permalink)
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Hello.

Problem with Network can occur if IMEI of used Cert file is blacklisted by Network provider. You should try to write different Cert files.

To write QCN file, try to perform "Read Info" operation from "Main" tab of the Software on different COM ports, with enabled "Manual select" option. When phone info will be read correctly - perform "Write QCN" operation.
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