problem connecting G750A - GSM-Forum

therock12336 · 04-17-2015, 17:35

i have problem connecting this model. i tried so many times. its not reading

Welcome to Octoplus/Octopus Box Samsung software version 1.9.2
-----------------------------------------------------------------------------------
To connect SM-G750A phone you have to perform the following steps:
1. Disconnect USB cable from phone.
2. Go to Menu->Settings->More->About Device.
3.Tap on "Build number" 7 times to enable developer options.
4. Go to Menu->Settings->More->Developer options.
5. Turn on "USB Debugging" option.
6. Go to dial window.
7. Enter "*#0808#" number.
8. Select "DM+Modem+ADB".
9. Press Home button.
10. Press "Read Info" in software.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM252
Selected model: SM-G750A
Phone was not found on the selected port!
Searching for USB diagnostic port...
Connecting to phone on COM6
Mode: Emergency

Octopus box · 04-17-2015, 18:01

Hello.

Do the next:
1. Disconnect USB cable from phone.
2. Go to Menu->Settings->More->About Device.
3.Tap on "Build number" 7 times to enable developer options.
4. Go to Menu->Settings->More->Developer options.
5. Turn on "USB Debugging" option.
6. Go to dial window.
7. Enter "*#0808#" number.
8. Select "DM+Modem+ADB".
9. Press Home button.
10. Connect the phone directly to PC.
11. Perform "Read Info" operation from the "Main" tab in the Software.

Try to perform "Read Info" operation on different COM ports, with enabled "Manual select" option.

therock12336 · 04-17-2015, 18:21

i tried all the ports all of them doing same thing

Octopus box · 04-18-2015, 07:03

Try to make Factory data reset, wipe cache partition and repeat steps 1-11 once again.

niceguy786 · 07-29-2015, 19:13

Quote:

Originally Posted by Octopus box

Try to make Factory data reset, wipe cache partition and repeat steps 1-11 once again.

This is still not working, anyone get any results?
Thank You

sameenshah123 · 07-29-2015, 21:18

I also have same problem . With same phone. Is there any sulotion.

Octopus box · 07-30-2015, 10:12

Please contact us to Skype, or Yahoo! Messenger, we will check where might be the problem. Our contacts You can find in our profile.

04-17-2015, 17:35	#1 (permalink)
therock12336 Freak Poster Join Date: Apr 2014 Posts: 102 Member: 2170693 Status: Offline Thanks Meter: 1	problem connecting G750A i have problem connecting this model. i tried so many times. its not reading Welcome to Octoplus/Octopus Box Samsung software version 1.9.2 ----------------------------------------------------------------------------------- To connect SM-G750A phone you have to perform the following steps: 1. Disconnect USB cable from phone. 2. Go to Menu->Settings->More->About Device. 3.Tap on "Build number" 7 times to enable developer options. 4. Go to Menu->Settings->More->Developer options. 5. Turn on "USB Debugging" option. 6. Go to dial window. 7. Enter "*#0808#" number. 8. Select "DM+Modem+ADB". 9. Press Home button. 10. Press "Read Info" in software. ----------------------------------------------------------------------------------- Platform: Samsung Android Selected port: COM252 Selected model: SM-G750A Phone was not found on the selected port! Searching for USB diagnostic port... Connecting to phone on COM6 Mode: Emergency

04-17-2015, 18:01	#2 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,850 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,413	Hello. Do the next: 1. Disconnect USB cable from phone. 2. Go to Menu->Settings->More->About Device. 3.Tap on "Build number" 7 times to enable developer options. 4. Go to Menu->Settings->More->Developer options. 5. Turn on "USB Debugging" option. 6. Go to dial window. 7. Enter "*#0808#" number. 8. Select "DM+Modem+ADB". 9. Press Home button. 10. Connect the phone directly to PC. 11. Perform "Read Info" operation from the "Main" tab in the Software. Try to perform "Read Info" operation on different COM ports, with enabled "Manual select" option.

04-17-2015, 18:21	#3 (permalink)
therock12336 Freak Poster Join Date: Apr 2014 Posts: 102 Member: 2170693 Status: Offline Thanks Meter: 1	i tried all the ports all of them doing same thing

04-18-2015, 07:03	#4 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,850 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,413	Try to make Factory data reset, wipe cache partition and repeat steps 1-11 once again.

07-29-2015, 21:18	#6 (permalink)
sameenshah123 No Life Poster Join Date: Oct 2007 Location: South Africa/Pakistan Posts: 2,178 Member: 619308 Status: Offline Sonork: 100.1591829 Thanks Meter: 243	I also have same problem . With same phone. Is there any sulotion.

07-30-2015, 10:12	#7 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,850 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,413	Please contact us to Skype, or Yahoo! Messenger, we will check where might be the problem. Our contacts You can find in our profile.